Game Heaven

Other Boards => Where it all started => : Nyarlathotep July 25, 2001, 01:55:00 PM

: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 01:55:00 PM
If you have any lockup issues, please post here. Make sure that you post also the EAsy_EA.txt file ! Besides this file, a summary of what you have tried so far.

Im trying to get all issues under one roof.
Im one person who has not got any issues with the game, but will post my EAsy_EA.txt file as well for reference if needed.

Devinoch, Dan, and anyone else involved from WW, can I please ask your support on this and provide us with some help and/or update every now and then ? => Thanks in advance !

----EASy System Summary--------------------------------------

     Video Card                    : ASUS V8200 Series v12.10a
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1210

     Sound Card                    : Creative SB Live!
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.12.01.0801

     DirectX                       : DirectX 8
     Operating System                Windows ME   4.90.3000

----EASy System Output---------------------------------------

     Computer Name                 : GeForce 3

BIOS Info
     Name                          : Award
     Version                       : Award Medallion BIOS v6.0
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 1004 MHz GenuineIntel
                                     6 8 6

     RAM                           : 511 MB Total
                                     306 MB Free
     Virtual RAM                   : 1536 MB Total
                                     1382 MB Free

     Operating System              : Windows ME   4.90.3000


     Default Browser               : Internet Explorer
     Version                       : 5.50.4134.100

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 8 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 32
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : ASUS V8200 Series v12.10a
     Manufacturer                  : (Standard display types)
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1210
     Provider                      : ASUS
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |   *   |    *   |       |   *  

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live!
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version        : 4.12.01.0801
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : STARTUP
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.88 GB
     Free Space                    : 3.63 GB

Drive Letter D
     Volume Name                   : GAMES
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 9.43 GB
     Free Space                    : 4.54 GB

Drive Letter E
     Volume Name                   : PROGRAMS
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 9.76 GB
     Free Space                    : 9.54 GB

Drive Letter F
     Volume Name                   : DIVERSE
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 9.76 GB
     Free Space                    : 9.76 GB

Drive Letter G
     Volume Name                   : BACKUP
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.19 GB
     Free Space                    : 3.60 GB

Drive Letter H
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter I
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Iiyama A701G/GT,      VisionMasterPro 400
     Manufacturer                  : Iiyama
     Max. Resolution               :

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                  : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Dial-Up Adapter #2 (VPN Support)
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  : Microsoft
     Driver                        : netpptp.sys
     Provider                      : Microsoft
     Bound Protocols
          NDISWAN

     Description                   : Realtek RTL8029(AS)-based PCI Ethernet Adapter
     Manufacturer                  : Realtek
     Driver                        : RTL8029.SYS
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:                   : 10.0.0.150
               IP Mask:                      : 255.255.255.0
               Gateway:                      :


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   :
     Driver                        :
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mmtask.tsk
mprexe.exe
mstask.exe
avsynmgr.exe
vsstat.exe
vshwin32.exe
Mcafee Virus Scan
webscanx.exe
stmgr.exe
Explorer
taskmon.exe
Systray
anvshell.exe
wmiexe.exe
ctlauncher.exe
msmsgs.exe
Microsoft Office Startup
ticicon.exe
rnaapp.exe
tapisrv.exe
iexplore.exe
rundll32.exe
spool32.exe
ddhelp.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

SET windir=C:WINDOWS

SET winbootdir=C:WINDOWS

SET COMSPEC=C:WINDOWSCOMMAND.COM

SET PATH=C:WINDOWS;C:WINDOWSCOMMAND

SET PROMPT=$p$g

SET TEMP=C:WINDOWSTEMP

SET TMP=C:WINDOWSTEMP

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

Hope it works.

Nyar...
: Re: Lockup issues! Post here please
: -X-ray July 25, 2001, 02:29:00 PM
ok Nyar, i believe you already know my problem. I think to move to windows ME as well... maybe it will solve the problem. who knows?
Here is my EAsy report:
----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce DDR
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : ROEY

BIOS Info
     Name                          : Award
     Version                       : Award Medallion BIOS v6.0
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 759 MHz AuthenticAMD Thunderbird
                                     6 4 2

     RAM                           : 255 MB Total
                                     175 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1734 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 56 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce DDR
     Manufacturer                  : NVIDIA
     Video Memory                  : 32 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : Microsoft

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.2222
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.72 GB
     Free Space                    : 2.61 GB

Drive Letter D
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.78 GB
     Free Space                    : 2.72 GB

Drive Letter E
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.78 GB
     Free Space                    : 743.50 MB

Drive Letter F
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : MAG XJ700T
     Manufacturer                  : MAG Technology Co., Ltd.
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          IPX/SPX-compatible Protocol
               Frame type:Auto
               IPX Address:0

          NetBEUI
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Dial-Up Adapter #2 (VPN Support)
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                  : Microsoft
     Bound Protocols
          IPX/SPX-compatible Protocol
               Frame type:Auto
               IPX Address:0

          NetBEUI
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  : Microsoft
     Driver                        : netpptp.sys
     Provider                      : Microsoft
     Bound Protocols
          NDISWAN

     Description                   : Microsoft PPP over ATM Adapter
     Manufacturer                  :
     Driver                        : PPPATM.sys
     Provider                      :
     Bound Protocols
          NDISWAN

     Description                   : CNET PRO200 PCI Fast Ethernet Adapter          
     Manufacturer                  : CNET Technology, Inc.
     Driver                        : dm9pci5.sys
     Provider                      : DAVICOM
     Bound Protocols
          TCP/IP
               
IP dress:                   : {[(1+3)*5]^2}/3
               IP Mask:                      : 255.255.255.0
               Gateway:                      :

          NetBEUI
          IPX/SPX-compatible Protocol
               Frame type:Auto
               IPX Address:0


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : HID-compliant mouse
     Type                          :


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Creative Modem Blaster V.90 PCI DI5655
     Driver                        : Creative Modem Blaster V.90 PCI DI5655
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mstask.exe
vsmon.exe
minilog.exe
mmtask.tsk
Explorer
Systray
taskmon.exe
navapw32.exe
wmiexe.exe
autorun.exe
emperor battle for dune_ez.exe
ddhelp.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

mode con codepage prepare=((862) C:WINDOWSCOMMANDhebega.cpi)

mode con codepage select=862

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

device=C:WINDOWSCOMMANDdisplay.sys con=(ega,,1)

Country=972,862,C:WINDOWSCOMMANDcountry.sys

------------------------------------------------------------
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:01:00 PM
If the game freezes, or turns black, try the following (do not know if it will work, but if so, It is your video card which is causing the problem):

Win 98, right click on the desktop and select proporties. On the Settings tab, click Advanced.
Click the Adapter tab. Use the Refresh Rate box on the Adapter tab to manually
reset the video refresh rate for your monitor. To do this, follow these steps:
On the Adapter tab, click Adapter Default in the Refresh Rate box.
Click OK. If you are prompted to test the setting, click OK.
If the setting appears to function properly, click Yes.
If the setting does not function properly, click No.

If the above does not work, follow below:
Click Start, point to Settings, and then click Control Panel.

Double-click System. On the Performance tab, click Graphics.
Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting). Click OK, and then click Close.

When you are prompted to restart the computer, click Yes.

See if it does anything...

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 03:09:00 PM
Oops sorry. Posted the same thing twice.
But nyar, what is the diffrence between lockup and freeze?

[This message has been edited by alley_cat (edited 07-25-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:15:00 PM
Alley_cat, did you try what I posted just above your post ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:16:00 PM
Good question, spent to much time here I guess  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:22:00 PM
Actually no. But Im not going to put my monitor refrsh rate on It is default. It looks crappy that way and no game worth it for me to use my comp that way.
I am going to try what you suggested about the hardware acceleration.
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:28:00 PM
Alley, It is just for test purposes, you can always change it back, but at least you will know where to look ...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:29:00 PM
If the game locks up when you start it, try to disable Direct3D hardware acceleration, follow these steps:
Restart the computer.
Insert the CD-ROM for the game. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
Click Start, and then click Run.
In the Open box, type the following line, and then press ENTER
cd-rom:setupdirectxdxsetup.exe
where cd-rom is the drive letter of your CD-ROM drive.
Click to clear the Direct3D Hardware Acceleration Enabled check box.
Click OK.

**************

Verify that the correct version of the Ddraw.dll file is installed, follow these steps:
Click Start, point to Find, and then click Files Or Folders.
In the Named box, type ddraw.dll.
In the Look In box, click My Computer, and then click Find Now.
In the list of found files, verify that the Ddraw.dll file is installed in the WindowsSystem folder, and then rename any copies of the Ddraw.dll file that are not in the WindowsSystem folder. (make it something that you can remember easily, so when it does not do you any good, or when something else stops working, you are able to change it back !)

**************


Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 03:35:00 PM
1) I tried the thing you said in the control panel with the Hardware accelaration, restarted, but when I tried to open the game, I got an error ("this program had performed...."), so I had to put it back to max and now it at least starts.
2) I think you meant to type "dxdiag", not "dxsetup"
3) Im not going to disable hardware accelration through Directx diag from the above reason.
4) The game requires as minimum requirement a video card which supports Hardware acceleration. That must mean something...  ;)
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:39:00 PM
As I asked Dev to close the freezing one, and continue in this topic, Here is Alley_cats posts:

Here is my EAsy report. As you see, I more than meet the requirements, and I have my voodoo up to date. When the game does not freeze, it works like a charm.
----EASy System Summary----------------------
Video Card : Intel(R) 810e Chipset Graphics Driver PV1.1 (DC133)
Video Driver : i81xdw9x.drv
Driver Version : 4.11.01.1185
Sound Card : Intel(r) 82801AA AC 97 Audio Controller - SigmaTel Codec
Sound Driver : STAC97.sys
Driver Version :
DirectX : DirectX 8
Operating System Windows 98 A 4.10.2222
----EASy System Output---------------------------------------
Computer Name : OEMComputer
BIOS Info
Name : AMI
Version : 6WMM7 V2.0K
PNP :
Manufacturer : (????? ????? ??????)
CPU Info
CPU Count : 1
CPU Type : 735 MHz GenuineIntel
6 8 3
RAM : 126 MB Total
13 MB Free
Virtual RAM : 1921 MB Total
1816 MB Free
Operating System : Windows 98 A 4.10.2222

Default Browser : Internet Explorer
Version : 5.50.4522.1800
Temp Directory : c:windowsTEMP
Size : 41 MB
------------------------------------------------------------
----Display Info--------------------------------------------
Number of Displays : 2
Current Mode (Primary) : 1024x768 32
Refresh Rate (Primary) : Optimal refresh rate
Primary display device
Description : Intel(R) 810e Chipset Graphics Driver PV1.1 (DC133)
Manufacturer : Intel Corporation
Video Memory : 1 MB
Main Driver : i81xdw9x.drv
Version : 4.11.01.1185
Provider : Intel Corporation

Secondary display device
Description : 3dfx Voodoo3
Manufacturer : 3dfx
Video Memory : 16 MB
Main Driver : 3dfx16v3.drv
Version : 4.12.01.0666
Provider : 3dfx

Supported Display Modes
| 16 | 256 | 16 bits| 24 bits| 32 bits
---------------------------------------------------
640 x 480| * | * | * | | *
800 x 600| | * | * | | *
1024x 768| | * | * | | *
1152x 864| | * | * | | *
1280x1024| | * | * | | *
1600x1200| | | | |
------------------------------------------------------------
----Sound, Video and Game Controllers-----------------------
Description : Gameport Joystick
Manufacturer : Microsoft
Main Driver : vjoyd.vxd
Version : 4.08.00.0400
Provider :
Description : MPU-401 Compatible
Manufacturer : Microsoft
Main Driver : msmpu401.vxd
Version : 4.10.00.1998
Provider :
Description : Intel(r) 82801AA AC 97 Audio Controller - SigmaTel Codec
Manufacturer : SigmaTel
Main Driver : STAC97.sys
Version :
Provider :
Description : Microsoft Kernel System Renderer
Manufacturer : Microsoft
Main Driver :
Version :
Provider :
Description : Microsoft Kernel Audio Mixer
Manufacturer : Microsoft
Main Driver :
Version :
Provider :
------------------------------------------------------------
----Direct X------------------------------------------------
DirectX Info
Version : DirectX 8
DirectDraw Info
Version : 4.08.00.0400
Certified : Not certified
DirectSound Info
Version : 4.08.00.0400
Certified : Not certified
DirectPlay Info
Version : 4.03.00.1096
DirectInput Info
Version : 4.08.00.0400
------------------------------------------------------------
----Drive Information---------------------------------------
----CDRom Info----------------------------------------------
Cache size : 3840 KB
Access Pattern :
Drive Letter A
Volume Name :
Type : Floppy
File System :
Total Space : 0.00 KB
Free Space : 0.00 KB
Drive Letter C
Volume Name : COMPUTER
Type : Fixed
File System : FAT32
Total Space : 13.97 GB
Free Space : 5.23 GB
Drive Letter Y
Volume Name : EMPEROR1
Type : CDRom
File System : CDFS
Total Space : 639.69 MB
Free Space : 0.00 KB
Sec/MB : Test not performed
Detected Speed : Test not performed
------------------------------------------------------------
----Monitor Information-------------------------------------
Primary monitor
Description : NEC PnP MR17 NCM-1720
Manufacturer : NEC
Max. Resolution : 1280,1024
------------------------------------------------------------
----Network Information-------------------------------------
Description : Microsoft Virtual Private Networking Adapter
Manufacturer : Microsoft
Driver : netpptp.sys
Provider : Microsoft
Bound Protocols
NDISWAN
Description : ???? ???? ????
Manufacturer : Microsoft
Driver : pppmac.vxd
Provider : Microsoft
Bound Protocols
TCP/IP
IP Address: Obtained from provider
IP Mask: Obtained from provider

Description : CNET PRO200 PCI Fast Ethernet Adapter
Manufacturer : CNET Technology, Inc.
Driver : dm9pci5.sys
Provider : DAVICOM
Bound Protocols
TCP/IP
IP Address: : 10.200.1.1
IP Mask: : 255.0.0.0
Gateway: :

------------------------------------------------------------
----Input Device Information--------------------------------
Mouse Information
Description : Windows 98 PS/2 MS-Compatible Optical mouse
Type : PS2

Keyboard Information
Description : IBM enhanced (101- or 102-key)
------------------------------------------------------------
----Modem Information---------------------------------------
Description :
Driver :
Provider :
------------------------------------------------------------
----Glide/OpenGL Information--------------------------------
Glide Info
Glide2 Version :
Glide3 Version :
OpenGL Info
Version : 4.0
------------------------------------------------------------
----Task List-----------------------------------------------
msgsrv32.exe
mprexe.exe
mmtask.tsk
mstask.exe
nprotect.exe
Explorer
rpcss.exe
taskmon.exe
Systray
poproxy.exe
ramidle.exe
navapw32.exe
rundll32.exe
cd_load.exe
babylon.exe
wmiexe.exe
shlhook.exe
rnaapp.exe
tapisrv.exe
odigo.exe
obrw.exe
iexplore.exe
mdm.exe
ddhelp.exe
pstores.exe
spool32.exe
autorun.exe
emperor battle for dune_ez.exe
------------------------------------------------------------
----Autoexec.bat--------------------------------------------
@ECHO OFF
Rem TShoot: rem - By Windows Setup - c:windowscommandmscdex.exe /L:Y /D:mscd000
rem - By Windows Setup - c:windowscommandmscdex.exe /L:Y /D:mscd000/E
mode con codepage prepare=((862) c:windowsCOMMANDhebega.cpi)
mode con codepage select=862
SET DIRCMD= /P /O:GNE
rem TShoot: SET PATH=%PATH%;C:PROGRA~1MAGEXPROGRAM
SET QTJAVA=C:WINDOWSSYSTEMQTJava.zip
SET CLASSPATH=%QTJava%;C:WINDOWSSYSTEMQTJava.zip
------------------------------------------------------------
----Config.sys----------------------------------------------
rem TShoot: DEVICE=c:WINDOWSSYSTEMoakcdrom.sys /D:MSCD000
LASTDRIVE=Z
Rem TShoot: device=c:windowsCOMMANDdisplay.sys con=(ega,,1)
device=c:windowsCOMMANDdisplay.sys con=(ega,,1)
Country=972,862,c:windowsCOMMANDcountry.sys
STACKS=0,0
------------------------------------------------------------
X_CASE_START
X_CASE_DESCRIPTION: I already sent you once a message about lockup, but this time its a bit diffrent.
My problem, it that almost each time when a movie is being played in the game (wether its a movie from the hard drive or from the cd), it plays aobut 1/2 sec of the movie and than lock ups. Doesnt always happen, but most of the time it does. I already tried reinstalling the game.
It doesnt only happen on specific movies, but on all.
X_CONTACT_FIRST_NAME: Yonatan
X_CONTACT_LAST_NAME: Herzig
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98 A , Version 4.10, Build 2222
X_PROCESSOR:
X_SPEED: 735 MHz
X_MMX: No
X_RAM: 126 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: Intel(R) 810e Chipset Graphics Driver PV1.1 (DC133)
X_DISPLAY_DRIVER: 4.11.01.1185
X_DISPLAY_DIRECTX: Not Certified, No Hardware Support
X_DISPLAY_MEMORY: 5 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: STAC97.sys
X_MODEM:
X_V_MANUFACTURER: Intel Corporation
X_A_MANUFACTURER: SigmaTel
X_CASE_END


Well, my problem is that not only do the game freeze, but the movies freeze too. Even the ones on my HD.
*We tried cleaning task bar programs
* tried freeing memory
* tried disabling the onbaord video card
* could not do so completely, but most likely It is not the cause of the problem.
* Tried using the x3dfx drivers, which only made the freezing worse
* tried updating to Windows media player 7.1
* covered the fact that most of the time the game freezes when Im scrolling
* covered the fact that the movies do not completley freeze, cause after I use Ctrl+Alt+Delete to exit the game, I hear the sound of the movie for a sec and than the game completly closes
* covered the fact that autoexec.bat and config.sys do not really play a role here
* covered the fact that the problem is 99% not because of the fact that I have an hebrew OS
* wondered if things such as -c and +w are case sensitive
* tried using +w and -c without any luck
* made sure nothing was wrong with dxdiag
* got the following additional info on my comp:
Vendor/model of motherboard: houston1 2.0 ondor (this is what my comp tech support told me)
Chipset: Intel 810E PCI Chipset
Bus type: PCI V 2.10
L2 cache: 256KB Advanced Transfer Cache (ATC)
BIOS name: AMI 686-HiFlex-Bios V03.16
BIOS Date: 03/22/00
* Got the fact that I cant get the "close application" dialog box when the game freezes, but I can get it to appear when the movies freeze
* got the fact that only Emperor is the game causing me any problems (I have many games, many of which are using 3d, amny of which are using Directx, such as B&W or Startopia)
* got the fact that 99% It is not a cd (in my case DVD) problem, since, like I said, the problem also happens on movies that play from the HD
* I have a Voodoo 3 2000 PCI 16 mb vram, have no "real" AGP slot since I have an onboard video card which presumably use it
* found that the -ALTVID (case sensitive) option does nothing for me, at least when It is all in big letters like I wrote it here
* tried using +v in the shortcut, did not do squat (is it case sensitive too?)
* Gave the following reasons why Im not going to use a crack that will disable music and videos:
A) The game without music and movies is just like the warez version, and I oculd have just download it (I have ADSL), but I did not. I bought the game full money, and I excpect to get what I deserve
b) If you will notice well, you will see that when those short movies who introduce the houses play, the CD rom is not being accessed. And Im not one of those who have the game freezing every time the music track changes. The music tracks change without a problem. And when the game freezes, the music also stops.

I guess you probably understand nothing from what I just wrote, and even if you do, this is not the whole picture, so I ask you (especially themods: Dan, Devinoch and Chris) please please first read all my thread about my problem here:
http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007109.html
thanks.

: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 03:40:00 PM
And about verifying the ddraw.dll, I had 2 copies of it: one in windowssystem and another in windowssysbckup. Meaning that it is a backup. I checked both files version (right click-proprties-version) and they were both 4.08.00.0400, which means that even if (big if) windows uses the one in that other directory, it is still the most updated version of the file.
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:44:00 PM
I would say so, yes...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:49:00 PM
Below info is only concerning SBLive! users !!
If the game stops responding, try the following (make sure you have updated Liveware! to the latest version !):

Click Start, point to Settings, and then click Control Panel.
Double-click Multimedia.
On the Audio tab, click Advanced Properties under Playback.
On the Performance tab, move the Hardware acceleration slider all the way to the left. Click OK, and then click OK again

Close Control panel.

Nyar...

[This message has been edited by Nyarlathotep (edited 07-25-2001).]
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 04:06:30 PM
I saw someone saying that the game locked up for him only on the campaign. So fat, I only played skirmish once, and it did not freeze, but that was a rather short game. Im going to try playing a skirmish game again (I will try to make it longer this time) and tell you what the results are.
Whish me good luck  8)
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 04:14:30 PM
Yep, jeromeku has that problem. Would be good to see if you have the same problem.

Also, let me know if the suggestions I posted helped in any way...

Good luck  :D

Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 25, 2001, 04:27:30 PM
Nyar,
   yup thats me... only locking in Campaign mode  :).  I will try the "default refresh" rate thing as I run at 85hz at desktop. Who knows it might work.

: Re: Lockup issues! Post here please
: -X-ray July 25, 2001, 04:29:30 PM
i tried all the solutions above but none of them worked.  :(
btw, Im having the problem both on campaign and skirmish.
but maybe i can direct you to the specific problem i have. I noticed that when i play the game after i restart my computer it can work 5-10 min, and when i play the game having many programs running (i.e. explorer, icq, winamp etc.) the game locks up after 1-2 min of playing.
more over, i can tell when the game is going to freeze. appearantly, the game starts to have "jumps", a few minutes before It is totally lock up. so it may really be the leaking memory problem.
i hope i guided you a little more in this... mystorious problem.
try to solve it now  :)
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 04:38:30 PM
jeromeku, at least this way we have proven to have done everything we know and maybe WW will address the issue (although Im still the defender of WW  :D

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 04:41:30 PM
O.k. I just played a Skirmish game. I was Ordos and the comp was a medium defensive Harkonen. The game lasted between 30-40 mins (not sure) where usually (I repeat, USUALLY) the game will freeze on me, and it did not! I got to see the harkonen base destroyed and the Victory logon display without needing to load any of the skirmish saves I saved so many times (it becomes a habit when your game freezes so often).
So again, I can not say 100% that it freezes only on campaigns (never played multiplayer and have no intention ondoing so in the near future, at least until the freezing is solved), but this game lasted long enough and did not froze!  :D
btw, nyar, what advice did you mean?
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 04:44:30 PM
yep, 30 min it is. I played right after I told you Im going to and wishing luck.
I did not even need to restart my comp in order to get a free ram. Which tells you that the RAM and background program are not necessarily the problem.
If (big if) the problem is only in the campaigns, than this is something that Westwood can fix for usre in a patch, am I correct?
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 04:58:30 PM
Im goign to play one more game. This time I will try to make it even longer.
Wish me luck.
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 05:00:30 AM
seems like it...
jeromeku, I really would like to see your specs, and what language your OS is (just for the heck of it). As you and Alley seem to have both the exact same problem, may be tHere is some smililarity between both specs you are having...

Devinoch, Dan, any suggestions why the game locks up in campaigne mode and not in skirmish ? What are the diffrences ?

Nyar...
: Re: Lockup issues! Post here please
: -X-ray July 25, 2001, 05:02:30 AM
u know alley, when i try to remember, i succeeded to finish the first skirmish i played too.
and yes, i played for about 30 minutes without a single crash! (tears are coming out from my eyes when i say it...)
anyway, now i got the problem both on campaign & skirmish.
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 05:04:30 AM
Uhm, Alley, or jeromeku, can either of you try with the adapter refresh rate set to default ? It is just for test purposes. jeromeku, if you already tried, what was the outcome ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 05:08:30 AM
-X-ray, Do you have one or two dimms of RAM ?
If It is two, try the game with one removed, if the problem persists, try removing the other (of course with the first one back in again).

Let me know.

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 25, 2001, 05:41:30 AM
I just finished playing a skirmish game that took me 45 mins. No restart also. Meaning that this one was even after my last game without restart + I had bilions of programs running before (such as IE) so westwood or anyone else: THE PROBLEM IS NOT WITH MEMORY OR BACKGROUND APPS. Im now 99% sure I only have lock-ups on campaigns.
And I still have the movies freezing  :( I never had such problem with RA2 or Tiberian Sun movies.
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 05:46:30 AM
When using the "Hardware Acceleration slider", try different positions on the bar, probably a light slide to the left already might work...

Another thing, which I know It is been posted before, but here goes again: Try to reduce CD-ROM caching and prevent read-ahead activity:

Click Start, point to Settings, and then click Control Panel.
Double-click System.
On the Performance tab, click File System.
On the CD-ROM tab, note the current settings, and then move the Supplemental cache size slider to the Small position.
In the Optimize access pattern for box, click No read-ahead.
Click OK, and then click Close.
When you are prompted to restart your computer, click Yes.

If these steps do not successfully resolve the issue, repeat the steps to restore the settings to the original values noted in step 4, and then proceed to the next method.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 05:49:30 AM
Alley, at least you are able to play the game in Skirmish now, better then nothing and we seem to get somewhere (always looking at things from the bright side)  :D

Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 25, 2001, 06:10:30 AM
Nyar,
   As I said before EASY_EA.txt file suggests nothing cuz it does not work properly in Windows 2000.  99.9% of the information is not even there.  It was probably written with the 9x series in mind.

Maybe sysinfo or dxdiag would be better than easy_ea?

BTW - Im running Advanced Server... the English version.  Im in the US  :).

: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 06:15:30 AM
Okay, well...ehhmm... anything that you can think of about your specs, post it, regardless of what you need to use to get it here !!   :D

Nayr...

[This message has been edited by Nyarlathotep (edited 07-25-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 06:25:30 AM
Posted by Chris (admin):

"alley_cat,
By chance, do you have Microsoft Voice Commander? There is a known conflict between BINK (our movie player) and MS Voice Commander. There is a new bink.dll available from www.radgametools.com which fixes the movie crash problem, if that is the cause.

--Chris"

Thanks Chris !

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 06:31:30 AM
A post from The Tyrants Duncan (do not know what is solves, but here goes):

"A hint (this worked for me with Mech Warrior 4, Starsiege, baldurs Gate 2, and Diablo 2):
If you have got a burner and you have a dell comp, do not USE THE OTHER CD DRIVE! that stupid drive gave me so much trouble.
try installing and running the game on your CD burner.
I have got the biggest piece of poo computer... 797 Pentium 3 Dell that runs slower and less reliable than my 133 Pentium 1 Compaq at least half of the time.
E:BFD works like a charm on this garbage can that some people call a computer."


Nyar...
: Re: Lockup issues! Post here please
: -X-ray July 25, 2001, 08:34:30 AM
Nyar, my computer rejected the default adapter option.
but I do play with two chips of RAM (128 MB each), and I remove one of them tomorrow.
BUT if it will solve the problem, than what?
Im not going to stay with only 128MB RAM.
at least we will know what the problem is :P
: Re: Lockup issues! Post here please
: jeromeku July 25, 2001, 08:57:30 AM
Does everyone have two CDROM drives?

I have tried disconnectin my second one altogether, but still encountered the same behavior.
: Re: Lockup issues! Post here please
: jeromeku July 25, 2001, 10:44:30 AM
Nyar,
   My refresh rating did not have a "default"
selection so I tried setting it to 60hz (the lowest).  Same lockup behavior.

The other thing I have tried in the past is setting my desktop to the same resolution & color bit as the game.  That also did not work.

I will post my specs once I have them in a file of some sort.
: Re: Lockup issues! Post here please
: jeromeku July 25, 2001, 03:01:30 PM
Nyar,
   Specs from Msinfo and dxdiag follow.  Im trying to find more
--------- MSINFO ----------------------
[Summary]
OS Name   Microsoft Windows 2000 Server
Version   5.0.2195 Service Pack 2 Build 2195
OS Manufacturer   Microsoft Corporation
System Manufacturer   Not Available
System Model   Not Available
System Type   X86-based PC
Processor   x86 Family 6 Model 6 Stepping 5 GenuineIntel ~500 Mhz
Processor   x86 Family 6 Model 6 Stepping 5 GenuineIntel ~500 Mhz
BIOS Version   Award Modular BIOS v4.51PG
Windows Directory   C:WINNT
System Directory   C:WINNTSystem32
Boot Device   DeviceHarddisk0Partition1
Locale   United States
Time Zone   Pacific Daylight Time
Total Physical Memory   261,680 KB
Available Physical Memory   154,252 KB
Total Virtual Memory   894,492 KB
Available Virtual Memory   690,156 KB
Page File Space   632,812 KB
Page File   C:pagefile.sys

[CD-ROM]
Drive   F:
Description   CD-ROM Drive
Media Loaded   True
Media Type   CD-ROM
Name   E-IDE CD-ROM 36X/AKU
Manufacturer   (Standard CD-ROM drives)
Status   OK
Transfer Rate   2372.09 kbytes/sec
SCSI Target ID   1
    
Drive   E:
Description   CD-ROM Drive
Media Loaded   False
Media Type   CD-ROM
Name   YAMAHA CRW8424E
Manufacturer   (Standard CD-ROM drives)
Status   OK
Transfer Rate   Not Available
SCSI Target ID   0

[Sound Device]
Name   Creative AWE64 Gold 16-bit Audio (SB16 compatible) (WDM)
Status   OK
PNP Device ID   ISAPNPCTL00B2_DEV00006A226DE
IRQ Number   9
I/O Port   0x0280-0x028F
I/O Port   0x0330-0x0331
I/O Port   0x0388-0x038B
Driver   c:winntsystem32driversctlsb16.sys (141904, 5.00.2160.1)

[Drives]
Drive   A:
Description   3 1/2 Inch Floppy Drive
    
Drive   C:
Description   Local Fixed Disk
Compressed   False
File System   FAT32
Size   7.23 GB (7,759,265,792 bytes)
Free Space   4.22 GB (4,536,090,624 bytes)

Volume Name   
Volume Serial Number   376310E9
Partition   Disk #0, Partition #0
Partition Size   7.24 GB (7,774,437,888 bytes)
Starting Offset   32256 bytes
Drive Description   Disk drive
Drive Manufacturer   (Standard disk drives)
Drive Model   Maxtor 92049U6
Drive BytesPerSector   512
Drive MediaLoaded   True
Drive MediaType   Fixed hard disk media
Drive Partitions   2
Drive SCSIBus   0
Drive SCSILogicalUnit   0
Drive SCSIPort   0
Drive SCSITargetId   0
Drive SectorsPerTrack   63
Drive Size   20419854336 bytes
Drive TotalCylinders   39566
Drive TotalSectors   39882528
Drive TotalTracks   633056
Drive TracksPerCylinder   16
    
Drive   D:
Description   Local Fixed Disk
Compressed   False
File System   FAT32
Size   11.76 GB (12,632,481,792 bytes)
Free Space   3.16 GB (3,392,266,240 bytes)
Volume Name   D-FAT32-DRI
Volume Serial Number   281F1AEE
Partition   Disk #0, Partition #1
Partition Size   11.78 GB (12,644,868,096 bytes)
Starting Offset   Not Available
Drive Description   Disk drive
Drive Manufacturer   (Standard disk drives)
Drive Model   Maxtor 92049U6
Drive BytesPerSector   512
Drive MediaLoaded   True
Drive MediaType   Fixed hard disk media
Drive Partitions   2
Drive SCSIBus   0
Drive SCSILogicalUnit   0
Drive SCSIPort   0
Drive SCSITargetId   0
Drive SectorsPerTrack   63
Drive Size   20419854336 bytes
Drive TotalCylinders   39566
Drive TotalSectors   39882528
Drive TotalTracks   633056
Drive TracksPerCylinder   16

---------------DxDiag------------------------
System Information
------------------
Time of this report: 7/25/2001, 18:50:41
       Machine name: HOTH
   Operating System: Microsoft Windows 2000 Server (5.0, Build 2195) Service Pack 2
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS: Award Modular BIOS v4.51PG
          Processor: Intel Celeron,  MMX (2 CPUs), ~500MHz
             Memory: 256MB RAM
          Page File: 98MB used, 519MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: Not found
     DxDiag Version: 5.01.2258.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file G400DHD.dll is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
                     DirectDraw test results: All tests were successful.
                     Direct3D test results: All tests were successful.
                     AGP texturing test results: All tests were successful.
        Sound Tab 1: DirectSound test results: All tests were successful.
          Music Tab: DirectMusic test results: All tests were successful.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: The registry information for the DirectPlay application Warlords Battlecryis missing or damaged.  You should reinstall that application.
                     DirectPlay test results: All tests were successful.

------------------
DirectX Components
------------------
   ddraw.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 256000 bytes
 ddrawex.dll: 5.00.2134.0001 English Final Retail 12/7/1999 12:00:00 24336 bytes
   dxapi.sys: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 10064 bytes
    d3d8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1036288 bytes
  d3dx8d.dll: 5.01.2258.0400 English Final Debug 10/21/2000 01:20:18 504320 bytes
 d3dref8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 181760 bytes
   d3dim.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 446224 bytes
d3dim700.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 785408 bytes
  d3dref.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
 d3dramp.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 591120 bytes
   d3drm.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 364816 bytes
  d3dxof.dll: 5.00.2135.0001 English Final Retail 12/15/1999 00:00:00 49424 bytes
d3dpmesh.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 37648 bytes
  dplayx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 231936 bytes
dpmodemx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 21504 bytes
dpwsockx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 65536 bytes
dplaysvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
  dpnsvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 60928 bytes
   dpnet.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 225792 bytes
dpnlobby.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 89600 bytes
dpnwsock.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 111616 bytes
 dpnaddr.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dpnmodem.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 98816 bytes
 dpvoice.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 271872 bytes
dpvsetup.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  dpvvox.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 175616 bytes
  dpvacm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
  dinput.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 143872 bytes
 dinput8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 162816 bytes
   dimap.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
diactfrm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 306176 bytes
     joy.cpl: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 76288 bytes
   gcdef.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
     pid.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 29184 bytes
gameenum.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:35:58 9552 bytes
  dsound.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 330752 bytes
dsound3d.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1294336 bytes
  dswave.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 15872 bytes
   dsdmo.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 93696 bytes
  dmband.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 26112 bytes
dmcompos.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59904 bytes
   dmime.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 169472 bytes
dmloader.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 31232 bytes
 dmstyle.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dmsynth.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 130560 bytes
dmscript.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 78848 bytes
   dx7vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 601088 bytes
   dx8vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
 directx.cpl: 4.08.00.0400 English Final Retail 10/21/2000 02:40:12 90112 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 62976 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 50688 bytes
  dxmasf.dll: 6.04.09.1110 English Final Retail 12/6/2000 17:20:18 524912 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167424 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 346624 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 961024 bytes
 strmdll.dll: 4.01.00.3917 English Final Retail 12/7/1999 12:00:00 242960 bytes
 iac25_32.ax: 2.00.05.0053 English Final Retail 12/7/1999 12:00:00 199680 bytes
  ir41_32.ax: 4.51.16.0003 English Final Retail 12/7/1999 12:00:00 848384 bytes
 ir41_qc.dll: 4.30.62.0002 English Final Retail 12/7/1999 12:00:00 120320 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 12/7/1999 12:00:00 338432 bytes
 ir50_32.dll: 5.2562.15.0055 English Final Retail 12/7/1999 12:00:00 755200 bytes
 ir50_qc.dll: 5.00.63.0048 English Final Retail 12/7/1999 12:00:00 200192 bytes
ir50_qcx.dll: 5.00.64.0048 English Final Retail 12/7/1999 12:00:00 183808 bytes
   ivfsrc.ax: 5.10.02.0051 English Final Retail 12/7/1999 12:00:00 154624 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 244224 bytes
      ks.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 121344 bytes
  ksproxy.ax: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116736 bytes
  ksuser.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 41792 bytes
mspclock.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
   mspqm.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:36:32 4816 bytes
 mskssrv.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 6400 bytes
  swenum.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:16 14336 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:56 51200 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:04 365568 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:58 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:18 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 7360 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 13920 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:52 464384 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 30208 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:28 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 37888 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 82944 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:20 45568 bytes
    msdv.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:06 55968 bytes

---------------
Display Devices
---------------
        Card name: Matrox Millennium G400 DualHead - English
     Manufacturer: Matrox Graphics Inc.
        Chip type: Matrox G400
         DAC type: Integrated, 300 MHz
        Device ID: EnumPCIVEN_102B&DEV_0525&SUBSYS_2179102B&REV_04
   Display Memory: 32.0 MB
     Current Mode: 1280 x 960 (16 bit) (85Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: G400DHD.dll
   Driver Version: 5.12.01.1520 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 4/4/2001 14:53:40, 2412677 bytes
 Driver Certified: No
  WHQL Date Stamp: None
              VDD:
         Mini VDD: g400dhm.sys
    Mini VDD Date: 4/4/2001 14:56:12, 303446 bytes
Device Identifier: {D7B71ECB-4665-11CF-6B76-7801A7C2C835}
        Vendor ID: 0x102B
        Device ID: 0x0525
        SubSys ID: 0x2179102B
      Revision ID: 0x0004
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
  D3D Test Result: All tests were successful.
  AGP Test Result: All tests were successful.

-------------
Sound Devices
-------------
      Description: Sound Blaster AWE64 Gold
        Device ID: ISAPNPCTL00b2_DEV0000
  Manufacturer ID: 1
       Product ID: 100
             Type: WDM
      Driver Name: ctlsb16.sys
   Driver Version: 5.00.2160.0001 (English)
Driver Attributes: Final Retail
 Driver Certified: Yes
    Date and Size: 10/23/1999 13:10:34, 141904 bytes
      Other Files:
  Driver Provider: Microsoft
   HW Accel Level: Standard
         Registry: OK
Sound Test Result: All tests were successful.

-----------
DirectMusic
-----------
 DLS Path: C:WINNTSYSTEM32driversGM.DLS
  Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           Sound Blaster AWE64 Gold, Software (Kernel Mode), Output, DLS, Internal
           Creative MPU-401, Hardware (Kernel Mode), Input, No DLS, External
           Creative MPU-401, Hardware (Kernel Mode), Output, No DLS, External
           Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           Creative FM Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           Creative MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
           Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           AWE64G MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           Creative MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
Music Test Result: All tests were successful.

-------------
Input Devices
-------------
Poll w/ Interrupt: No
         Registry: OK

-------------
Input Drivers
-------------

----------------------------
DirectPlay Service Providers
----------------------------
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: Internet TCP/IP Connection For DirectPlay (Internet TCP/IP Connection For DirectPlay)
IPX Connection For DirectPlay - Registry: OK, File: IPX Connection For DirectPlay (IPX Connection For DirectPlay)
Modem Connection For DirectPlay - Registry: OK, File: Modem Connection For DirectPlay (Modem Connection For DirectPlay)
Serial Connection For DirectPlay - Registry: OK, File: Serial Connection For DirectPlay (Serial Connection For DirectPlay)
DirectPlay8 Modem Service Provider - Registry: OK, File: DirectPlay8 Modem Service Provider (DirectPlay8 Modem Service Provider)
DirectPlay8 Serial Service Provider - Registry: OK, File: DirectPlay8 Serial Service Provider (DirectPlay8 Serial Service Provider)
DirectPlay8 IPX Service Provider - Registry: OK, File: DirectPlay8 IPX Service Provider (DirectPlay8 IPX Service Provider)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: DirectPlay8 TCP/IP Service Provider (DirectPlay8 TCP/IP Service Provider)
DirectPlay Test Result: All tests were successful.

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Cossacks (DX7) - Registry: OK, ExeFile: Cossacks (Cossacks)
Warlords Battlecry (DX7) - Registry: Error, ExeFile: Warlords Battlecry (Warlords Battlecry)

: Re: Lockup issues! Post here please
: Nyarlathotep July 25, 2001, 03:48:30 PM
-X-ray, it will mean tht one of your dimm modules will be defective...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 04:12:00 PM
jeromeku, I went over your specs 6 times, but could not find any similarity between your specs and Alley_cats. Only thing I can tell is that borh BIOS versions are a bit old, but admitting at the same time => The PII400, on which I tested the game, had the same BIOS version as yours and ran okay, so should not be that. DirextX test prove that tHere is no issue there. Im starting to get lost here, especially now you have also tried all the stuff I posted above...  :(

I will keep looking for an answer though, so am not giving up on you, but at this point, I would welcome any support, especially now that 2 people have the exact same problem  :D

Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 04:29:00 PM
Nyar,
   I told you It is a really messed up problem.  I even have Westwood stumped, but the only concession they would give me is return the game or send them my computer so they could debug it.  Obviously that is not much of a choice.  Im not going to trust them with my box out of my sight so returning it is my only option with them.  I even suggested they send me a debug exe and I could send them any output it generates.  Of course they will not even do that.   Oh yeah... did I mention that they do not make it very easy to return as well?  

: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 04:57:00 PM
jeromeku, Im almost afraid to ask you this, but if you follow the link below, is it the same driver you already have (looked at your report, but could not pinpoint if it was)?

http://www.matrox.com/mga/support/drivers/files/w2k_552.cfm

Another question, what drivers did you use to install the soundcard in Win 2000?

Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 05:50:00 AM
Nyar,
   Yes that is the correct link.  I have been through the driver reinstall twice at this point.  Matrox uses a package version to specify sets of drivers.  So the numbers are not exactly the same in dxdiag output.  I have also got the latest Graphic BIOS 2.1-35   :).

[This message has been edited by jeromeku (edited 07-26-2001).]
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 06:05:00 AM
Just a question: What is Microsoft Voice Commander anyway? I do not even know if I have it, although Im pretty sure I do not. Is there any way to find out?
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 06:18:00 AM
I went to http://www.radgametools.com/bnkdown.htm and downloded the RAD video tools (was that what I was supposed to download?), installed it, but the movies keep freezing.   :(

[This message has been edited by alley_cat (edited 07-26-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 06:31:00 AM
Microsoft Voice Commander, is a thingy with which you can play the game via voice. So yell to the Devastator to hurry up  :D

At least, that is what I think it is (as far as I know the product).

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 06:58:00 AM
You know, that fact that the same lockup problem happened on diffrent computers with very diffrent hardware should show that this problem is fixable by Westwood. Also, the fact that this only happens on campiagns and not on the whole game should also show that this is not a driver/hardware problem, since a thing like that could not possibly a hardware problem.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 07:11:00 AM
We all agree that It is a weird problem. I  am cracking my brain on what it could be.
Still, it does not explain why it worked for me on 4 different comps => that is what is "bothering" me and keeps me going to look for any possible solution, besides asking WW for help.

We know the problem (well, yours and jeromekus anyway. I do not know who else has the exact same problem as you two have) happens on different system specs. We know there are differences between campaign and skirmish mode. One of those differences has to cause the problem somehow, in combination with any hardware/software you have.

****
Devinoch, Dan, ChrisL, could any of you please post what the differences are between campaign and skirmish mode in terms of what the modes use differently as resource concerning Windows and/or hardware ?
****

Thanks in advance for any input.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 07:18:00 AM
Alley_cat, could you run dxdiag and post the files listed under the tab "DirectX Files" ?

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 09:36:00 AM
-X-ray
A) Why do you need AOL installed? We live in israel man  :D
B) Why do you need NetBEUI?
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 09:43:00 AM
Thanks for posting -x-ray !!

Agreed, the directx does not say enough (yet), but It is the 2nd system where all files are 2000 or older, while the problem comps have some files being from 1999 or even older. I wish someone could post another dxdiag from a system where the game runs fine, and has files from 1999 or older... preferably with Win98 or WinME OS...

Nyar...



[This message has been edited by Nyarlathotep (edited 07-26-2001).]
: Re: Lockup issues! Post here please
: -X-ray July 26, 2001, 09:58:00 AM
alley, it was not my computer but my sisters.
I have no clue why she has all those things, her computer is like a turtle because she has tons of programs running on the backgroung.
If you check, you will find out that she does not have much of free RAM if at all.
anyway Nyar, I will ask a friend of mine to give me his directX files. to check for a friend with Windows 98 or ME?
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:03:00 AM
I think any OS will do, just as long as the game runs fine, that is the only must.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:14:00 AM
Alley, after going over -x-rays sisters E report, I have noticed shes using a lower driver for her voodoo card:

Alleys driver info:
Main Driver : 3dfx16v3.drv
Version : 4.12.01.0666
Provider : 3dfx

-x-rays sisters driver info:
Main Driver : 3dfx16vb.drv
Version : 4.11.01.1222
Provider : 3dfx Interactive, Inc.

I think -x-rays sister is using driver 1.05 ? If so, -x-ray, is the driver (packed) still on the comp ? If so, is there anyway you can provide it to Alley ? or post the link where you have gotten it from.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:22:00 AM
Nevermind, just noticed tHere is a difference... *sigh*

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 10:22:00 AM
soon Im going to my web course where I will have access to the internet, but not to my comp.
so I promise I will install the 1.05 as soon as I get back home.
In the meantime, could you please find me a working link to the 1.05 that is not what Chris gave, and is not this link: http://www.akvasan.co.yu/sr/internet_ftp_drivers_video_voodoo.html since the voodoo 1.05 there is broke.
Thank you in advance.
 :)
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 10:25:00 AM
And btw, the reason his sister is not using the same driver version as mine is because she is using a Voodoo Banshee as far as
I understand, and Im using a voodoo3.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:30:00 AM
Like said, tHere is a difference in drivers, just saw it a bit late. Guess Im trying to grab any issue with both hands to try and solve your issues *lol*

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 12:21:00 PM
*sighs and then tHere is an absoluut silence*
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 12:31:00 PM
Im still at my course at the moment, but I found a few links for the 1.05 drivers, which I will install as soon as I get home.
But lets say I install it, how will glsetup (which I have installed) will react?
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 12:32:00 PM
And as you may have noticed, the mods are up and awake now, but do not really take the time to respond here...  :(
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 12:39:00 PM
Alley, I honestly do not know how things will react.

About the mods..yes...I have noticed, that is why I posted *sigh and then a big silence*   :(

But I guess after these posts, they will reply.. I will give it a bit more time and then will post a new topic...

Nyar...

[This message has been edited by Nyarlathotep (edited 07-26-2001).]
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 01:06:00 PM
alley_cat,

   Thanks for the acknowledgment, and It is no problem. I enjoy helping people (as best I can anyway) who truly want to get the game working. I have had this type of problem before, so I know how frustrating it can be.

nyar,

   When I get home from work I will post a copy of my easy report in this thread.

: Re: Lockup issues! Post here please
: Duke_Leeeto July 26, 2001, 02:06:00 PM
Well, Im not gonna bother to post an Easy_EA report as I have posted enough of them already. Im not downloading the latest driver again for Rage Fury Pro 128 after my last fiasco. Apparently, there is a VIRUS in that driver! That much I am certain. When I got it, my friends told me they received e-mails from me that contained a virus, but I did not even send them! All this happened when I downloaded that driver!

Also, I had to reformat my computer as my Explorer had a fatal error and most of my programs were lagging badly. . .

Nyar, I tried all of your suggestions up above, they were some of the first things I did, just common computer sense mostly, but did not help.

I did play Skirmish, it did freeze on me, but after a much longer lenght of time. (I made the game as long as possible) It froze around just past an hour.

I checked my DirectX8 files and I noticed something strange even tho it says there are no problems. Many of my files are not year 2000. Many are 1999, some are even 1998! I also have 1 file that is 2001. Quite strange, but I would not be surprised if my DirectX 8 has something to do with this. On one of my comps at school, I did not install DirectX 8 and kept the older version of DirectX and it ran slow, but was playable. The good thing about it was it never froze for hours on end!
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 02:15:00 PM
Thanks for the reply Duke. One other question though, what OS are you running ?

btw, this makes the score:

Comps with DirectX 8 containing files 2000 or newer game runs => 1

Comps with DirectX 8 containing files 1999 or older game does not run => 3

Comps with DirectX 8 containing files 1999 or older game runs => 0

btw Duke, could not it be the virus which messed up your comp (just a thought)?

*disapointed* Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 02:20:00 PM
Hey guys I just wanted to throw out a thanks for your help as well. It is a nice thing you do for ppl by trying to help out.  Too bad Westwood would not appreciate such detail & determination on your parts to help us.

number6 - I would have to disagree with you.  Westwood does have some responsibility considering the game is their code.  Though thats not to say other software vendors are not to blame either.  They can not just release something and expect all driver/software updates to fix their game when even their software has bugs that could cause these problems.  As users we can only debug so far, but Westwood could try to replicate the problem & debug down to the last line of code causing it.  Though in this case It is tough to replicate so It is a matter of how much you care about losing just two customers as a company.  

BTW - Westwood support never even noticed that my dxdiag files were dated 1999.  Proving either they did not truly look at it, or they know something about that report none of us understand.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 02:30:00 PM
jeromeku, with what you just said about DirectX, does that make the following score ?

Comps with DirectX 8 containing files 2000 or newer game runs => 1

Comps with DirectX 8 containing files 1999 or older game does not run => 4 <=

Comps with DirectX 8 containing files 1999 or older game runs => 0

*disapointed* Nyar...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 26, 2001, 02:37:00 PM
My operating system is Windows 98. Why the heck do I have files as old as 1998 in my DirectX 8? is not it supposed to be new???
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 02:41:00 PM
Duke, thanks again for replying.
Were trying to figure out the directX issue.
Im having Windows ME and all my files are 2000 or older. All Windows 98 systems (so far) have 1999 or older, but even Windows 2000 has files 1999 or older, so my guess It is not just OS depending. In your case, were even talking about a fresh re-install of Windows...

Im starting to wonder if tHere is a difference in DirectX 8 on the Dune cd and the one directly from the Microsoft site... but hey, that is just lame old me...

*very disapointed* Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 02:46:00 PM
Nyar,
  I installed Directx 8.0a from Microsofts site myself.  I figured the CD version would be older.

Though that might be a sticking point here.  I wonder if there are a particular build of dlls that Emperor works with properly.  Would explain why Westwood can not recreate these problems (if they have really tried).
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 02:50:00 PM
Also here is a thread with the matrox ppl going on right now about EB4D.

http://forum.matrox.com/mgaforum/Forum10/HTML/003139.html
: Re: Lockup issues! Post here please
: Devinoch-WS July 26, 2001, 02:51:00 PM
Im not tech support. I do not know how many times I have to say this before someone hears me. You can ask me tech support questions all you want and the answer is still going to be "I do not know." I do not do tech support, I have never claimed to do tech support.
Dan-WS is from tech support and he is working to help people, but when I glanced through the troubleshooting posts, I could tell most of those people have not contacted tech support. Old drivers, a task manager bar that is full of things -- start with tech support.

do not just post things on the message board and assume you are going to get all the answers revealed to you. Work with tech support to solve the problem. do not expect an instant answer, but they will work with you to solve your problem. If they can not figure out the problem, it gets elevated, until eventually, if NO ONE can figure it out, it gets passed up to producer Chris Longpre, who is the last step. But right now, Chris has very few problems.

You may not like the way we do things, but 90% of peoples problems can be solved by the things listed in the FAQ, which is why the first communication is always an autoresponse. If that does not help, send a second email and you will have a live tech support person working with you. Also, your problem will be entered into the database and that database helps us identify and fix problems. This is why our system is in place.

Devinoch

: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 02:58:00 PM
so jeromeku, where do we take it to know ?
We might need more users responding on the DirectX issue we have to have a bigger crowd.

Nyar...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 26, 2001, 03:14:00 PM
Nyar, we likely will not get a reply from anyone about DirectX, simply because, why would ppl bother? If the game works fine for them, why bother trying to help others solve a problem by wasting time looking at your DirectX files? I know, myself, if the game worked fine I would not bother at all reading this post, I would be playing on WOL right now. . .

The world we live in is like that. Westwood, and the gamers of this game, seem to have the "snooze you lose attitude." Truth is, I doubt ww cares about the ppl that have problems. Why waste time helping a minority like us when they can have fun with the majority of ppl, that the game works fine, by playing it, and making those players happy aswell?

WW ppl are only human, I can not really blame them. If I had a choice beteewn playing a game or checking throughout endless code, for endless hours, for a little, tiny, punny performance/logic error that is causing this, well, I know what I would choose. . .
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 03:20:00 PM
I do not think you need to worry too much about the different dates of files in directX, I will take a look at mine when I get home tonight.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 03:22:00 PM
Duke, I agree to a surtain point with what you are saying. You may have seen my post to the mods in here. Dispite the fact that Im still a bit disapointed, it still stands that I will continue to defend WW.

Tech support aint an easy job, especially if you can not recreate the problem. This DirectX issue might shed some new light on the issue, but even then, we need to have patience.

I can not give any advise in how to deal with this DirectX issue. For example, I do not know what happens if you delete the older files, then re-install DirectX again. I have therefore asked Devinoch to pass it on to tech support. I know he will, so please have some patience.

Again, It is not flaming you, I even agree with you to some point, so please do not take it as a flaming msg, just trying te help (both sides for that matter).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 03:26:00 PM
number6, Im not saying that It is the solution (or cause), but till now, It is still strange the game works on comps with files being from 2000 or newer and that it does not work on a comp with files from 1999 or older... that is why it would be good to have more people replying to the DirectX issue...

Nyar...

: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 03:31:00 PM
Devinoch, that is quite a cruel thing to say. It seems like you did not read al we said.
A) When I first tried to send to the tech support my info through the EAsy program, I got a response saying that I should no longer send e-mails to there, but use the system that is on Westwood support site. I did that, I sent my EAsy report twice, once for each freezing problem I had. That was over a week ago, and still I did not even get an auto response. And the RAM is not the issue here since the game freezes even with minimum thing working in the background. You should not only conecntrate on my single report where it was after a long time of system use. So we come here to tell our problem and hope someone can solve it. Can you actually blame me?
And if Dan is the tech support, why are you the one posting and not he is? It is not that I do not want YOU to post, It is that if he is tech support, I will sure like to see him here.  :)
I think that I was very calm all along, tried everything possible that people suggested, and never flamed Westwood even once. The least I deserve is some sort of a response from tech support, do not you agree?
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 03:33:00 PM
Devinoch,
    I have been all the way through tech support already.  Though I think Im one of the few to come out knowing that Westwood support has a dumbfounded look on their faces after trying to solve my problem.  I have been suggested to the warranty department or I could send my box in so they can debug on it (Like I would trust them with my box out of my sight).  Chris only has a few issues, because well they close/delete tickets before they are truly solved (like mine).  Just do not get me started on them again.  

Nyar & number6 have been far more helpful than Westwood support.  In all fairness, even they are a bit perplexed by the problem.
Yet they have read my reports & posts and paid attention to detail.  Something Westwood support could learn.
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 03:59:00 PM
Just a news flash.
I got back home, downloaded the 1.05 driver from 3 diffrent places, and got the same message from the Windows Installer saying: "This language of this installation pack is not supported by your operating system"
My operating system supports completely both hebrew and english, so I really wonder what the problem is. All the sites I downloaded from are english ones.
: Re: Lockup issues! Post here please
: Devinoch-WS July 26, 2001, 04:04:30 PM
Jerome, you truly are the exception to the rule. You are, to date, the only person whose case I have looked up who A) worked with tech support all the way through and B) we could not come up with a solution for.

Im going to talk to the producer about your issue later today, but honestly, you might want to consider sending us your box, simply because we could take a serious look at the problem and try and figure it out with the machine in front of us.

Devinoch
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 04:10:30 PM
Alley, how did you install the current driver  and where did you get it ??

Nyar...
: Re: Lockup issues! Post here please
: jeromeku July 26, 2001, 04:23:30 PM
Devinoch,
   Im sorry but I have personally sensitive information on my workstation.  I have no time to reformat & clear it off or live without the use of the tools/applications I use.  I can not risk having the box come back broken, cuz of some Westwood employee who thought it ok to delete something. It is not an option.  I offered to actually meet you guys half way and bring it to the EA office (where tech support appears to come from) near San Mateo.  I even offered to run differing compiles of code that your programmers could come up with, and send any output.  Ergo... Once again proving my flexibility in trying to find a solution, but Westwood support only looking to wash their hands of a _real_ problem.

Since Westwood can not "trust" me with differing compiles of the code, I definitely can not "trust" them with my box.  So this is my last ditch effort at remaining a faithful Westwood customer (as I have been in the past), and It is relying a community of ppl who do not know anything about the Westwood code.  Devinoch... you have been a great help.  I sure hope they pay you & Dan well  :).
: Re: Lockup issues! Post here please
: alley_cat July 26, 2001, 04:28:30 PM
you mean the 1.07?
Well, when I got my voodoo, the most updated version was 1.06, and than 1.07.
Those 2 versions I was able to install without any problem. The 1.07 extracts first files to some directory, than you press on setup.exe, the installer starts and installs all the needed things.
Maybe there was something wrong in the first place with the installer of the 1.05, which maybe only supported English OS, so the future versions of the drivers were fixed. Notice the sizes of the files:
1.05: 10 MB
1.06 and .07: something like 8 MB.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 05:54:30 AM
Alley, if you ask me, the drivers should be able to load, no matter what language you are running.

Anyway, I have just sent you the report for review, look it over and let me know what you think. I covers almost everything done and said here.

Nyar...
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 07:43:30 AM
nyar,

   Here is the easy report you requested from me earlier. Not sure if you still need it.


----EASy System Summary--------------------------------------

     Video Card                    : 3dfx Voodoo3
     Video Driver                  : 3dfx16v3.drv
     Driver Version                : 4.11.01.1222

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98    4.10.1998

----EASy System Output---------------------------------------

     Computer Name                 : tetleys

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.60PGA
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 400 MHz AuthenticAMD AMD K6-III
                                     5 9 1

     RAM                           : 255 MB Total
                                     138 MB Free
     Virtual RAM                   : 600 MB Total
                                     541 MB Free

     Operating System              : Windows 98    4.10.1998


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : c:windowsTEMP
     Size                          : 95 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : 3dfx Voodoo3
     Manufacturer                  : 3dfx Interactive, Inc..
     Video Memory                  : 16 MB

     Main Driver                   : 3dfx16v3.drv
     Version                       : 4.11.01.1222
     Provider                      : 3dfx Interactive, Inc.
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |   *   |   *  
     800 x 600|      |   *   |    *   |   *   |   *  
     1024x 768|      |   *   |    *   |   *   |   *  
     1152x 864|      |   *   |    *   |   *   |   *  
     1280x1024|      |   *   |    *   |   *   |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

     Description                   : InterAct/3dfx SV-262 HammerHead Fx
     Driver                        : IAIJoy.VxD
     Version                       : 4.10.00.1998
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       :

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 5.99 GB
     Free Space                    : 1.91 GB

Drive Letter D
     Volume Name                   : NUMBER6_D
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 2.79 GB
     Free Space                    : 391.76 MB

Drive Letter E
     Volume Name                   : NUMBER6_E
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 9.86 GB
     Free Space                    : 1.42 GB

Drive Letter F
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   : ZIP-100
     Type                          : Floppy
     File System                   : FAT
     Total Space                   : 95.78 MB
     Free Space                    : 45.38 MB

Drive Letter H
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Sylvania F76
     Manufacturer                  : Sylvania
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Network Everywhere Fast Ethernet Adapter(NC100 v2)
     Manufacturer                  : Network Everywhere
     Driver                        : NC100A.sys
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

    Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   :
     Driver                        :
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
blackd.exe
mmtask.tsk
Explorer
rpcss.exe
taskmon.exe
Systray
point32.exe
fmempro.exe
ptctrl.exe
iowatch.exe
imgicon.exe
blackice.exe
emperor battle for dune_ez.exe
ddhelp.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

rem c:windowsCOMMANDMSCDEX.EXE /d:mscd001 /L :D

rem SET PATH=C:;C:PROGRA~1CREATIVESBLIVEDOSDRV

SET AVETRAIN=C:pave

SET BLASTER=A220 I7 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

rem C:   ools_95guest

SET GRIP=C:GRAVISCORESO~1

SET PATH=%PATH%;C:GRAVISCORESO~1;C:JBuild~1javain

SET PATH=C:CYGNUSCYGWIN~1GCC-29~1.2BIN;%PATH%

------------------------------------------------------------

----Config.sys----------------------------------------------

[common]

device=C:windowshimem.sys

device=C:windowsemm386.exe

rem device=C:CdExpertactcd.sys /d:mscd001

rem Device=<path>actcd.sys /D:xxxxxxxx [/P:xxx,yy] [/DMA:nn] [/UDMA:nn] [/V]

rem

rem /P:xxx,yy

rem  xxx specifies the IO port address in hex. xxx=1F0, 170, 1E8, or 168

rem  yy specifies the IRQ number in decimal. yy=14, 15, 10, 11, or 12

shell=C:command.com /e:4096 /p

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION: Every time I try to play an online game with someone I get a "Handshake Error" and get kicked back to the custom game selection or the multiplayer game selection screen in the case of a "quick" game. I have a Cable Modem which is connected directly to my network card and I always shut down my Firewall software (Black Ice Defender) before starting up Emperor. Why can not I play online? My cable modem is an GE Surfboard 3100D. After being kicked out of games I always check my speed at http://www.bandwidthplace.com/speedtest/ with the most demanding settings and my downstream is always around 1200 M per second and my upstream is always around 70 K per second.
X_CONTACT_FIRST_NAME: Eric
X_CONTACT_LAST_NAME: Feliu
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98   , Version 4.10, Build 1998
X_PROCESSOR: AMD K6-III
X_SPEED: 400 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: 3dfx Voodoo3
X_DISPLAY_DRIVER: 4.11.01.1222
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 5 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.11.01.0711
X_MODEM:
X_V_MANUFACTURER: 3dfx Interactive, Inc..
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 07:50:30 AM
nyar,

  Here is all of my directx settings:

------------------
System Information
------------------
Time of this report: 7/26/2001, 19:09:23
       Machine name: tetleys
   Operating System: Microsoft Windows 98 (4.10, Build 1998)  
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS: Award Modular BIOS v4.60PGA
          Processor: AMD-K6(tm) 3D+ Processor,  MMX,  3DNow, ~400MHz
             Memory: 256MB RAM
          Page File: 82MB used, 517MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: Not found
     DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file 3dfx16v3.drv is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
        Sound Tab 1: The file EMU10K1.VXD is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 41984 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
    d3d8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1062400 bytes
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 872960 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
 d3drgbf.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:06:42 58880 bytes
d3drg16f.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:07:56 72192 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 437008 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 107792 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 87312 bytes
  dplayx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 45056 bytes
  dpnsvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 69632 bytes
   dpnet.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 118784 bytes
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110592 bytes
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 122880 bytes
  dpvvox.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 184320 bytes
  dpvacm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes
  dinput.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes
 dinput8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 204800 bytes
  dinput.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 10874 bytes
   dimap.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 307200 bytes
   vjoyd.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 33361 bytes
  joyhid.vxd: 4.88.00.0400 English Final Retail 11/3/2000 14:35:22 13055 bytes
     joy.cpl: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 155648 bytes
   gcdef.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 249856 bytes
  gchand.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 6144 bytes
     pid.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
 hidgame.sys: 4.07.00.0700 English Final Retail 12/8/1999 07:00:02 8880 bytes
  dsound.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1339392 bytes
  dsound.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 48171 bytes
  dswave.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 66560 bytes
  dmusic.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 28672 bytes
  dmband.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 59392 bytes
   dmime.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 30720 bytes
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110080 bytes
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 78336 bytes
   dx7vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 600576 bytes
   dx8vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1069056 bytes
 directx.cpl: 4.07.00.0700 English Final Retail 9/8/1999 16:55:02 112400 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 63488 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 52224 bytes
  dxmasf.dll: 6.04.07.1117 English Final Retail 5/3/2001 16:20:44 957440 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 11/3/2000 14:35:22 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 167936 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 956416 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 11/3/2000 14:35:22 5672 bytes
 strmdll.dll: 4.01.00.3925 English Final Retail 4/20/2001 13:14:22 251904 bytes
  vidx16.dll: 0.00.00.0000 EnglishFinal Retail 11/3/2000 14:35:22 10240 bytes
 iac25_32.ax: 2.00.05.0054 English Final Retail 6/23/2000 14:06:08 192000 bytes
  ir41_32.ax: 4.51.16.0003 English Final Retail 6/22/2000 13:49:24 842240 bytes
 ir41_qc.dll: 4.30.62.0001 English Final Retail 4/10/2001 14:51:08 120320 bytes
ir41_qcx.dll: 4.30.64.0001 English Final Retail 4/10/2001 14:51:08 338432 bytes
 ir50_32.dll: 5.2819.15.0056 English Final Retail 6/23/2000 10:36:48 745984 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 1/23/1998 05:05:26 198144 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 1/23/1998 05:05:26 181760 bytes
   ivfsrc.ax: 5.11.15.0056 English Final Retail 6/22/2000 18:11:56 145408 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 245248 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 116224 bytes
  ksuser.dll: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4096 bytes
  stream.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 42016 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4704 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 6368 bytes
  swenum.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 3584 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4896 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes

---------------
Display Devices
---------------
        Card name: 3dfx Voodoo3
     Manufacturer: 3dfx Interactive, Inc..
        Chip type:
         DAC type:
        Device ID: EnumPCIVEN_121A&DEV_0005&SUBSYS_0057121A&REV_01BUS_00&DEV_08&FUNC_00
   Display Memory: 15.0 MB
     Current Mode: 1024 x 768 (16 bit)(optimal refresh rate)
          Monitor: Sylvania F76
  Monitor Max Res: 1280,1024
      Driver Name: 3dfx16v3.drv
   Driver Version: 4.11.01.1222 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 1/17/2000 17:20:10, 403556 bytes
 Driver Certified: No
  WHQL Date Stamp: n/a
              VDD: *vdd
         Mini VDD: 3dfxv3.vxd
    Mini VDD Date: , 0 bytes
Device Identifier: {D7B71CFA-4345-11CF-6C75-5620A5C2C935}
        Vendor ID: 0x121A
        Device ID: 0x0005
        SubSys ID: 0x0057121A
      Revision ID: 0x0001
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result:
  D3D Test Result:
  AGP Test Result:

-------------
Sound Devices
-------------
      Description: DirectSound (SB Live! Wave Out [BC00])
        Device ID: PCIVEN_1102&DEV_0002&SUBSYS_00201102&REV_05BUS_00&DEV_0A&FUNC_00
  Manufacturer ID: 2
       Product ID: 104
             Type: VXD
      Driver Name: EMU10K1.VXD
   Driver Version: 4.11.01.0711 (English)
Driver Attributes: Final Retail
 Driver Certified: No
    Date and Size: 4/3/2000 01:07:00, 265293 bytes
      Other Files: emu10k1.vxd
  Driver Provider: Creative
   HW Accel Level: Standard
         Registry: OK
Sound Test Result:

-----------
DirectMusic
-----------
 DLS Path: C:WINDOWSsystem32driversgm.dls
  Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
           Creative S/W Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
           A: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
           B: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
           SB Live! MIDI Out [BC00], Hardware (Not Kernel Mode), Output, NoDLS, External
       SB Live! MIDI In [BC00], Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
Music Test Result:

-------------
Input Devices
-------------
      Device Name: InterAct/3dfx SV-262 HammerHead Fx
      Driver Name: IAIJOY.VxD
   Driver Version: 4.10.00.1998 (English)
Driver Attributes: Final Retail
    Date and Size: 2/7/2000 21:00:00, 26661 bytes

Poll w/ Interrupt: Yes
         Registry: OK

-------------
Input Drivers
-------------
  Registry Key: msjstick.drv<0005>
        Active: Yes
      DeviceID: VIRTUAL*CTL7010PCI&VEN_1102&DEV_7002&SUBSYS_00201102&REV_05&BUS_00&DEV_0A&FUNC_01
Matching DevID: MODEMWAVERockwell_HCF_56K_Speakerphone_PCI_Modem
 16-bit Driver: msjstick.drv
 32-bit Driver: serwave.vxd


----------------------------
DirectPlay Service Providers
----------------------------
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Age of Empires II (DX7) - Registry: OK, ExeFile: Empires2.ICD (0.14.14.0914)
Age of Empires II - The Conquerors Expansion (DX7) - Registry: OK, ExeFile: age2_x1.icd (0.07.22.0627)
Earth 2150 (DX7) - Registry: OK, ExeFile: EARTH2150.icd (2.08.07.0000)
baldurs Gate (DX7) - Registry: OK, ExeFile: BGMain.exe (1.00.00.0001)
Duel (DX7) - Registry: OK, ExeFile: duel.exe (4.07.00.0700)
DPSlots (DX7) - Registry: OK, ExeFile: dpslots.exe (4.07.00.0700)
SimpleConnect (DX7) - Registry: OK, ExeFile: simpleconnect.exe (4.07.00.0700)
StagedConnect (DX7) - Registry: OK, ExeFile: stagedconnect.exe (4.07.00.0700)
ChatConnect (DX7) - Registry: OK, ExeFile: chatconnect.exe (4.07.00.0700)
Midtown Madness (DX7) - Registry: OK, ExeFile: midtown.exe (1.00.00.0000)

------------------------------------
Inactive Display Entries in Registry
------------------------------------
 None

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
 Card name: Rockwell HCF Speakerphone Modem Serial Wave Device
    Driver: serwvdrv.drv
 Card name: Rockwell HCF Speakerphone Modem Serial Wave Device
    Driver: serwvdrv.drv

: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 08:56:30 AM
number6, thanks for the files, as always, any help is appreciated  :)

One question, do you experiance any lock up problems ?

Nyar...
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 09:06:30 AM
nyar,

  only when playing online. Every time a game ends online my computer either freezes or reboots. Weird. I use a cable modem and I think Westwood did not optimize the game to work with broadband connections. I do not know for sure what the problem is. As you can see in my directx listing, a few files are dated 1998. Every time you upgrade directx not all files have newer versions that is why I think It is OK to have files that are dated older. The direct 3D specific stuff should always get updated.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 09:11:30 AM
Thanks for the update.

About the directX stuff, I fugured that, but facts were telling something different, till now   :( (although you also suffer freeze, but in a different game mode   :) )

Nyar...

[This message has been edited by Nyarlathotep (edited 07-26-2001).]
: Re: Lockup issues! Post here please
: number6 July 26, 2001, 09:32:30 AM
Nyar,

  I just had a thought that may be helpful. On my system I do not allow Windows to manage the virtual memory. I set a size for a static swap file that always exists. I use the old Unix formula for swap space which is 2 times the physical memory. Since I have 256MB physical RAM I set a 512MB swap file. I did this a while back to improve game performance, since every time windows falls below a certain memory threshold it allocates some hard drive space to virtual memory, this can cause jerkiness when movies are playing in the game. I know that Microsoft advises against users managing virtual memory. This is something that can be safely tested and restored back if it does not appear to help the freeze problem for some people. I am really grasping at this point. I was just thinking what might be different in my configuration than the people having this problem.
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 09:41:30 AM
number6, thanks for the update !
All help is welcome. Though, I have got it managed by windows with ME, but have to admit, when I used win 98, I did not allow Windows to manage it. As you said, It is worth a try !

Concerning RAM, and the e report being correct, look at what I copied below, remember, the game ran fine on this !

RAM : 127 MB Total
0 MB Free
Virtual RAM : 371 MB Total
242 MB Free

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:15:30 AM
dune01, sure I will help, you know me  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 26, 2001, 10:16:30 AM
Oh, one other thing, do skirmish games give you the same problem ?

Nyar...
: Re: Lockup issues! Post here please
: dune01 July 26, 2001, 10:25:30 AM
I have done most of the stuff that I have seen in the forums and on the FAQ.  I have not tried skirmish or on-line.  I have only got 56K where I live.  I have added all of the same information to my open problem ticket w/ WW Tech Support.  Thanks again, Nyar.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 04:09:00 PM
Ok, but try the skirmish mode, see if that works (as for 2 or 3 users now, the lock up appears only to be in campaign mode, but work fine while playing skirmish).

Keep us updated with what tech support says !

Nyar...

[This message has been edited by Nyarlathotep (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 04:52:00 PM
number6, I see you are using voodoo3, but not the latest drivers. What version of the drivers are you using?
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 05:34:00 AM
Well Im back with a lockup problem.  The game freezes on the skirmish and multiplayer player selection screens.  The game worked fine with my Geforce 2, but has this lockup problem with my Geforce 3.  I have adjusted the hardware accleration in device manager, adjusted the refresh rate of the monitor and adapter, reinstalled the game, and reinstalled directx 8.  I still can not fix the problem.

Here is my specs from the EZ program from WW.

---EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce3
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative Ensoniq AudioPCI
     Sound Driver                  : sbpci.vxd
     Driver Version                : 4.06.00.2001

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : Cinder

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v6.00PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 798 MHz AuthenticAMD Athlon
                                     6 2 1

     RAM                           : 255 MB Total
                                     176 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1792 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 632 KB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 16
     Refresh Rate (Primary)        : Adapter Default

Primary display device

     Description                   : NVIDIA GeForce3
     Manufacturer                  : NVIDIA
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |       |        |       |      
     1280x1024|      |       |        |       |      
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative Ensoniq AudioPCI
     Manufacturer                  : Creative

     Main Driver                   : sbpci.vxd
     Version                       : 4.06.00.2001
     Provider                      :

  Description       : Wave Device for Voice Modem
     Manufacturer                  : Creative Labs Inc.

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.2222
     Provider                      :

     Description                   : Creative Ensoniq AudioPCI Legacy Device
     Manufacturer                  : Creative

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Creative Gameport Joystick
     Manufacturer                  : Creative

     Main Driver                   : vjoyd.vxd
     Version                       : 4.08.00.0400
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 12.72 GB
     Free Space                    : 9.25 GB

Drive Letter D
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Super VGA 1024x768 @ 75 Hz
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               :

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          IPX/SPX-compatible Protocol
               Frame type:Auto
               IPX Address:0

          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider

          NetBEUI

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Creative Modem Blaster Flash56 PCI DI5630
     Driver                        : Creative Modem Blaster Flash56 PCI DI5630
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
Systray
point32.exe
wmiexe.exe
ddhelp.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H7 P330 T6

SET SBPCI=C:AUDIOPCI

rem TShoot: @C:PROGRA~1NORTON~1NAVDX.EXE /Startup

rem - By Windows Setup - C:WINDOWSCOMMANDMSCDEX.EXE /D:MSCD001 /M:10

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

[common]

DEVICE=C:CDROMCDTECH.SYS /D:MSCD001 /UDMA2 /V

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION: The game locks up on the player selection screens, for both skirmish and multiplayer.
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR: Athlon
X_SPEED: 798 MHz
X_MMX: No
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA GeForce3
X_DISPLAY_DRIVER: 4.13.01.1241
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 3 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: sbpci.vxd 4.06.00.2001
X_MODEM: Creative Modem Blaster Flash56 PCI DI5630
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 05:47:00 AM
I will continue in this thread Killwithsound:

When you changed video cards, before swapping them, did you set the display adapter in windows - control panel - system - device manager to vga default ?

Nyar...


: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 06:11:00 AM
sure did.  that is standard practice for card changes.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:12:00 AM
okay, just checking...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:28:00 AM
This might get funny... I went to the visiontek website and under the post of "game specific lock ups" it says:

"2) Contact the video game manufacturer for updates or patches to resolve problems. You may also review the web site of the game manufacturer for possible FAQs or troubleshooting tips. These tips are often found in the "tech support" or "support" section of their web site."

correct me if Im wrong...but is not wws statement "check with your videocard manufacturer" ?  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:31:00 AM
Killwithsound, did you try this:

"Run uninstall program for previous video card drivers, then reinstall latest drivers for VisionTek graphic accelerator. You may need to boot into safe mode to uninstall the drivers for the VisionTek card and your old card and then perform a "clean install" with latest drivers posted on our web site."

Nyar...
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 06:31:00 AM
Thanks for your Help Nyar. I am continuing to look into the problem as well.  I will let you know if I come up with anything.

Killwithsound.
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 06:41:00 AM
I am trying that as we speak.  I doubt that it will work though.  I had done a clean install before, but that was with Nvidias reference drivers.  I am downloading Visionteks drivers, but Im pretty sure that they are one and the same set of drivers, but Im giving it a shoot anyway.

: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:43:00 AM
One difference between your driver and mine:

Yours:
Description : NVIDIA GeForce3
Manufacturer : NVIDIA
Video Memory : 64 MB

Main Driver : nvdisp.drv
Version : 4.13.01.1241
Provider : NVIDIA

Mine:

Description : ASUS V8200 Series v12.10a
Manufacturer : (Standard display types)
Video Memory : 64 MB

Main Driver : nvdisp.drv
Version : 4.13.01.1210
Provider : ASUS

Nyar...
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 06:44:00 AM
alley_cat,

  I am using the 1.04 drivers for my voodoo card.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:45:00 AM
does not hurt to try  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:50:00 AM
number6, you are early  :)

Could you post any links where to get them from for Alley ?

Nyar...
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 06:53:00 AM
Killwithsound,

   Just a thought that popped in my head, but have you considered what the power requirements for the Geforce 3 might be? It may be trying to draw more power from your motherboard than the Geforce 2 did and your power supply might not be able to handle it. what is the power rating of your power supply? Is it at least 300W? I know this sounds like a crazy question. If all of your drivers are up to date, that makes me start thinking about the hardware.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:57:00 AM
To support what number6 just said, copied below from Visiontek:

"5) The VisionTek graphic accelerators powered by NVIDIA’s GeForce chip have an appetite for power. VisionTek recommends system with a power supply 250W or higher.

6) Your motherboard must be capable of providing adequate voltage to the AGP card. The AGP 2.0 specification requires 6A at 3.3V for the AGP socket and 2A at 5.0V for the AGP memory. The VisionTek GeForce will consume up to 6A at 3.3V and 2A at 5.0V when running video intensive applications such as 3D games."

Nyar...
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 07:00:00 AM
nyar,

   This site that was posted by Chis from Westwood is a good link:

http://www.gamers-ammo.com/v3.html

It has voodoo3 drivers all the way back to 1.00.

I am downloading a file from there now.

Yes, I am in early today. I want to leave work early, It is Friday.


: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 07:01:00 AM
I just tried the clean install, and no luck.  A strange thing occured though, the display was, (for the first time,) using the resolution that I had selected for the game.  Before with this card and the old one, the display was on a constant 800x600 res.  The game would always play at the resolution that I had selected though.  Anyway I digress.  About the power issue, all my other games work fine with the new card.  Max Payne and Anarchy online, as well as campaign mode for EB4D.  Also I like to add that I have adjusted my desktop res to match the game res, no luck.  And I have made it not match as well.  Still no luck.  

Thanks,
Killwithsound.
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 07:15:00 AM
Well Im going to log off the net for the day, and continue to try and fix this problem.  Let me know if you think of anything.  Thanks for the help.

Killwithsound.
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 07:32:00 AM
Im afraid that the 1.04 drivers are just too old, and may not be compatible with too much other games. Untill the tech support will tell me to do so, I will not. If they will tell me, fine.
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 07:45:00 AM
alley_cat,

  I play a lot of games and these drivers work great. The newer 3dfx drivers caused problems for a lot of my 3D games like homeworld. So I went back to the older drivers and have not had a single problem. The only game that has a problem now for me it "Shogun: Total War". There is a known incompatability with the Voodoo chipset and this game. When it rains in that game the rain droplets are not translucent and appear as black dots. I have tried every Voodoo driver and none of them fix this. Since to my knowledge new drivers are not being made for the voodoo series of cards I will probably be getting a new video card eventually.
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 07:47:00 AM
alley_cat, you have voodoo3, right?
well, I have talked with the "telerom" tech-support once again (they started to recognize my voice already), and i asked them also about the voodoo3 problem on E:b4d.
they got a special patch for it, which solve the problem.
call them: 09-9712606
tell them raymond sent ya =)
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 08:39:00 AM
number6, superstitious as I am, I will only use the 1.04 as a last option, and if the tech support will tell me to. At the moment I started talking to them and hope we can work something out. I also have glsetup that I think that works only with the latest version of the drivers. Thanks anyway.  :)
I called the number you gave me and left a message (since It is Friday today) and hope they will answer me soon.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 11:05:00 AM
Alley, I just called a friend of mine who also has a Voodoo 3, and hes also running a lower driver (I believe It is 1.05). He has no problems with the game what so ever.

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 11:21:00 AM
You know my problem about the 1.05 drivers, and Im not going to even try the 1.04 until no other option is available. could be that the 1.04 also will not support my computer.
number6, can you give me other examples of new 3d games that work for you with these drivers (B&W, Startopia etc..)?
Thanks.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 11:22:00 AM
This whole issue with locking up is getting weird...

"all my other games work fine with the new card. Max Payne and Anarchy online, as well as campaign mode for EB4D"
So, Killwithsound is able to play campaign mode, but not skirmish...Alley and jeromeku are only able to play skirmish and not campaign mode, -x-ray is not able to play skirmish and campaign mode ...ehrr..*has a strange feeling like his head is spinning around*...  :)
In the meantime, we will continue...

Nyar...
: Re: Lockup issues! Post here please
: LivingForADay July 27, 2001, 12:00:00 PM
I have had a post on this board for almost a month now, stating how I can not play the campaign modes of the game.  It is probably quite similiar to everyone else-the screen goes black, then my computer freezes.
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 12:01:00 PM
I took the risk, downloaded the 1.04 drivers (which installed fine due to a diffrent installer), restarted, and I was able to play for about 30 mins without the game freezing thus able to finish an ordos mission I was stuck forever in for known reasons...
The movies keep freezing though. And I do not know what to do about it.  :(
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 12:13:00 PM
Alley, would you say you have seen some improvement with this 1.04 driver ?
If so, try downloading the 1.05 from that site and install it (if it works that is).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 12:15:00 PM
LivingForADay, could you post your dxdiag output ?

Thanks.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 12:19:00 PM
One other thing, go through the suggestions in this thread, go through the FAQ, and make sure you have put the problem also with tech support. Again, I hope people understand why I ask.   :(

Nyar...

[This message has been edited by Nyarlathotep (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 12:23:00 PM
Does any of you have a Gateway comp and running "Gateway GoBack" program ? I know It is a known issue, but worth a try...

Nyar...
: Re: Lockup issues! Post here please
: LivingForADay July 27, 2001, 12:26:00 PM
I already did in my other thread, but here you go.  I do not have a Gateway.  I think the problem is my Vanta video card is not DX8.0 compatible, and I have an SBLive Value.  One of the two... or both!
 Anyways... here it is:
----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA Vanta/Vanta LT
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.12.01.0650

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.06.00.0624

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : FaceTheFall

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.60PGMA
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 502 MHz GenuineIntel Pentium III
                                     6 7 3

     RAM                           : 255 MB Total
                                     121 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1732 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 13 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA Vanta/Vanta LT
     Manufacturer                  : NVIDIA
     Video Memory                  : 32 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.12.01.0650
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |       |        |       |      
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.06.00.0624
     Provider                      : Creative

     Description                   : REALmagic Hollywood Plus
     Manufacturer                  : Sigma Designs, Inc.

     Main Driver                   : RMPNPQ.VXD
     Version     : 4.06.00.0125
     Provider                      : Sigma Designs, Inc.

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : LT

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.2222
     Provider                      : LT

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : FORMAT
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 12.65 GB
     Free Space                    : 5.93 GB

Drive Letter D
     Volume Name                   : MEETPARENTS
     Type                          : CDRom
     File System                   : UDF
     Total Space                   : 7.52 GB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter E
     Volume Name                   : EMPEROR2
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 459.50 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1600x1200

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description        : AOL Dial-Up Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Dial-Up Adapter #2 (VPN Support)
     Manufacturer                  :
     Driver                        : pppmac.vxd
     Provider                      :
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  :
     Driver                        : netpptp.sys
     Provider                      :
     Bound Protocols
          NDISWAN

     Description                   : 32-Bit PCI Fast Ethernet Adapter
     Manufacturer                  : Generic
     Driver                        : rtl8139.sys
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : LT Win Modem
     Driver                        : LT Win Modem
     Provider                      : 10-29-1998

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
Systray
aim.exe
wmiexe.exe
segadialer.exe
tapisrv.exe
rnaapp.exe
iexplore.exe
icq.exe
ddhelp.exe
ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME:
X_SERIAL_KEY:
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR: Pentium III
X_SPEED: 502 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA Vanta/Vanta LT
X_DISPLAY_DRIVER: 4.12.01.0650
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 3 MB
X_AUDIO_CERTIFIED: Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.06.00.0624
X_MODEM: LT Win Modem
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 12:40:00 PM
LivingForADay, thanks for the e report here as well. What I meant was, go to start, click on run and type dxdiag. Save the information to your desktop and post it here.
btw, loads of people have SBLive! soundcards and it works fine (me inculded)

Nyar...
: Re: Lockup issues! Post here please
: LivingForADay July 27, 2001, 12:44:00 PM
Your wish is my command
------------------
System Information
------------------
Time of this report: 7/27/2001, 08:43:03
       Machine name: FaceTheFall
   Operating System: Microsoft Windows 98 (4.10, Build 2222)  A
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS:
          Processor: Intel Pentium III, ~500MHz
             Memory: 256MB RAM
          Page File: 59MB used, 1733MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file nvdisp.drv is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
    d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1062400 bytes
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 437008 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 107792 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 87312 bytes
  dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
  dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 69632 bytes
   dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 118784 bytes
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes
  dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes
  dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
  dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
 dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 204800 bytes
  dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes
   dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 307200 bytes
   vjoyd.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 33361 bytes
  joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes
     joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 155648 bytes
   gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 249856 bytes
  gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes
     pid.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
 hidgame.sys: 4.07.00.0700 English Final Retail 11/27/1999 07:00:00 8880 bytes
  dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes
  dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes
  dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes
  dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
   dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110080 bytes
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes
   dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes
   dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 52224 bytes
  dxmasf.dll: 6.01.05.0130 English Final Retail 4/23/1999 22:22:00 438272 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167936 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 956416 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 11/7/2000 15:16:46 5672 bytes
 strmdll.dll: 4.01.00.3856 English Final Retail 12/17/1999 00:30:46 252736 bytes
  vidx16.dll: 0.00.00.0000 English Final Retail 11/7/2000 15:16:46 10240 bytes
 iac25_32.ax: 2.00.05.0052 English Final Retail 5/8/1998 02:56:06 199680 bytes
  ir41_32.ax: 4.41.16.0002 English Final Retail 2/26/1998 03:24:22 848384 bytes
 ir41_qc.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 135168 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 352256 bytes
 ir50_32.dll: 5.1538.15.0044 English Final Retail 8/8/1998 06:39:32 739328 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes
   ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 245248 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  ksuser.dll: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 41920 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 6368 bytes
  swenum.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:38 13824 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:16 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:16 50688 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:21:26 366080 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:24 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:40 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 7424 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13664 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:22:20 465920 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:20 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:52 29696 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:52 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:50 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:48 38400 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:56 82432 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 45568 bytes
    msdv.sys: 4.10.2226.0400 English Final Retail 10/21/2000 02:26:06 55936 bytes

---------------
Display Devices
---------------
        Card name: NVIDIA Vanta/Vanta LT
     Manufacturer: NVIDIA
        Chip type:
         DAC type:
        Device ID: EnumPCIVEN_10DE&DEV_002C&SUBSYS_00000000&REV_15

































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































g and reinstalling the above.  That failing, go to WW online site and read the ENTIRE faq.  Still to no avail, email tech support.  While wating on tech support, post the problem in this thread but understand that this is user-to-user help ONLY.
: Re: Lockup issues! Post here please
: dune01 July 27, 2001, 01:22:00 PM
Odysseus, do not know if your post was for me or not, but I have done everything that you said.  So I am waiting on WW tech support and any help that anybody in here can give.
: Re: Lockup issues! Post here please
: Odysseus July 27, 2001, 01:24:00 PM
sorry about the timing, was not towards you. was just trying, for my own clarity, to get a general outline for the steps of troubleshooting.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 01:29:00 PM
For the GeForce users...

I have noticed that all of you have upgarded their nvdisp.drv diver to the latest version available. Myself am using a lower driver and as NVIDIA does not seem to distinguish between ME and 98 I would suggest to try two things:

1) Get the latest CERTIFIED driver for v12.41
Available here: http://www.nvidia.com/view.asp?PAGE=windows9x
(look at the left, there are 2 driver options, one microsoft certified and the other aint).

or....

2) get the older driver Im using, which is:
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1210

I do not know if it matters, but who knows..

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 01:30:00 PM
Thanks Dune01, I hope skirmish works, cause that would make things more similair...  :D

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 01:34:00 PM
Nyar, here is the reason why the date of the directx files doesnt matter (that of course if the files are at the same version):
I just played a full mission without the game freezing with the 1.04 version. So the problem was not caused by Directx itself (or the date of It is files). I would have installed the 1.05 if I could, but I can not so Im going to stick to the 1.04 at the moemnt. Number6, thank you so much!!  :(
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 01:37:00 PM
wait here for a moment.....*takes a deep breath*...you are able to play campaign mode now ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 01:42:00 PM
As note for the GeForce users..
I have checked the drivers for my Asus GeForce 3 and they do NOT have the new NVIDIA driver on their site, while for example Visiontek does. Does Asus know something we do not  (yet) ?

*thinking about all the voodoo stuff*...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 01:47:00 PM
btw Alley, about the DirectX issue... I do not know if a driver for a graphics card is also isntalling directx stuff. I would say not, but not sure. Fact still remains, that everyone with files older then 2000, still experiences problems in one way or another...

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 02:10:00 PM
It just a coincidence. If you would check you will see that all of those who only have files that are from 2000 and older are ME users (could also be 2000 users but Im not sure). if you will really check all the users who the game work for, and use Windows98, you will see that they too have files older than 2000.
And btw, enjoy your weekend!  8)
number6, have you ever tried using the 1.05 version? Were you able to install it? What OS language do you use? Was 1.05 also able to run Emperor fine? Was it also full of problems as 1.07?
Thanks.
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:20:00 PM
Alley, for the freezing movies try the know options behind the shortcut again:

* you can add "+w" (without the quotes) to the Target line in the games shortcut.  This will force the game to preload each movie into memory before playing.

* If you have a Voodoo card, you may experience display problems due to texture compression. To disable the texture compression, you will need to add "-C" (without the quotes) to the Target line in the games shortcut.

* If you are running two video cards, the game may choose the video card you do not wish to use.  You can force it to use your alternate card by adding "-ALTVID" (without the quotes) to the Target line in the games shortcut.

* Also try the +v option. Still not sure what is does, but it helped out some before..

Another thing you could try, is to reduce the cdrom cache option earlier in this thread...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:23:00 PM
btw, number6 is using english version of windows:

Operating System: Microsoft Windows 98 (4.10, Build 1998)
Language: English (Regional Setting: English)

 :)

Nyar...
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 02:24:00 PM
Nyar,

    You are doing a very thorough job, excellent work.

alley_cat,
   I am glad that the 1.04 drivers are working for you as well. Like I said I have tried them all and this is the only set that I am truly happy with. Other 3D games that I have played with this set of drivers are:

  Deus Ex
  Shogun: Total War
  Homeworld
  Homeworld: Cataclysm
  Mech Warrier 4 (demo)
  Rollcage (demo)
  Ground Control (demo)
  Crimson Skies (demo)
  Earth 2150
  Midtown Madness
  quake II
  GLQuake
  Star Wars: The Phantom Menace
 
I am sure there are lots of others, just can not think of all of them. I am not sure what could be causing the movies to freeze.  :(

 
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:44:00 PM
Another thing Alley:

As your system seems to be very similair to that of number6 his system, lowering the cd cache size might help:

Number6 systems cd specs:

----CDRom Info----------------------------------------------

Cache size : 1238 KB


Yours:

----CDRom Info----------------------------------------------
Cache size : 3840 KB


Who knows, it might work now...

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 02:45:00 PM
I, I just do not... do not know how... *sob*.. how the hell... how the hell it did...it did this fine this time and not on the other...other attempts *sob*...but ...but... but it worked!!!!!!! IT WORKED!!! THE MOVIES WORK!!! I tried running the 3 movies of the houses briefing about 10 times and it worked!!!!!! AAAAAHHHHHHHH!!!!!  :)
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:48:00 PM
What did the trick ?
And why it works now, probably due to the new driver you have installed  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:49:00 PM
btw.. note to all users

Try the game first, BEFORE you upgrade drivers....

Nyar...
: Re: Lockup issues! Post here please
: LivingForADay July 27, 2001, 02:52:00 PM
I TRIED to update my SB, but apprently the files were corrupted, and since I have a 56k, I didn;t feel like downloading for 2 more hours
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 02:58:00 PM
LivingForADay, fine, but Im trying to minimize all differences in systems and drivers, so getting those drivers is a must. I have verified on a win98 system, where EBFD worked, that emu10k1 4.11.01.0711 is the right driver.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 03:03:00 PM
Alley, stop watching those movies, get back and tell us what solved it *lol*  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 03:21:00 PM
btw, just to confirm, did you upgrade the VIA chipset ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 03:23:00 PM
Gone for now, but will be back somewhere in the weekend, surely on Monday !!

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 04:04:30 PM
It seems that the +w did the job. But it did not help me in the other times I tried using it
(even when typing it with a small 'w'), but now it suddenly helps! Maybe it also helpse now because of the new drivers
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 04:29:30 PM
Nyar, I have tested a few things today.
well, about the DirectX "old" files- It is because we're using Windows98 and you use windows ME.
I have also tried to disable one of my RAM chips, but it did not work as well. I have searched for programs, which I have installed lately and may cause the problem but nothing helped.
that is the summerize of today.
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 04:34:30 PM
one more thing Nyar, my RAM chips runs on 133Mhz, is that good? should i decrease it to 100Mhz? and if so, how do i do that?
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 04:34:30 PM
Identity, I see you have AMD and VIA. Did you try updating the VIA drivers?
: Re: Lockup issues! Post here please
: alley_cat July 27, 2001, 04:37:30 PM
-X-ray, almost all of todays SDRAM run on 133 MHZ, so there is no need for you to turn it down to 100. The problem lies somewhere else...
: Re: Lockup issues! Post here please
: Identity July 27, 2001, 04:52:30 PM
I have updated VIA drivers but have yet to up to audio drivers
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 05:12:30 AM
Iden... we seem to have the same Viedo card driver, but your driver is certified and mine isn`t.
where did u get this driver?
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 05:15:30 AM
Nyar, this is your sound card info:
Sound Card : Creative SB Live!
Sound Driver : emu10k1.vxd
Driver Version : 4.12.01.0801
and this is mine:
Sound Card: Creative SB Live! Value
Sound Driver: emu10k1.vxd
Driver Version: 4.11.01.0711
do you see the difference on the version? do u believe It is because of our different operating systems? I will move to windows ME if i will not find any other solution.
: Re: Lockup issues! Post here please
: Identity July 27, 2001, 05:57:30 AM
X-Ray I got the driver of the nvidia site. Go to download drivers on the top bar, windows95/98/ME and on the left hand side there are two files, one certified and one not. Or just copy and paste this link:
http://www.nvidia.com/docs/lo/532/SUPP/12.41-W9X.exe
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:11:30 AM
Guys, with the NVIDIA drivers, look at my posts above !

The SBLive! drivers are OS dependend, so I would not compare them to mine, but for NVIDIA, they do not distinguish between Windows 98 or Windows ME.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:13:30 AM
Oh and -x-ray, Identity is using windows ME and guess what..hes having files from 1999 or older..

The fact still stands  :D

Nyar...
: Re: Lockup issues! Post here please
: Identity July 27, 2001, 06:26:30 AM
where can you get older nvidia drivers and do i have more direct x components than others?
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:27:30 AM
-x-Ray, Identity,

I have been checking things and I would go for the older driver:

Video Driver : nvdisp.drv
Driver Version : 4.13.01.1210

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 06:50:30 AM
No, you do not have more components (that is with a quick look though  :) ).

As for the driver, trying to find it. What driver version did you have when you bought the card ? And did you upgrade it just for EBFD ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 07:00:30 AM
Killwithsound, when installing the new driver, did you have any virus progs running in the background ? look at the post from Nvidia below:

"Do not run virus protection software in the background while installing the drivers. This prevents the driver from configuring itself properly."

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 07:04:30 AM
-x-ray, Identity, from what manufacturer are your cards ?

Try searching their sites.

Nyar...



[This message has been edited by Nyarlathotep (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 07:10:30 AM
Killwithsound, LivingForADay, the same goes for you 2 !

Nyar...

[This message has been edited by Nyarlathotep (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: Identity July 27, 2001, 07:20:30 AM
To be quite honest i havent a clue who manufactures my card.

I was analysing Direct X components and found something that i find quite interesting.

Look at the file strmdll.dll in both my and X-rays Direct X components. You will notice that X-Rays is labeled as 1999 whereas mine is 2000 but at a closer look the version numbers are the same.

Nyar, number 6 and alley cat are all using the same version of this file though.

BTW may I have a list of who is game does and doesnt lock up?


[This message has been edited by Identity (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 07:22:30 AM
Identity, try to find out where you bought the comp !

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 27, 2001, 07:28:30 AM
btw, I have no clue what the file does, but noticed jeromekus, LivingForADay directx output gives the same as yours and -x-rays. And for them the game does not work either...

Nyar...

[This message has been edited by Nyarlathotep (edited 07-27-2001).]
: Re: Lockup issues! Post here please
: -X-ray July 27, 2001, 08:24:30 AM
Nyar, step by step, you want me to get this driver:
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1210
?
iden... I have downloaded the certified file, but It is still saying the i got the uncertified driver. this is odd.
: Re: Lockup issues! Post here please
: jeromeku July 27, 2001, 08:48:30 AM
I asked this before, but I think it got lost in one of the many threads.

Where have ppl installed directx from? In other words... was it 8.0 or 8.0a from Microsoft or did you install off the Westwood CDs?

Im reaching here, but Im trying to find some commonality.
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 09:28:30 AM
Hello Im back,
I just read through this post and too answer Nyars question.  Yes I read the faq and have been playing E-mail tag with tech support.  I do not have virus protection running on my system.  The only programs running on my system at start up is explorer and systry.  

Westwood tech told me to make sure my video card is not sharring an IRQ, I believe they are refering to interupt request.  Anyway my card is using IRQ 11, and so is my modem.  No conflicts are detected in device manager.  Now here is the tricky part, Windows will not let me adjust the resources for my modem or video card.  What must I do to change the IRQ.  Should I remove the modem and reinstall it, but would not windows give it the same IRQ?  I hope you guys know how to go about doing this.

Thanks again,
Killwithsound.
: Re: Lockup issues! Post here please
: jeromeku July 27, 2001, 10:31:30 AM
IKillWith,
    You probably need to adjust it in your BIOS.  Somewhere there should be settings for adjusting Plug and Play settings.

Refer to the documentation (every bios is different).
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 10:31:30 AM
Killwithsound,

   Sometimes you can change the IRQ allocated by a device by actually physically moving one of the peripheral cards to another PCI slot in the motherboard. Since your video card is AGP, try moving the modem to another slot. Some older hardware actually use jumpers on the card to set IRQs and this should be in the documentation for the hardware.  
: Re: Lockup issues! Post here please
: Killwithsound July 27, 2001, 12:36:30 PM
Ok, I did what WW tech support suggested, and made it so the video card is the only device using IRQ 11.  Still no luck.  Im at a loss here.  Thanks guys for telling me how to change IRQs though.  If you have any other ideas please let me know.

Thanks,
Killwithsound.
: Re: Lockup issues! Post here please
: number6 July 27, 2001, 01:40:30 PM
Killwithsound,

   I do not think your problem lies with the IRQs. If windows does not flag shared IRQs as a problem, then the device should work. Sometimes certain devices want to be a specific IRQ, do not ask me why. Anyway, does your manual for your video card say anything about preferred IRQs? If it does you should do your best to set it to the preferred setting. Otherwise, inform tech support that you tried their suggestion and the results are the same. Are any of your devices flagged (Usually an exclamation point) as a problem under start->settings->control panel ->System-> Device Manager tab?
If not it does not sound like a resource/IRQ problem.
: Re: Lockup issues! Post here please
: jeromeku July 27, 2001, 02:51:30 PM
Ok so I tried something else today to help
prove (or not) the directx 8.0 theory.

I went ahead and installed DirectX from the Westwood CD.  It asked if I wanted to "reinstall."  So I let it, and it finished without problem.  I rebooted and fired up dxdiag.  File times were now 1999 and up (mostly 2000), but this appears to be the modification time.  I try the AGP texturing test and it fails (unfortunately I did not save it...doh!).

Anyway the game locks with this version for me as well.  Since I did not like the idea of the AGP texturing test failing, I reinstalled 8.0a from Microsoft' site.  All file stamps seemed to remain newer, and AGP Texturing test worked again.  Still the game locked up on me in the first mission after this reinstall as well.

So it may not be related to a specific version of DirectX.  

------------DirectX files ------------------
ddraw.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 256000 bytes
ddrawex.dll: 5.00.2134.0001 English Final Retail 12/7/1999 12:00:00 24336 bytes
dxapi.sys: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 10064 bytes
d3d8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1036288 bytes
d3dx8d.dll: 5.01.2258.0400 English Final Debug 10/21/2000 01:20:18 504320 bytes
d3dref8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 181760 bytes
d3dim.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 446224 bytes
d3dim700.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 785408 bytes
d3dref.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
d3dramp.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 591120 bytes
d3drm.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 364816 bytes
d3dxof.dll: 5.00.2135.0001 English Final Retail 12/15/1999 00:00:00 49424 bytes
d3dpmesh.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 37648 bytes
dplayx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 231936 bytes
dpmodemx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 21504 bytes
dpwsockx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 65536 bytes
dplaysvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpnsvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 60928 bytes
dpnet.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 225792 bytes
dpnlobby.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 89600 bytes
dpnwsock.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 111616 bytes
dpnaddr.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dpnmodem.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 98816 bytes
dpvoice.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 271872 bytes
dpvsetup.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
dpvvox.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 175616 bytes
dpvacm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dinput.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 143872 bytes
dinput8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 162816 bytes
dimap.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
diactfrm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 306176 bytes
joy.cpl: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 76288 bytes
gcdef.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
pid.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 29184 bytes
gameenum.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:35:58 9552 bytes
dsound.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 330752 bytes
dsound3d.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1294336 bytes
dswave.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 15872 bytes
dsdmo.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
dmusic.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 93696 bytes
dmband.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 26112 bytes
dmcompos.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59904 bytes
dmime.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 169472 bytes
dmloader.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 31232 bytes
dmstyle.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
dmsynth.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 130560 bytes
dmscript.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 78848 bytes
dx7vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 601088 bytes
dx8vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
directx.cpl: 4.08.00.0400 English Final Retail 10/21/2000 02:40:12 90112 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 62976 bytes
devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 50688 bytes
dxmasf.dll: 6.04.09.1110 English Final Retail 12/6/2000 17:20:18 524912 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167424 bytes
qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 346624 bytes
quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 961024 bytes
strmdll.dll: 4.01.00.3917 English Final Retail 12/7/1999 12:00:00 242960 bytes
iac25_32.ax: 2.00.05.0053 English Final Retail 12/7/1999 12:00:00 199680 bytes
ir41_32.ax: 4.51.16.0003 English Final Retail 12/7/1999 12:00:00 848384 bytes
ir41_qc.dll: 4.30.62.0002 English Final Retail 12/7/1999 12:00:00 120320 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 12/7/1999 12:00:00 338432 bytes
ir50_32.dll: 5.2562.15.0055 English Final Retail 12/7/1999 12:00:00 755200 bytes
ir50_qc.dll: 5.00.63.0048 English Final Retail 12/7/1999 12:00:00 200192 bytes
ir50_qcx.dll: 5.00.64.0048 English Final Retail 12/7/1999 12:00:00 183808 bytes
ivfsrc.ax: 5.10.02.0051 English Final Retail 12/7/1999 12:00:00 154624 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 244224 bytes
ks.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 121344 bytes
ksproxy.ax: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116736 bytes
ksuser.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
stream.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 41792 bytes
mspclock.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
mspqm.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:36:32 4816 bytes
mskssrv.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 6400 bytes
swenum.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
mstee.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:16 14336 bytes
bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 4992 bytes
msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:56 51200 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:04 365568 bytes
psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:58 35840 bytes
ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:18 14336 bytes
ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 7360 bytes
mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 13920 bytes
mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:52 464384 bytes
slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 15264 bytes
vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 30208 bytes
msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:28 14336 bytes
kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 52736 bytes
ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 37888 bytes
kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 82944 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:20 45568 bytes
msdv.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:06 55968 bytes
--------------------------------
: Re: Lockup issues! Post here please
: jeromeku July 27, 2001, 03:26:30 PM
I was not as thorough as I had thought in my last experiment.  Through the whole little DirectX experimentation in my last message I forgot to set the CPU Affinity.  So I went ahead and tried... guess what...  I crash to desktop now instead of locking.  This happens in all modes.  so now I have an install that appears to not work at all  :(.

My journey appears to be a tiresome one :/.  I may have to do the inevitable.... reinstallation of Windows. *ick*.
: Re: Lockup issues! Post here please
: jeromeku July 28, 2001, 04:21:00 PM
I just completed the 1st mission without a lockup.  When I was having the Crash to Desktop settings I had tweaked my bios to have an AGP Aperature of 64meg.  Anyway I backed it down to 8meg after seeing a post from June about backing it down to 4meg.  8meg Aperature did not get me very far in windows, so I went back to 32meg.  Windows loaded proper video settings at that setting.  So again rebooted... backed it down to 16meg.  This did the trick.

Of course I can not tell if the DirectX installs I did helped my situation at all.

oh well... Im happy it appears to be working now. Who knows this may be another premature msg, but it is a breakthrough for me. Thanks for all your help on this thread.  I will be checking back frequently to help others as well.  As I now have lots of EBF4D debugging experience  :).
: Re: Lockup issues! Post here please
: admin July 28, 2001, 04:30:00 PM
With my crash-to-desktop I could usually play the first few missions without crashing or little crashing. Once I hit about the 8th mission or so the game was basically unplayable because it crashed in less then 5 minutes.
: Re: Lockup issues! Post here please
: mongonel July 28, 2001, 05:09:00 AM
How in the world can you right all that? Do you people have lives?
: Re: Lockup issues! Post here please
: alley_cat July 28, 2001, 05:42:00 AM
This is nice. First I got it to work, and now jeromeku  ;)
Anyway, I always use Directx from the microsoft site, since it is always the most updated. And Im going to say it again: It does not matter what version the directx files are, as long as their VERSION is identical.
About the IRQ, some motherboards (as mine) who have many onboard things, such as a video card, sound card, my old modem, use the same IRQ for all of these, so when I check, I see they all use the same IRQ. But it means nothing. IRQ stopped being a bad sign if 2 devices are using the same IRQ...
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 06:40:00 AM
alley_cat, you solved your problem?!?! how? tell me? should i d/l directX from microsoft website?
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 07:18:00 AM
Nyar, how will i find this older driver?
Nvidia has in their site only the newest driver (12.41)
: Re: Lockup issues! Post here please
: Identity July 28, 2001, 07:52:00 AM
Can I just mention that if you are using ME I would reccomend creating a system restore point before playing with drivers. I just tried to install a new audio driver and for some reason it locked up during installation. If it wasnt for system restore my sound would no longer work!
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 08:28:00 AM
-x-ray, as mentioned, try to find out who manufacutered your card. Once you know, search theur site ! I know Visiontek has older drivers on their site. As far as I can tell, Nvidia does not  have an archive on their site.

And -X-ray, Alley solved it by getting driver 1.04 for his videocard and put +w behind the shortcut  :)

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 08:31:00 AM
mongonel, no we do not for 2 reasons:

1) game does not work
2) indeed spending to much time here trying to get probs fixed.  :D

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 28, 2001, 08:43:00 AM
It started working because I used the voodoo driver number6 used.
: Re: Lockup issues! Post here please
: alley_cat July 28, 2001, 08:44:00 AM
But Im still going to let Westwood review my problem cause I would much prefer to play the game with the 1.07 driver.
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 08:46:00 AM
Nyar, few questions.
1) how do i find my card manufacture?  :)
2) i went to visionteks site, they have there detonator 1,2,3. i got detonator3 with the newest drivers. so, maybe I will try to install #1/#2 which have an older driver versions.
3) what do u mean added +w to his shortcut? where do i add +w and how?
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 08:50:00 AM
-X-ray, the store where you bought your comp should be able to tell you what card you have. NOTE!: do not download any visiontek drivers, unless It is the manufacuterer of your card !


And with shortcut, I meant the icon on your desktop where you double click to start the game  :D

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 28, 2001, 08:50:00 AM
1) do not start the game through the CD auto play
2) go to the shortcut of the game, right click on it and select properties. Go to "shortcut", and edit the "destination" field so it would look like this:
C:Emperor_directoryEMPEROR.EXE +w
Now, try to open the game ONLY from this shortcut.

[This message has been edited by alley_cat (edited 07-28-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 08:56:00 AM
To make things easy, Here is a list of comp, and card manufacturers which make use of GeForce:

PC Manufacturers:

Compaq:
http://www.compaq.com/support/index.shtml  
Dell:
http://support.dell.com/us/en/index.asp  
Fujitsu-Siemens:
http://www.fujitsu-siemens.com/rl/servicesupport/index.html
Gateway:
http://www.gateway.com/support/index.shtml  
HP (Hewlett-Packard):
http://welcome.hp.com/country/us/eng/support.htm
Micron:
http://www.micronpc.com/support/index.html  
NEC:
http://www.necus.com/support/  
Packard Bell:
http://www.packardbell.com/  
 

Add-In Card Manufacturers:
 
3D Power:
http://www.3dpower.com  

AOpen:
http://www.aopen.com/tech/  
ASUS:
http://www.asus.com.tw/company/support.html  
CardExpert/Gainward:
http://www.gainward.com/  
Creative:
http://www.creative.com/support/  
ELSA:
http://www.elsa.com/international/us/service.htm  
eVGA:
http://www.evga.com/support/
Gigabyte:
http://www.gigabyte.com.tw/support/support.htm  
Jaton:
http://www.jaton.com/support/index.htm  
Leadtek:
http://www.leadtek.com/support.htm  
MSI:
http://www.msicomputer.com/support/support.htm  
Pine Technology:
http://www.pineusa.com  
Prolink:
http://www.prolink-usa.com/english/faq.html  
VisionTek:
http://www.visiontek.com/support/index.htm  

Nyar...

[This message has been edited by Nyarlathotep (edited 07-28-2001).]
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 09:04:00 AM
oh, then the store is plonter from israel.
I will give them a call tomorrow.
and meanwhile I will try the +w trick.
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 09:05:00 AM
Ok, hope it works.

Nyar...
: Re: Lockup issues! Post here please
: dune01 July 28, 2001, 09:50:00 AM
I may have missed it in another post, but is there a list somewhere of all the command line parameters that can be run with E:BFD (i.e. +x, +c)?  Nyar, I will have an update on my situation with my machine locking up soon.
: Re: Lockup issues! Post here please
: Duke_Leeeto July 28, 2001, 09:51:00 AM
Here is my Easy_EA report:


----EASy System Summary--------------------------------------

     Video Card                    : Rage Fury Pro/Xpert 2000 Pro  
     Video Driver                  : ATI2DRAA.DRV
     Driver Version                : 4.13.01.7140

     Sound Card                    : CMI8338/C3DX PCI Audio Device
     Sound Driver                  : cm8338.vxd
     Driver Version                : 4.06.00.1056

     DirectX                       : DirectX 8
     Operating System                Windows 98    4.10.1998

----EASy System Output---------------------------------------

     Computer Name                 : Y6C5C8

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 535 MHz GenuineIntel Celeron
                                     6 6 5

     RAM                           : 255 MB Total
                                     180 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1766 MB Free

     Operating System              : Windows 98    4.10.1998


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 68 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 32
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : Rage Fury Pro/Xpert 2000 Pro  
     Manufacturer                  : ATI Tech. - Enhanced
     Video Memory                  : 32 MB

     Main Driver                   : ATI2DRAA.DRV
     Version                       : 4.13.01.7140
     Provider                      : ATI Tech. - Enhanced
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |   *   |    *   |       |   *  

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : ATI Multimedia Video Driver
     Manufacturer                  : ATI Technologies Inc.

     Main Driver                   : atippcap.vxd
     Version                       : 4.10.01.8114
     Provider                      :

     Description                   : CMI8338/C3DX PCI Audio Device
     Manufacturer                  : C-MEDIA

     Main Driver                   : cm8338.vxd
     Version                       : 4.06.00.1056
     Provider                      :

     Description                   : ATI WDM Rage Theater Video
Manufacturer                  : ATI

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Specialized MVD WDM VBI Codec
     Manufacturer                  : ATI

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : Zoltrix, Inc

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.1998
     Provider                      :

     Description                   : CMI8338/C3DX PCI Audio Legacy Device
     Manufacturer                  : C-MEDIA

     Main Driver                   : cm8338.vxd
     Version                       : 4.06.00.1056
     Provider                      :

     Description                   : CMI8338/C3DX PCI Audio Joystick Device
     Manufacturer                  : C-MEDIA

     Main Driver                   : vjoyd.vxd
     Version                       : 4.08.00.0400
     Provider                      :

     Description                   : DOS Mode MPU-401 Emulator
     Manufacturer                  : C-MEDIA

     Main Driver                   : cmswmpu.vxd
     Version                       : 4.05.00.1019
     Provider                      :

     Description                   : Microsoft SideWinder game pad
     Driver                        : MSGAME.VXD
     Version                       : 2.01.00.0163
     Attached                      : Yes

     Description                   : Microsoft SideWinder game pad
     Driver                        : MSGAME.VXD
     Version                       : 2.01.00.0163
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 6.02 GB
     Free Space                    : 3.81 GB

Drive Letter D
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 7.83 GB
     Free Space                    : 3.49 GB

Drive Letter E
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System: CDFS
     Total Space                   : 639.69 MB
     Free Space: 0.00 KB
     Sec/MB                  : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1600,1280

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : EZ Connect USB/Ethernet Converter
     Manufacturer                  : SMC
     Driver                        : SMCUSB.sys
     Provider                      : SMC
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : Standard Serial Mouse
     Type                          : Serial


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Zoltrix Int Sp Phone K56Flex (FMVSP56i)
     Driver                        : Zoltrix Int Sp Phone K56Flex (FMVSP56i)
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
Systray
ddhelp.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

C:WINDOWSSYSTEMsetaudio /S

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION: Freezes
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98   , Version 4.10, Build 1998
X_PROCESSOR: Celeron
X_SPEED: 535 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: Rage Fury Pro/Xpert 2000 Pro  
X_DISPLAY_DRIVER: 4.13.01.7140
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 7 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: cm8338.vxd 4.06.00.1056
X_MODEM: Zoltrix Int Sp Phone K56Flex (FMVSP56i)
X_V_MANUFACTURER: ATI Tech. - Enhanced
X_A_MANUFACTURER: C-MEDIA
X_CASE_END

Just out of curiosity, what does the +w actually do? I added that to my target on a shortcut and what a surprise! For the first time ever, I was able to run this game on the newest of the new driver without the title screen freezing! I never thought this was my problem, as my movies do not freeze, and It is supposed to help that, but it seems it helps title screen freeze ups too! WW, is there any relation beteewn the title screen and movies? Is the title screen some sort of movie application? I know they will not awnser, but I wanna know! Hopefully the game will not freeze in game for me anymore, I will have to test it. I will get back to you guys soon. . .
: Re: Lockup issues! Post here please
: Duke_Leeeto July 28, 2001, 10:02:00 AM
Forget what I just said! **** THIS GAME! I just got lucky! I tried it again with the +w and the title screen froze. Seems like it was a one time wonder! Of course this would not of solved my problem, that would just be too easy as my problem is unsolvable!
: Re: Lockup issues! Post here please
: dune01 July 28, 2001, 11:22:00 AM
Hey guys (Nyar, in particular) refer to http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007147-3.html, so I do not repost all of that.  Good news, bad news.  I upgraded my drivers and I can play without any lockups during both Single Player and skirmish modes.  The only problem is that it still crashes to the desktop every time I try to load either saved game, when I am getting ready to destroy the Harkonnen city after getting the pep talk movie from the Duke.  Also, I am playing it right now without the -c parameter.  I tried loading those saved levels with and without the -c.  Same results.  Any suggestions on that?  WW has given me a couple of things to try and they have not worked.  I have not heard back from them since Friday morning.
: Re: Lockup issues! Post here please
: sanjn July 28, 2001, 01:00:00 PM
Mind if i throw my hat into the ring?

I have been through the whole e-mail support routine with ea and been on the phone to them when I have had the chance.

I have managed to get one of them to swear blind that the game does not work on a GeForce3 (I have a Hercules 3D Prophet III) and i was just going to wait for a patch that fixed it but now I see that there are times when it works fine. This is really annoying me now. Anyway - Im going to try that older driver business, and look into the motherboard power supply issue. Like everyone else has said it seems to work fine on all other games, and when i ripped the GeForce out and stuffed my old Voodoo3 in it worked. It was at about this point that the people at westwood gave up on it.

Unlike most other people my system does not lock up, hang or freeze - it just vanishes.  One minute fine and the next you are staring at you are desktop background image and feeling slightly miffed. After this has happened about seventeen times you begin to bleed out of you are ears.

It crashes during missions (campaign or scenario) at the first point that the game tries to scroll the map across the screen, which for most missions is the first few seconds.

EA support wrote:
" Unfortunately the Geforce 3 was not tested with Emperor: Battle for Dune and
it does seem to be your main reason for why the game is crashing.  I have
notified our test department and westwood and they will investigate further
for us.

I hope this helps and thank you for your continued patience

Regards

Liam
uk-support"

Im not holding out much hope for hearing from them in the near future.
Suffice it to say I have been through the whole 'adjust this slider and close down that file and do not sit with you are back to the door and wear you are lucky pants' business with ea.

Right - Im off driver hunting. Wish me luck.

sanj

EAsy_EA.txt follows:
Please note the complete faliure of EAsy_EA to detect my sound card correctly. Im using a SB Pci 128 with the lastest driver.

----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce3
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Modular Technology Galaxy TV Tuner (Audio)
     Sound Driver                  : BtPciAud.vxd
     Driver Version                : 4.00.00.0950

     DirectX                       : DirectX 8
     Operating System                Windows 98   4.10.1998

----EASy System Output---------------------------------------

     Computer Name                 : SANJ

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 402 MHz AuthenticAMD AMD K6-III
                                     5 9 1

     RAM                           : 287 MB Total
                                     161 MB Free
     Virtual RAM                   : 829 MB Total
                                     829 MB Free

     Operating System              : Windows 98   4.10.1998


     Default Browser               : Internet Explorer
     Version                       : 5.50.4134.600

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 9 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1280x1024 32
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce3
     Manufacturer                  : NVIDIA
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Modular Technology Galaxy TV Tuner (Video)
     Manufacturer                  : Modular Technology

     Main Driver                   : BtPciVid.vxd
     Version                       : 4.00.00.0950
     Provider                      :

     Description                   : Modular Technology Galaxy TV Tuner (Audio)
     Manufacturer                  : Modular Technology

     Main Driver                   : BtPciAud.vxd
     Version                       : 4.00.00.0950
     Provider                      :

     Description                   : Creative Sound Blaster PCI128
     Manufacturer                  : Creative

     Main Driver                   : ctpci9x.vxd
     Version                       : 4.12.01.2011
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : U.S. Robotics, Inc.

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.1998
     Provider                      :

     Description                   : Creative Sound Blaster PCI128 Legacy Device
     Manufacturer                  : Creative

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Creative Gameport Joystick
     Manufacturer                  : Creative

     Main Driver                   : vjoyd.vxd
     Version                       : 4.08.00.0400
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : 3Com Corp.

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.1998
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                      : 4.03.00.1096

DirectInput Info
     Version            : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : IBM
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 4.24 GB
     Free Space                    : 829.66 MB

Drive Letter D
     Volume Name                   : QUANTUM
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 8.53 GB
     Free Space                    : 4.47 GB

Drive Letter E
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter F
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : SONY CPD-100SF
     Manufacturer                  : SONY Corporation
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : CordlessOptical1 (PS/2)
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : U.S. Robotics 56K Pro Msg EXT
     Driver                        : U.S. Robotics 56K Pro Msg EXT
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mstask.exe
ddhelp.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
ctmix32.exe
Logitech Mouse Control
plextool.exe
netscp6.exe
rnaapp.exe
tapisrv.exe
icq.exe
uk support_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

Rem TShoot:

@echo off

SET BLASTER=A220 I7 D1 H7 P330 T6

SET SBPCI=C:SBPCI

mode con codepage prepare=((850) C:WINDOWSCOMMANDega.cpi)

mode con codepage select=850

keyb uk,,C:WINDOWSCOMMANDkeyboard.sys

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

device=C:WINDOWSCOMMANDdisplay.sys con=(ega,,1)

Country=044,850,C:WINDOWSCOMMANDcountry.sys

------------------------------------------------------------
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 05:51:30 AM
Nyar, my video card manufacture is ASUS. so, should i go to their site and download this driver:
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1210
?
: Re: Lockup issues! Post here please
: number6 July 28, 2001, 05:53:30 AM
sanjn,

  I find it odd that tech support did not turn you away because you have a K6-III 400Mhz processor. Apparently they have said these sometimes are not compatable, do not ask me why. My main question is why do you have a Geforce 3 installed in a socket 7 motherboard? You are not going to reap the full power of a Geforce 3 in the system you have. You need to get a Athlon or P4 processor and motherboard. The Geforce 3 is going to be waiting on your processor to calculate the geometry all the time, so your performance is going to suck.
: Re: Lockup issues! Post here please
: LivingForADay July 28, 2001, 06:24:30 AM
Alright Nyar and others, I updated my sound card drivers last night.  I had to disable my download accelerator, and wait through an incredibly slow connection, but I did it.  The end result!

It still freezes when Duke Atreides is attacked by face dancers.

Maybe the +w thing?
: Re: Lockup issues! Post here please
: -X-ray July 28, 2001, 06:30:30 AM
Nyar, i think im getting something wrong here.
on www.asus.com they only have drivers for the motherboard. not for the video card...
: Re: Lockup issues! Post here please
: jeromeku July 28, 2001, 06:47:30 AM
Duke_leeto & dune01,
   Try adjusting your AGP Aperature settings in your BIOS.  Im not sure what menu they would be under on your versions, but mine was under "Chipset Features" or something like that.  This has been my experience...
you set it too low, and risk not being able to switch into higher resolutions for Windows.  Set it too high and EB4D would break.  

--- my experiments ----
16mb - has been working for me.
32mb - Would hardlock in campaign mode only
64mb - Would Crash to desktop.
--------------------------

I have a 32meg G400 and run directx 8.0a.
Im not sure why my system has been so sensitive to this with EB4D.

Bios settings explanations.  A nice little section on AGP aperature settings.

http://www.rojakpot.com/Speed_Demonz/BIOS_Guide/BIOS_Guide_02c.htm


My other suggestion if you have not tried it is to rip all unnecessary hardware out of your system and try the game.  Though at this point everyone here may have been down that path  :).
: Re: Lockup issues! Post here please
: number6 July 28, 2001, 06:47:30 AM
xray,

  I am not sure what video card you have, but here is the website I think you are looking for:

http://www.asus.com/Products/Addon/Vga/asuse/driver.html
: Re: Lockup issues! Post here please
: number6 July 28, 2001, 06:57:30 AM
LivingForADay,

  If you have not tried the +w thing, then I suggest you give it a try.

jeromeku,
    That Matrox video card is an outstanding 2D card, but It is a below average 3D card. Even though it has ample memory onboard, It is not up to a standard Geforce or Radeon card. It is very hard to determine if that is truly the problem, but when you mention changing the AGP aperture sizes made the game stop freezing at one of the settings, that makes me think it could be the vid card.
: Re: Lockup issues! Post here please
: jeromeku July 28, 2001, 07:07:30 AM
number6,
    I agree the G400 is not the best 3d card on the market, but it plays all my games sufficiently for me.  yes I would love to play EB4D at a full 1600x1200 with the GF3s wonderful antialiasing.  Alas Im not going to plunk down $300+ USD for a card that is just still proving itself.  Like I said before... the G400 is within spec for the game. Ergo it should _work_ so It is not an excuse to allievate any company of bad coding  :).

: Re: Lockup issues! Post here please
: number6 July 28, 2001, 07:26:30 AM
jeromeku,

I agree your card is within spec. I am not suggesting a Geforce 3, but a Geforce GTS can be picked up for less then $150 and would be much better than a Matrox (for 3D anyway). I understand your reasoning, but I really do not think It is the game code that is at fault. Every 6 months video cards are coming out, it is very hard to have a game that works on every model perfectly. The Matrox family of cards are not as common as the ATI and NVidia series of cards. I was only trying to point out that the game works on your system when you change the AGP aperture size in your BIOS, which to me points at the video card.
: Re: Lockup issues! Post here please
: Killwithsound July 28, 2001, 08:42:30 AM
Hello guys,
Im back again.  I have tried and I have tried, but I still get the crash on my Geforce 3.  The one and only thing I have not tried yet is using older drivers, and I doubt that will work.  Here is a list of things I have tried.

Adjusted accelerator settings.
Color depth
Resolution
changed acceleration rates
changed IRQ
Edited Windows registry.
Direct X 8 and 8.a
Newest Drivers.
Agp aperture in bios
refresh rates for monitor
command extensions in EB4D executable
Graphic settings in game
Reinstalled game.
Checked power supply
Tested Direct x in diag

In one of the postes I read here someone said WW claims that EB4d does not support Geforce 3 cards.  I think Im going to wait for a patch, maybe that will work.  Untill then I will keep myself occupied by playing the campaign.  I hope I do not get any crashes further into that.

Thanks for you suggestions guys,
Killwithsound.
: Re: Lockup issues! Post here please
: Killwithsound July 28, 2001, 11:01:30 AM
Arghhhhhh!  Campaign crashes too.  When I go to attack a territory the game locks up durring the breifing, you know the one that tells you the new units for the mission.  

Well that is it.  I guess I will just wait for a patch, because I do not have a clue how to fix it, and tech support keeps telling me to do things that I have already tried.  I hope my EB4D days are not over, but they just might be.  Im not taking out the card because it cost 400 dollars and makes all my other games look great.

Goodbye,
Killwithsound.
: Re: Lockup issues! Post here please
: admin July 28, 2001, 02:27:30 PM
Duke you could try installing the 7078 drivers:
http://support.ati.com/products/pc/rage128pro/win98/rage128pro_win98_drivers.html
The one you have now is a unsupported beta driver.
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 03:34:30 PM
Fact => The game runs on a GeForce 3 without problems ! Im the happy owner of a GeForce 3 and it works like a charm for me, so no discussion possible  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 28, 2001, 03:41:30 PM
-x-ray, now try to identify which one:
v7700, v7100, v6600, v6800 ?

btw, I looked on their site, and for mine, they have got even newer drivers, so I will take the change and download these, see if it screws the game up for me as well.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 04:17:00 PM
----EASy System Summary--------------------------------------

     Video Card                    : ASUS V8200 Series v12.60
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1260

This is the updated version of the e-report.
Downloaded the latest drivers and ran a campaign mode. Finished it easily  :D

No luckups. Small capture from the readme.doc:

ASUS Display Drivers Readme for Windows 98 and Windows ME

    Supported Cards and Motherboards:

      ASUS VANTA2000
      ASUS V3800 Series
      ASUS V6600 Series
      ASUS V6800 Series
      ASUS V7100 Series
      ASUS V7700 Series
      ASUS V8200 Series
      ASUS CUA Series

This is the dwonload site:
http://www.asus.com/Products/Addon/Vga/asuse/enthusiast_drv.htm

Nyar...

: Re: Lockup issues! Post here please
: alley_cat July 29, 2001, 08:20:00 AM
btw, -X-ray, the tech support from telerom got back to me today.
They said that there are 3 common soluitons:
1) the 1.07 patch of the game
2) the 1.07 drivers of the voodoo3 (you probably thought that they meant to this as the cure for all  ;))
3) Using the -c (does not make any diffrence to my game).

So they agreed that using an older driver is not a solution in the long term, and promised that they will get back to me with answers as soon as possible.
: Re: Lockup issues! Post here please
: -X-ray July 29, 2001, 01:47:00 PM
i got the same "as soon as possible" last wednseday...
anyway, i got V6800
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 05:56:30 AM
-x-ray, are you telling me you have got the same driver (12.60) from Asus ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:03:30 AM
jeromeku, to get quickly back at your question where I installed my DirectX from => Microsoft (as far as I know, It is included within Windows ME)...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:09:30 AM
dune01, does the game work for you now, besides when you load a saved game ?
If It is just the saved game that puts you back to desktop, did you try to save a new game and load it again ?

btw, what drivers did you exactly upgrade ?

Nyar...

[This message has been edited by Nyarlathotep (edited 07-29-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:18:30 AM
sanjn, as said before, the game should work with a GeForce 3  (Im having the Asus v8200 GeForce 3) and for me the game runs fine.

What I have noticed is that the GeForce (2 or 3) users with probs with the game, are running a Nvidia driver, while Im running a driver from Asus itself. I do not know if it makes any difference, but try to go to your manufacurers site (sanjn, Hercules in your case) and download their latest driver (I think should be 12.60).

Besides the fact that all GeForce users are running Nvidia drivers, they are all the same driver, being 12.41. Coincidence ? facts do not say so   :)

Nyar...

[This message has been edited by Nyarlathotep (edited 07-29-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:25:30 AM
Killwithsound, did you give up ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:30:30 AM
summary of all the shortcut options:

* you can add "+w" (without the quotes) to the Target line in the games shortcut. This will force the game to preload each movie into memory before playing.

* If you have a Voodoo card, you may experience display problems due to texture compression. To disable the texture compression, you will need to add "-C" (without the quotes) to the Target line in the games shortcut.

* If you are running two video cards, the game may choose the video card you do not wish to use. You can force it to use your alternate card by adding "-ALTVID" (without the quotes) to the Target line in the games shortcut.

* Also try the +v option. Still not sure what is does, but it helped out some before..

Nyar...

: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 06:33:30 AM
It would be advisable for everyone to give a small summary of the current exact problem. Also which of the suggestions still has not been tried. This due to the fact that the game works now for a couple of people. This way we're able to focus more on the probs currently at hand.

Thanks !

Nyar...
: Re: Lockup issues! Post here please
: -X-ray July 29, 2001, 06:54:30 AM
Nyar, no. I have d/l the delux flash something...
the first driver for v6800
if you can tell me the specific driver i have to d/l it will be more than helpful.
: Re: Lockup issues! Post here please
: Nyarlathotep July 29, 2001, 07:02:30 AM
Reading the readme fromthe driver I have downloaded, I would say, download that one (v8200). Note: Do read the readme how to install the driver and make sure that if something goes wrong, you have the current driver at reach !

Nyar...
: Re: Lockup issues! Post here please
: dune01 July 29, 2001, 07:07:30 AM
Nyar, I updated both my SB Live drivers and my video drivers.  The funny thing is I loaded the "updates" with the same updates that I had installed previous to loading E:BFD.  I do not remember the version that I upgraded my sound card with, but I loaded the Beta 3 drivers from 3dfx for my Voodoo3 3500.  I can not get back into the game to resave a game at the point that I am at.  I am replaying to try to get to that point.  And yes, my single player campaign and skirmish modes seem to work.  Thanks.  Later...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 29, 2001, 07:19:30 AM
Gobal, thanks for mentioning that, but I have already tried that driver and every single driver by Rage Fury Pro 128. They all have the same result, Dune freezing in game! The best driver seems to be 6292 driver, it still freezes but after 30 min. I think I need to upgrade the driver of my motherboard. Many of those drivers I downloaded in the instructions they said I MUST get the latest drivers for my motherboard. Problem is, I went to intel site and I can not find any upgrades for my motherboard there!
: Re: Lockup issues! Post here please
: Duke_Leeeto July 29, 2001, 07:23:30 AM
"Duke_leeto & dune01,
Try adjusting your AGP Aperature settings in your BIOS. Im not sure what menu they would be under on your versions, but mine was under "Chipset Features" or something like that. This has been my experience...
you set it too low, and risk not being able to switch into higher resolutions for Windows. Set it too high and EB4D would break."

Can you please tell me how to do that in Windows 98. Im sorry, but I do not know the exact steps on how to get there. I clicked on properties for my BIOS in the device manager, and I found nothing like that. So how do I get there?
: Re: Lockup issues! Post here please
: number6 July 29, 2001, 07:41:30 AM
Duke_Leeeto,

   Like jeromeku said in his post these settings are in your system BIOS. The BIOS is accessible outside of Windows. When your system powers up you press a button like "Delete, F1, or Escape", It is different for each type of BIOS. Once you have found the right key to press during power up you will enter some kind of custom menu screen and in one of those menus is the setting for the AGP aperture size.
: Re: Lockup issues! Post here please
: Duke_Leeeto July 29, 2001, 08:16:30 AM
Number, I tried all 3 of those keys when my computer was restarting and NONE of them brought me to such a menu, I still went to windows. So how to I access my BIOS?
: Re: Lockup issues! Post here please
: Duke_Leeeto July 29, 2001, 08:34:30 AM
****! I managed to enter my BIOS by pressing the Del key, but now I need some stupid password to get in and I have no idea what it is! Now this is hopeless, I do not think my dad even knows what it is! And even if my dad did know, he would not give it to me, because he would ask me, "why do you want to access the BIOS?" Then I would say, "To make Emperor work," like that would stand up well in a parent/son argument, risking messing up the comp for a game. . .
: Re: Lockup issues! Post here please
: jeromeku July 29, 2001, 10:45:30 AM
wow... ppl actually password protect their BIOs  :).

Duke_leeto - are you running a branded or home built machine?

--jk
: Re: Lockup issues! Post here please
: Duke_Leeeto July 29, 2001, 11:41:30 AM
Well, is there any way I can get in? Or is it impossible? To be quite frank, I think this freezing problem is impossible to fix. I have tried every single Rage Fury Pro driver, none of them worked or solved the situation. The only thing left to do is to upgrade my motherboard, but I can not find any upgrades for it, so it seems like the only option I have left is to buy a new graphics card. Any suggestions on a graphics card that works well on this game?
: Re: Lockup issues! Post here please
: YahooGuy July 29, 2001, 01:01:30 PM
I was having issues with the game locking upon initial deployment of the MCV in a particular mission..... so I updated all my drivers (I was due anyways), but it did not help.  So I moved the MCV one more spot or so away from the edge of the board, and it worked!  Repeatedly, it worked.  I do not get it, but if you move it close to the edge, it gives the "cannot deploy" icon... so I went to just where it would, and locked it.  I spent all day on this, and boy does it irk me to know it was that simple....  Oh well, back to the game  :-)
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 07:02:00 AM
Duke, It is not imposible to get in the BIOS, and neither resolving the problem you have. It appears to get in the BIOS, you will need a password. The default setting for the BIOS is NOT to have it password protected, so a user must have set it to be password protected. You might want to check with family memebers who might have set it to password protected.

What you could try, is to use the drivers that came with Windows 98.

In Windows, click the Start button, point to Settings, and then click Control Panel. Double-click Display.  Click the Settings tab. Click the Change Display Type button. Click the Change button to change the Adapter Type. Select Show All Devices. For Manufacturer, click Standard Display Types.
From the list of models, select VGA. Click OK twice, and click Yes to restart Windows.

After the computer restarts, click the Start button, point to Settings, and click Control Panel. Double-click the Display icon. Click the Settings tab.
Click Change Display Type. Click Change to change the Adapter Type.
Select Show All Devices. For Manufacturer, select your card type.
From the list of models, select your card type. Click OK twice, then click Yes to restart Windows.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 10:34:00 AM
A reply as it needs to be on top...  :D

Nyar...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 10:37:00 AM
Nyar, I tried changing the adapter to different things numerous times, did not help, game still freezes! I have tried everything FFS! I have like 12 drivers for Rage Fury Pro, none of them solved my problem. In fact, the newer drivers were worse then the older ones!
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 10:39:00 AM
Well, this was something I found on the web, stating it would solve game lockups with the ATI videocard...

Did you work out the BIOS thing ?

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 30, 2001, 12:12:00 PM
Quesiton: How did we came to the conclusion that Duke_Leetos problem is caused by his video card? I mean he tried every possible driver and every possible setting. I REALLY think at this point that his problem lies somewhere else other than his ATI card. Try thinking in other directions maybe  8)
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 12:24:00 PM
Well to be quite frank, I am royally ****ed off!

I have spent 2 months trying to get this game to work on my machine, I have tried almost every possible hardware related troubleshoot, windows related troubleshoot, and DirectX related troubleshoot. Still, it insists on freezing.

At this point It is time to admit the obvious Nyar: WW POORLY PROGRAMMED THIS GAME!

Fact is, all my games work but Emperor, and even if it is some conflict in my hardware settings, I had no idea it was so hard just to play a stupid game. Now I hear that the game is not working with Ge-force 3, will ww shift the blame on this company aswell? Or will they accept the responsibility this game may have memory leaks and such that are causing problems? (Honestly, I think that is the problem)

Fact is, I doubt anyone has tried as hard as I had to get this game to work. Name me one person that would give up every weekend they have for the past 2 months, playing around with settings, trying to get a game to work?

I suppose I could contact ww support again, but why bother, I would give them a list of 100 things I tried already and they will give me those same suggestions over and over that do not work. I think I need to upgrade the driver of my motherboard, ww support asked me to do that and I have been unable to do that, but ww provided me with no link to where I can upgrade my motherboard, so my guess is even they are left clueless if there possible upgrades for this motherboard, which I doubt that there are. . .
: Re: Lockup issues! Post here please
: hankhank July 30, 2001, 12:40:00 PM
I believe my problem is the Geforce 2 pro.  I get lockups all the time;however, very randomly.  

When using my laptop, inpiron 5000e with ati rage 128 mobility, I have never had a lockup.  Similarly, with an intel i740, i do not get any lockups.  

My desktop system:
633 celeron o/c to 950mhz
256 cas2 ram
abit be6 motherboard
13.6gib ibm 7200 rpm harddrive
leadtek geforce 2 pro with 5ns 32meg DDR
using nvidia 12.41 official drivers
win2k with sp2

My laptop:
dell inspiron 5000e
700 PIII
win2k with sp2
5gb harddrive
ati rage 128 mobility M3 16meg
using latest ati mobility drivers
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 01:22:00 PM
Duke_Leeeto,

  Why do you keep insisting that the code is poorly written, when most people do not have the freezing problem? The world does not revolve around you. You are one person, who gets upset too easily in my opinion. Every time someone suggests something to you, you come back saying this system is your fathers and you can not do this or that. Sounds to me like you need to get your own computer. If you are unwilling to do what it takes to try everything that tech support and people here suggest, then you have no right to complain. The video card you have, I am sorry to say it, is a piece of crap and is known to have all kinds of problems. It is not enough to say that all the games on your system runs fine. Does that mean you have all the games ever made for the PC? I do not think so. If none of the drivers from ATI fix the problem, it may not be your video card causing the problem, but it does not eliminate the video card as the problem either. You need to update your BIOS on your motherboard and It is not Westwoods responsibility to tell you where to get that. I feel sorry for the tech support people that have to deal with you, because you are so close minded and quick to make judgements. The game is not perfect, none are, the point is that all PC games have problems like this. Most people do not ever notice these problems because the majority of people use their PCs to surf the net and do more productive things which do not require 3D acceleration. Your system sounds like It is in need of a tune up, but you are unable and unwilling to do what is required.
You are so quick to attack that which you have no real understanding, that is what really burns me up. Sell or give the game to someone else and stop complaining. The game is fine, your system is not.
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 01:27:00 PM
Number6, how can you say that when I have tried EVERY single driver available and NONE of them worked? Trust me, I have donated more then enough of my time doing this. I can not access my BIOS, so what? Most ppl would not even dare touch that for a game! And if I had enough money to get a new comp, I would, but because I am a poor student and young ppl are treated like so much **** in the job market nowadays, Im not left with much options. . .

I can not afford anymore then 1200 dollars for a comp. If you can name me a comp at that price, that would work well with Emperor and many other games, that has a good graphics and sound card, then go ahead. . . Right now I can not afford a latest update for a comp as it is simply out of my budget being a poor student with student loans and all. . .
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 01:42:00 PM
Duke_Leeeto,

  Guess what, I do not have a state of the art system either. You can easily pick up a decent system for $1000 if you look around online. Here is a company in Ohio  that I have dealt with in the past that have very good deals and allow you to configure everything :

www.micropro.com


that is where I got the system I have now.

Here is an example of what you can get:

Pre-configured AMD Thunderbird/Duron Computer System
 ATX Mid Tower Case with 250 Watt Power Supply
 Elite K7VZA Motherboard with sound
 1 4X AGP - 5 PCI Slots - Ultra33/66/100
 Heavy Duty Heat Sink and Fan Assembly
 1.44 MB Floppy Drive
 104 Keyboard, Mouse
 Millennium Gold Service Plan on any system we assemble!
Processor Thunderbird 1 GHz CPU
Memory 256MB PC133 133MHz DIMM
Hard Drive 5400 RPM 30 GB Ultra/100
CD ROM 56X CD-ROM drive EIDE (ATAPI)
Video Card GeForce3 64MB AGP with TV Out
Upgrade Sound Sound Blaster Live! Value (OEM)
Modem 56K V.90 Voice
Monitor KDS VS-7i - 17 Inch - 0.27mm 1280x1024 NI
Operating System Windows Millennium installed and on CD

You can pick up speakers cheap at a store, all of the above for : $1085.00 With shipping and handling that would bring you to $1200. Not bad in my opinion. This system would be more than adequete for E:B4D. Go to that website and look for yourself.

Your right most people will not upgrade their BIOS, but the majority of PC users do not play these games. Most people buy consoles to play games.



[This message has been edited by number6 (edited 07-30-2001).]
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 02:04:00 PM
Only one problem, I live in Canada so 1200 bucks American is like 1800 Canadian. That has been the main problem for me, my income is in Canadian dollars and seeing that most computers are made in the US and imported to Canada, they are quite expensive here. The best deal I found in my area was a PIII 750MHZ, with Geforce2, amplified sound, 5 slot motherboard, 2 speakers, 56K modem, and NO monitor and that was around 1000 bucks. Add on the monitor (which is the most expensive thing for a comp it seems) and the terrible tax rate we have of 15% in my area and it costs around 1500 bucks. So out here, in the cheapest store around, it costs about 1500 bucks for a lousy PIII 750MHZ.
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 02:30:00 PM
Let me stress one thing: EBFD works great on a GeForce 3, no matter what someone tells me. As said before, I have an GeForce 3 and I have no problems with EBDF.

2nd, no matter what someone says, I refuse to blame all the probs on poor programming. I will adit that support could be better, but for me as well for many others, the game worked right out of the box. Sure, there will always be users with problems, Duke, even games that worked straight away for you, might caused other users problems => that is life.

This thread has been started to help users with Lockup issues, and I would say we have done a great job so far (Alley_cats and Jemromekus working now). If anyone feels, that he/shes been treated the wrong way by WW (or me for that matter), please create a new thread and post it there. The intention is to use this thread for suggestions only.

(btw, thanks for everyones involvement !)

And Duke, we will solve your problem, but you have to be a bit positive about it   :)

Thanks !

Nyar...

[This message has been edited by Nyarlathotep (edited 07-30-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 02:34:00 PM
hankhank, are you using Nvidia drivers, instead of the Leadtek ones ? If so, go to the Leadtek site and download their latest driver (I think it should be 12.60).

Why => I have noticed that every GeForce user with problems, is using Nvidia drivers, instead of the drivers from their manufacturer. Im using a GeForce and Im useing Asus drivers (cause my cards from Asus). Besides that, all users with problems (as seen so far) are using driver version 12.41...

Nyar...
: Re: Lockup issues! Post here please
: hankhank July 30, 2001, 02:37:00 PM
I might try that out... thanks.  Too bad if it works ;(.  Im selling the game on ebay.
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1259013238
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 02:40:00 PM
Too bad you are selling the game, It is great. If you had a chance to try it, let us know if it worked !

Nyar...
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 02:59:00 PM
duke_leeeto,

   You could get a cheaper video card like a geforce 2 (that would knock off over $200) and that would bring it closer to your price range.  I think you just like complaining. Be greatful that you have $1200 Canadian for an upgrade. that is more than I can afford. I usually buy my system in pieces here and there.

[This message has been edited by number6 (edited 07-30-2001).]

[This message has been edited by number6 (edited 07-30-2001).]
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 03:45:00 PM
Ok, I think I have sufficient proof that the Emperor CDs are DEFECTIVE! Why you ask?

I just downloaded a program called Nero CD speed, which is supposed to test/read your CD and increase It is spinning speed, causing games to stop freezing as well as increase their performance. . .

Well guess what? I ran the test on the Emperor CD and it failed! It said, "Read error at 00:15:50 (code 031100)" At first I thought It is because it was junky software, it is freeware after all, then I tried it on my other CDs and the test worked! The CDs were able to run no problem and the speed was much better! My guess is the Emperor CDs are defective somehow and this could greatly effect some ppls systems while not others, and this is a programming error if that is the case. I find it weird how a software problem can not even read the Emperor CD but can read many others, something tells me the CDs for Emperor are defective. . .

Is there anyway I can debug the CD to make sure?
: Re: Lockup issues! Post here please
: Odysseus July 30, 2001, 03:59:00 PM
so, Dev is convicted of murder. The Olsen Twin gholas are dead. The ....

oops, wrong thread  ;)
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 04:38:30 PM
Well I just tested the theory, "it might be my soundcard", but that is not obviously the case. I disabled the sound card and yet still, the game froze on me. Seems like memory leaks to me, as the game runs fine with good speed and all, then suddenly, it locks up. I know a memory leak when I see one, and that is what it seems to be. . . And do not start saying I am a minority, that is what ww claims, which is totally false. MANY ppl are having these lockup problems, just that ww is in pure denial! The reason why it does not seem like many are having this problem is because they gave up and returned the game already! And please do not tell me to be patient with WW, I gave them 2 whole god **** mother****ing months to come up with a solution to my problem, yet they have done absolute wank. . . BTW Number, why should I get a new comp when mine is already better then many in which the game works? does not seem really fair to me, as I bought a game in which my system easily meets the minimum requirements and does not work. . .
: Re: Lockup issues! Post here please
: alley_cat July 30, 2001, 04:42:30 PM
Duke, where did you get that program from? I want to try it myself...
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 04:57:30 PM
duke_leeeto,

  "Once you start down the dark path, forever will it dominate your destiny." - Yoda, Star Wars.

The more you try to prove you know what you are talking about, the more you make yourself look a fool. I am not going to respond to any more of your pointless posts. It seems to me that you like playing this endless game of finger pointing.
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 05:22:30 AM
can not you just stop the g*d*mn finger pointing issue. I have about had it with people finger pointing. I have asked nicely to quit it here and if you feel the need to do it anyway, to post a new thread !

Duke, for once and for all, we're willing to help, so be positive about it !!! I have you do not want us to help you, just shut the f*ck up ! I have always been polite, but you have gone to far.

As last reply to your pathetic attitude, Here is a fact:

1) Loads of people run the game just fine out of the box.


Nyar...
: Re: Lockup issues! Post here please
: hankhank July 30, 2001, 05:25:30 AM
I do have to say one thing bad about this newsgroup though.  The admins are sure deleting a whole bunch of messages that they do not like.  THere is still a few out there ... but I have seen messages come and go.  I posted one today,... saying how I liked the game and was selling it on ebay... guess what.. it disappeared.  it will probably reappear mysteriously after this message though... or ... this one will disappear!
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 05:25:30 AM
download it at: http://www.cdspeed2000.com/ alley cat. I suggest number6, at least gives it a fair shot before he goes criticizing again. . . Just simply unzip the file, run CD speed, then click on the start box once you insert a CD. It should then run the CD no problem, however, if there is a bug, it will detect it, like it did with the Dune Emperor CDs, but not my Dune2000 CD or other CDs, it worked fine with them. . .
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 05:27:30 AM
hankhank, were you able to test the new driver ?

Nyar...
: Re: Lockup issues! Post here please
: hankhank July 30, 2001, 05:31:30 AM
I was not able to test it yet.  Im still at work! I will definetly test it out when I get home.  One problem, Leadtek has very old drivers on their website.  Im talking... nvidia detonator 6.xxx ?  Im not sure I should use those?  Where did you see the 12.60 specially for leadtek?

Thanks.
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 05:33:30 AM
I wonder, is there any way I can scandisk my CD-ROM drive? I went to scandisk and I can scan my C hard drive, my D hard drive and my floppy A drive, but I can not seem to scan my E drive, as it is not listed there. If I went to DOS and typed down: CHKDSK E:, would it check anything? I know checkdisk is not as good as scandisk, but at least it may be something. . .

A few more questions, because my knowledge of computer hardware is basic. I was wondering if a CD works much like a hardrive. If there are lost clusters, per say, in the CD, that would that cause read errors? Or does a CD even have clusters and stuff like that? Please help, I need some education on this!
: Re: Lockup issues! Post here please
: flamethrower in here July 30, 2001, 05:33:30 AM
yay... 300 replys!
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 05:39:30 AM
Hankhank, this should be the site for you (if you are located in the US that is):
http://www.leadtek.com.tw/old/engeforce_2_proDL.htm

To updae you about the drivers..
Im starting to wonder if diver version 12.xx is not just meant for GeForce 3, but not sure. Main thing I want to try, is to have everyone use drivers for his/her GeForce from the card manufacturer, in stead of using Nvidias driver.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 05:43:30 AM
Duke, you can not run scandisk on your cd rom as far as I know.

If you suspect your cds being defective, did you try to replace your copy with a new one ?

Nyar...
: Re: Lockup issues! Post here please
: alley_cat July 30, 2001, 05:45:30 AM
I tried testing both the Atreides and Ordos CDs. It gave me an error on both.
"Read error at 00:00:00"
both CDs run fine for me. Maybe it can not read safedisk or something.
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 06:01:30 AM
alley_cat,

 The Nero CD speed software probably will not  run correctly with the game disks because the disks have copy protection built into them. I am guessing this speed software is trying to do something that the protection software is detecting.
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 06:10:30 AM
Did any GeForce user try to download the latest driver for their card from the manufacturer site ?

I know hankhank is going to try when he gets home, but what about the others ?

Also, if tHere is a user who is running the game fine on a GeForce (besides me), could he/she post the driver details (first part of the EAsy_EA.txt file) ?

Nyar...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 30, 2001, 06:17:30 AM
Nyar, I tried that already. This is actually my second copy of Emperor, the first one had the same problem. I did buy both copies from the same store however. Basicly, whatever you say, I have tried, beleive me, I have tried everything, except upgrading my motherboard (because there are no upgrades for it) and changing my BIOS (which is a very risky business for the sake of a game).

The only option left, is new hardware. Im debating whether I should bother buying a new comp, because in another year, I bet you that comp will already be too old for wws next game. . .

Number6, if that was the case when it comes to CD speed, then why does it work on other CDs? Im sure Dune2000 and both Homeworld games also have copyright protection.

I am just saying the CD could have a bad cluster or something, which is not always fatal for some ppl, but it is for others. . .

Based on my experiences, Emperor seems to be very picky on system configurations. Just today I checked Dune2K.com and 1 out of every 10 messages on the "suggestions to improve Emperor" section, someone mentions a freezing problem. . . Even the webmaster who runs the site is having a freezing problem and has not given up on the game in 3 plus months!

Also, I have never seen a game with no many complaints, just simply scroll back several pages on this mb and see if you can find one page without some tech problem issue. . . And I doubt wws claims that there are only 2 cases left unsolved, as mine has been unsolved for over 2 months, yet ww is still not willing to admit they do not have a solution. . .
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 06:40:30 AM
*huge sigh*...Duke... enough about the question if It is game related/WW related or whatever. This thread is for troubleshooting.

I have said before, till a certain point I agree with you. Fact is, new games will require for us to have better, newer systems => It is a fact and nothing you can do about it.

"Based on my experiences, Emperor seems to be very picky on system configurations." => Based on my it aint (tried it on 4 different comps and worked on all 4) => So where does that fit in ? You (almost) have never taken in considiration that for loads of people the game works.

I have said enough and do not wish to discuss things further, besides troubleshooting. I kindly ask...better yet, I beg you, if It is not troubleshooting, to open a new thread and post your grieves there.

Thank you.

Nyar...
: Re: Lockup issues! Post here please
: unsummon02 July 30, 2001, 07:00:30 AM
But should not a game be DESIGNED to operate on the majority of machines owned by gamers?
If you market the game only to high end or high spec games, then you lose market share.
Therefore, since Westwood would not want to lose market share, then the game was most likely designed to work on common pcs. Yes! pcs with voodoo, geforce, soundblaster, because that is what the market IS. Since the game is failing for a percentage of gamers, there is a design flaw.  If the game only fails in 5% of games out of 1,000,000 units old, how much money is Westwood losing?
I would think they would address this issue and recapture those lost sales.
I think Westwood is at fault, and if not, should discuss this via a letter on the main Westwood page.
: Re: Lockup issues! Post here please
: hankhank July 30, 2001, 07:05:30 AM
the leadtek drivers are 6.66! I have tried these because they are the default ones that come with my video card.  They do not work well.  Any more suggestions?
: Re: Lockup issues! Post here please
: number6 July 30, 2001, 07:51:30 AM
nyar,

  I am sorry if I have stirred up an ants nest in your thread. I am going to keep my mouth shut. Some people on this board jump from one conclusion to another with no sense of direction trying to explain things they do not have a clue about. I will only post responses to tech requests in this thread from now on.
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 08:06:30 AM
number6, It is not just you, neither is it just Duke. THere is no need to shut up, everyone has his/her rights to an opinion. I just wish it would not be in this thread.

Nyar...
: Re: Lockup issues! Post here please
: Roma Atani July 30, 2001, 08:07:30 AM
Duke Leeto...  do you read what you post here?  you are willing to spend $1200 canadian on a new machine, but you will not even try to install the recommended motherboard drivers (which takes 10 minutes).

Can anyone who has done the 4-in-1 driver update from VIA, please tell the Duke how simple it 'really' is.  Im tired of his ****ing and moaning..

**ROMA**
: Re: Lockup issues! Post here please
: Nyarlathotep July 30, 2001, 08:11:30 AM
hankhank, "work not well" => you do not see a difference with the game or what did you mean and could you post the driver output from the e-report (if you have updated the driver that is) ?

Thanks

Nyar...

[This message has been edited by Nyarlathotep (edited 07-30-2001).]
: Re: Lockup issues! Post here please
: hankhank July 31, 2001, 05:04:00 AM
Nyarlathotep,

I have tried nearly every single driver that my video card will take.  nvidia betas: 12.60, 12.90, 14.20... and all the official drivers before 12.41 (to some extent).  I tried leadteks driver which is just nvdia 6.66.  I also asked Leadtek to update their drivers.  The never crashes on my laptop... but It is soooo slooooow.  what is that driver output thing?
: Re: Lockup issues! Post here please
: jrauls July 31, 2001, 05:08:00 AM
Duke_Leeto-

You said:
"Based on my experiences, Emperor seems to be very picky on system configurations. Just today I checked Dune2K.com and 1 out of every 10 messages on the "suggestions to improve Emperor" section, someone mentions a freezing problem. . . Even the webmaster who runs the site is having a freezing problem and has not given up on the game in 3 plus months!"

Im at that message board all the time and I have never seen any of the stuff you made reference to.  I just check the board in fact, and not only is there no "suggestions to improve emperor" topic, but the webmaster has several posts concerning playing the game and of the about 6 "technical difficulties" statements on their message board only one a a problem that even resembled yours.  In fact, that is what I like so much about that board: it lacks a certain "computer illiterate" segment of society.  And even on this board, there are hardly any more complaints on this board than there were on the Red Alert 2 board when that game first came out.  In fact, tHere is currently an entire topic completely slamming Red Alert 2 and its movies in the Yuris Revenge group.  

What Im getting at is that Emperor is fine, those bashing WW are wasting everyones time.

               


: Re: Lockup issues! Post here please
: alley_cat July 31, 2001, 06:31:00 AM
"Number6, if that was the case when it comes to CD speed, then why does it work on other CDs? Im sure Dune2000 and both Homeworld games also have copyright protection"
You know, technologies do change over time (especially in the computers industry), And you can be quite certain that the CD protection that was built up on Homeworld by Sierra is really diffrent than the one on Emperor. Im pretty sure Westwood used a new CD protection system here that the program can not read. I thought also that you had a CD problem, but if you say you bought another copy of the game than the problm is somewhere else.
: Re: Lockup issues! Post here please
: Nyarlathotep July 31, 2001, 06:46:00 AM
hankhank, what I meant was the extraction from the EAsy_EA.txt reoprt, under primary display:

Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1260
     Provider                      : ASUS

As you can see, mine says "Provider: Asus".
Also in the beginning of the report, mine says:

----EASy System Summary--------------------------------------

     Video Card                    : ASUS V8200 Series v12.60
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1260

It reports the cardsmanufacturers name, in stead of "Nvidia GeForce". I do not know if it means anything, but so far, all GeForece users with problems, are having a Nvidia driver, in stead of their card manufacturers driver (just go through the several reports posted here).

that is what Im trying to find out, if tHere is a difference between the Nvidia and card manufacturers drivers. Hence the post where I asked for GeForce users who are running the game fine, to post their driver details here. The only comparison I have now, is my own system and number6s system (which basicly helped Alley_cat to solve his problem).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep July 31, 2001, 06:51:00 AM
*starts to wonder where -x-ray is...*
Lets hope he did not get into too much trouble. ON the other hand, might be hes installing windows ME....

Nyar...
: Re: Lockup issues! Post here please
: flamethrower in here July 31, 2001, 12:07:00 PM
BUMP... i do not know why Im bumping this...
: Re: Lockup issues! Post here please
: Nyarlathotep July 31, 2001, 02:29:00 PM
For people with lockup problems   :D

ehh *bump*

Nyar...

[This message has been edited by Nyarlathotep (edited 07-31-2001).]
: Re: Lockup issues! Post here please
: alley_cat July 31, 2001, 03:40:00 PM
-X-ray is not dead, Im sure.
I know him from forums in a gaming site from Israel, and I saw him a few times in the last day. He is fine.
: Re: Lockup issues! Post here please
: Nyarlathotep July 31, 2001, 05:43:30 AM
Good to know, I guess the whole driver issue did not fix things fo him  :(

Nyar...
: Re: Lockup issues! Post here please
: Duke_Leeeto July 31, 2001, 06:04:30 AM
Well, I think my freezing problem is fixed, but as a hefty price. Today I bought a new motherboard and video card (Prophet 3D 64MB) and installed them on the computer myself and my computer, aswell as the game, worked fine. My processor is still weak, and that might be of concern, I will have to test this further. . . This cost me about 250 dollars.

Now, for those telling me I can not install drivers and that is the problem, then explain how I can install and entire new motherboard and video card no problem on my computer system? Trust me, I did everything I could with my current hardware to make it work, ww would not admit there was no solution so they kept on giving me the SAME suggestions OVER and OVER I already thought of and did.

So now my freezing problem is over, I think, but I still have my doubts about this CD that runs Emperor. On my 3D 64MB Prophet, it runs fine, but sometimes it becomes very jerky in a game for about a min then returns to normal. Could be memory leaks, or just lag, or god knows what it is, but many programs I got that are meant to scan CDs seem to not be able to read the Emperor CD. Maybe this is top notch security, I dunno. . . Could a ww tech person tell me how to disable (somehow) the security features, so I can trully test if there is a bug?
: Re: Lockup issues! Post here please
: number6 July 31, 2001, 09:57:30 AM
Well I am starting to loose my patience with Westwood tech support. They say that the K6-III processor is not supported and my multiplayer lock-up problem is because of the processor. I have sent an email to AMD to ask for their opinion on this matter.
: Re: Lockup issues! Post here please
: MrShadow July 31, 2001, 10:50:30 AM
Ive been having the freezing problem also.  Im pretty sure I have all the latest drivers.  I upgraded my motherboard bios and got the VIA 4in1 drivers and reformated.  I also tried removing my SBlive card to see if something was conflicting with it.  Ive tried running with no shadows, and turning off that graphics option in directx (forget what it was called).

----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce2 GTS/GeForce2 Pro
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : VIA PCI Audio Controller (WDM)
     Sound Driver                  : viaudio.SYS
     Driver Version                :

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : A2J1G0

BIOS Info
     Name                          : Award
     Version                       : Ver 1.64
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 799 MHz GenuineIntel
                                     6 8 3

     RAM                           : 127 MB Total
                                     55 MB Free
     Virtual RAM                   : 1920 MB Total
                                     1920 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 838 KB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce2 GTS/GeForce2 Pro
     Manufacturer                  : NVIDIA
     Video Memory                  : 32 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |   *   |    *   |       |   *  

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : VIA PCI Audio Controller (WDM)
     Manufacturer                  : VIA Technologies, Inc.

     Main Driver                   : viaudio.SYS
     Version                       :
     Provider                      : VIA Technologies, Inc.

     Description                   : Creative SB Live!
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      : Creative

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : Conexant Systems

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.2222
     Provider                      : Conexant

     Description                   : Microsoft Kernel System Renderer
     Manufacturer                  : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      : Microsoft

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.01.0579
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.01.0579

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 19.07 GB
     Free Space                    : 15.02 GB

Drive Letter D
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter E
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : ViewSonic A90-2
     Manufacturer                  : ViewSonic Corporation
     Max. Resolution               : 1600x1200

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          PGPnet Virtual Private Networking Protocol driver.

     Description                   : PGPnet Virtual Private Networking driver
     Manufacturer                  : Network Associates Inc.
     Driver                        : PGPnet.vxd
     Provider  :
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Conexant HCF V90-56 PCI Modem
     Driver                        : Conexant HCF V90-56 PCI Modem
     Provider                      :  3-25-1999

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
Systray
point32.exe
wmiexe.exe
rnaapp.exe
tapisrv.exe
pstores.exe
ddhelp.exe
iexplore.exe
darkspacefull.exe
ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

C:PROGRA~1NETWOR~1MCAFEE~1SCAN.EXE C:

@IF ERRORLEVEL 1 PAUSE

SET BLASTER=A220 I5 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

SET PATH=%PATH%;C:PROGRA~1MCAFEEPGP

SET PATH=%PATH%;C:PROGRA~1MCAFEEMCAFEE~1

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME:
X_SERIAL_KEY:
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR:
X_SPEED: 799 MHz
X_MMX: No
X_RAM: 127 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA GeForce2 GTS/GeForce2 Pro
X_DISPLAY_DRIVER: 4.13.01.1241
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 7 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: viaudio.SYS
X_MODEM: Conexant HCF V90-56 PCI Modem
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: VIA Technologies, Inc.
X_CASE_END

: Re: Lockup issues! Post here please
: Duke_Leeeto July 31, 2001, 01:25:30 PM
"Well I am starting to loose my patience with Westwood tech support. They say that the K6-III processor is not supported and my multiplayer lock-up problem is because of the processor. I have sent an email to AMD to ask for their opinion on this matter."

Finally, you decide to listen to my voice! Listen, do not waste your time with ww tech support, honestly, I wonder if they are the any bit qualified for anything. . .

They blamed my motherboard, saying I needed updated drivers, yet there are no updated drivers for that motherboard. Beleive me, I looked everywhere for them! Then they refused to help me when I told them that, they have not awnsered back to me in over a month!

Let me get this straight, a multiplayer/network bug is caused by your K6-III processor yet the rest of the game works fine??? LMAO, ww tech support!

do not mean to break it to ya westwoodie, but WOL is a real *****! Sometimes when I play multiplayer it connects, sometimes it does not and I get the classical "handshake failed", and other times a match loads for an eternity!

I do not see how a K6-III processor would cause this, kinda reminds me of when they said Emperor was not working on me because I did not have Windows Media player 7.1, which was also a laughable excuse. This seems to be lazzyness by the tech support more then anything. A K6-III processor is better then a PII in many ways, and heck, if my 64MB Prophet, state of the art, card perfectly supports a K6-III, then why the heck can not Dune???

Im still have a lot of question marks about the operation of this game. This new card has stoped the freezing, but as I said, sometimes the game takes VERY long pauses, then resumes. . . My guess is with my old card those pauses would be freezes. I do not know what causes this, memory leaks, plain old lag, god knows what it is, but it freaks me to death (cuz I think it will freeze) when I am on a far off mission attacking the Harkonen capitol!
: Re: Lockup issues! Post here please
: YahooGuy July 31, 2001, 03:20:30 PM
Hmmm.... Just out of curiosity, has anybody noticed if their campaign freezes when deploying either the MCV or placing a building?  So far, that is where mine always seems to freeze.... but It is random as to which time it freezes....  Logic would dictate that the sound caused by the placement is a possible culprit, but even with the physical removal of my SBLive! card, it still randomly locks on building placement....

But I can still play the game--in all its brilliant glory--just fine.  But it always irks me that it locks when Im not in a "save-every-five-minutes" mood.  ::sigh::  Oh well.  I will just keep on reseting and reloading until somebody suggests a way around it (and I am a firm believer in ww, and think that they coded this game just fine....).
: Re: Lockup issues! Post here please
: Nyarlathotep August 01, 2001, 06:54:00 AM
MrShadow, read my previous posts about GeForce drivers. Looking at your output, I would say your case votes in favor of my theory...

----EASy System Summary--------------------------------------

Video Card : NVIDIA GeForce2 GTS/GeForce2 Pro
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1241


In short, get the drivers from your card manufacuteres site (latest), or search www.download.com in the driver section.

Keep us updated !  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 01, 2001, 06:59:00 AM
YahooGuy, from your previous post, I was under the impression that you'd solved your prob. Are you still having lockups when you deploy buildings ? If so, is it also happening in skirmish games ?

Nyar...
: Re: Lockup issues! Post here please
: keriku August 01, 2001, 09:06:00 AM
Hello all,

I have a couple of things I would like to say.

First about the not being able to read the cdrom with the "test"program. I believe the latest protections use a technique that put the lead in of a cd out of reach for the laser of a cdrom player or burner. Thats probably why you get the error...

Secondly, as a frequent Everquest player, I have experienced alot of problems with that game. A lot of these problems resemble the ones you guys have with dune, lockups, black screens etc. It usually does prove to be hardware/software related. There are so many possible things that can cause a problem its not even funny. Lots of solutions have come up here that also are in the everquest tech forums, but I would point out to the tech forum of everquest anyway because there seem to be more information that could help you. Expessially about AMD chipsets in combination with VIA. just browse a bit through the tech help forum and see if you can find some info there.

Oh and I love Dune, and was very positively surprised to see it runs very smoothly on my pIII 450 with geforce mx2 and 192 megs! I was a bit worried about the specs when I bought the game, but even skirmish with 4 AI players runs ok   :)

Good luck on solving your problems

Keriku
: Re: Lockup issues! Post here please
: alley_cat August 01, 2001, 09:23:00 AM
I noticed that usually my game froze when I was scrolling in one of the directions. So the frame that the screen got stuck on showed the mouse pointer as an arrow pointing in one of the directions.
: Re: Lockup issues! Post here please
: keriku August 01, 2001, 09:56:00 AM
Hmmmm just thought of something, its pretty obvious but I havent seen it mentioned here before.

Could some of the lockups be caused by overheating of the videocard?

keriku
: Re: Lockup issues! Post here please
: Nyarlathotep August 01, 2001, 01:14:00 PM
*shrugs* who knows, could be. But I think It is better to have several similair systems first. Like Alley_cats system, problems got solved after downloading older drivers (seen from number6s system).

Nyar...
: Re: Lockup issues! Post here please
: number6 August 01, 2001, 03:14:00 PM
Well it seems that now Westwood tech support will not answer legitimate questiona and I believe they are not telling the truth. This is the last response I got from them:

"The Athlon and Duron support the MMX and SSE CPU command sets.  The K6-2 and K6-3 chips are not supported for this game.  This issue is closed."

This is a repsponse to my last email to them:

---- 08/01/2001 10:19 AM ----------------------------------------------
You did not answer my question. Does the game use processor specific
instructions(like SSE) or not? To date, I know of no commercial games that
are released using processor specific instructions. If the game used
processor specific instructions, then the game would not work on Athlon
processors. I believe I was told by you that the game is supported on
Athlon porcessors. Another thing, the K6-2 and K6-3 do support MMX
instructions as well as 3D now instructions. If the problem was truly my
processor I would experience the same problem on every online game I play.
I have not experienced this problem with Homeworld or Earth2150, both use
3D acceleration and I can play both of these games online. You have not
provided any real information as to why you think the problem is processor
specific, other than the fact that some of the people who have any kind of
lock-up problem also have this processor. That is not identifying a
problem, It is called guessing and I find that unacceptable coming from
technical professionals. It boggles my mind that Westwood would purposely
not support K6-2 and K6-III processors, considering how many people own
them.

>

I do not like the attitude at Westwood tech support. They do not seem to really try and help the customer that they are supposed to support. I asked a simple question and they say the K6-2 is not supported. Maybe they should have printed that on the requirements for the game.  I am totally disgusted with the way they have handled this and I will not purchase another game from Westwood again.
: Re: Lockup issues! Post here please
: alley_cat August 01, 2001, 03:17:00 PM
My discussion with WW tech support so far (now you will see why I start to agree with Leto and number6):
Alley Cat:  I sent you my quesitons a few times before and you had not answered yet, so Im gonna try again.
I have 2 freezing problems:
* Most of the time when one of the movies in emperor appears, the game freezes after one second of the movies being played. It happens on all movies, even in the ones that are on the HD (ie. the house briefing movies).
* The game freezes during the campaign at random times after about 10-15 min. It seems to not happen on skirmish, as I played a skirmish game, after my computer working/operating for a long time, for about 30 mins without any lockup, exited emperor, did some more work, than reopened emperor and played a skirmish game for 45 min, still without a crash.
I have a link on the emperor message board which describes everything I tried to do to solve the problem. It is here: http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007109.html and a little later in moved to here:
http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007147.html
I would really appreaciate it if you will reply to me this time
Westwood:  Title: Why does Emperor:Battle for Dune lock up or crash? Why do I receive Internal Errors?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_sid=Z1kwf2Pf&p_lva=&p_refno=010607-000295&p_created=991897927

Title: What are the Graphic Options for Emperor: Battle for Dune?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010604-002513&p_created=991711163

Title: Why does Emperor:Battle for Dune crash? Why do I receive Internal Errors?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010607-000295&p_created=991897927

Title: Are there any general single player skirmish tips for Emperor: Battle for Dune?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010605-000027&p_created=991713587

Title: Why does Emperor crash to desktop during install?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010614-002183&p_created=992553735

Title: Is there any Westwood Online multiplayer general information?
Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010604-002596&p_created=991712558
Alley Cat:  I already tried doing most of these things. I uninstalled Emperor several times and did a lot more things that you may see if you go to the links I gave you. So those links to Q&A you gave me just do not help
Westwood: We have reviewed your issue. Due to the unique nature of your issue, we will need to research your problem further. We have a team continuing to examine your specific problem and expect to have an answer shortly. Thank you for your patience.
Alley Cat: I noticed that you sent me today again an e-mail with the exact same message (We have reviewed your issue. Due to the unique...). Why? Was something updated? So I just update my answer, in case you expect me to do so.
But also, I was able to fix my problem. But the solution is not an acceptable one, and not one that I can live with in the long term - when I downgraded my voodoo drivers to the 1.04 version, the freezings in the game stopped, and after trying to use the +w for the 20 time, it decided to work good for the first time.
But like I said, there is no way Im going to accept me using an older driver to play this game. I also talked to the tech support on my country (telerom. In Israel) and they also agreed that a solution to my problem should not be downgrading my drivers.
Westwood: From your EAsy.exe report:

"Primary display device

Description : Intel(R) 810e Chipset Graphics Driver PV1.1 (DC133)
Manufacturer : Intel Corporation
Video Memory : 1 MB

Main Driver : i81xdw9x.drv
Version : 4.11.01.1185
Provider : Intel Corporation


Secondary display device

Description : 3dfx Voodoo3
Manufacturer : 3dfx
Video Memory : 16 MB

Main Driver : 3dfx16v3.drv
Version : 4.12.01.0666
Provider : 3dfx"

This means that your computer is still using the Intel video with 1 Mb of RAM as It is display. Make sure the Voodoo card is the primary display adapter.
Alley Cat: Please, I gave you these two links for a good reason. They will show you that I ALREADY did make sure that the game uses the voodoo3, plus, do you think that the game will even run if the comp used the Intel card?
So I will ask you again to go to these links (mainly the first one), read what I already tried (many things) and it will save us both a lot of time...
Westwood:  Go to start, then "run" and type "dxdiag" (without the quotes) then click "run". Go to each tab and run all tests. Attach the results to this issue.
Alley Cat:  I posted here the whole thing from the dxdiag (after taking the test of course). You may notice that I took these tests using the 1.04 version of the voodoo drivers, but I can assure you that I past all the DirectDraw and Direct3d test successfully numerous times also with the 1.07 (4.12.01.0666), though without the AGP textures since I have a PCI card.
-Directx info here. I do not think there is a need posting it here-
Westwood:  Your video driver is several versions out of date. Please use the link below and update them:

http://www.windrivers.com/company/3dfx/drivers/index.htm

If you have a Voodoo card, you may experience display problems due to texture compression. To disable the texture compression, you will need to add “ -c” (without the quotes) to the Target line in the game’s shortcut. If you have installed to the default location, the line should look like this:

C:WestwoodEmperorEMPEROR.EXE -c
Alley Cat:  I really do not see why you choose to ignore what I say. Let me say this again:
The problems I was facing (game freezing + movies freezing) occured when I was using the latest version of the voodoo drivers - 1.07 (4.12.01.0666). The only way I was able to resolve these problems so far was to use the 1.04 drivers of the voodoo which you can see in my dxdiag report. But using an older driver of a hardware is not a solution and I expect to find a better solution using your help.
The -c command had no change when I used it or did not use it. Besides, It is not the textures I have problem with since the game works perfectly fine up to the point where it freezes for no reason.
Again, I ask you to view the links I gave you, especially the first one, in order to see what I have already tried.
Westwood:  Unfortunately, 3Dfx is no longer supporting their products, and at this point, It is sort of catch as catch can on which drivers work for which games, as there was never a driver release from 3Dfx to support DirectX 7 or later. If the old drivers work for you on your system, I recommend that you stick with them.
Alley Cat: WHAT??
Really, I do not know where you got that idea from.
All the drivers from 1.03 and up were created for Directx 7, and the 1.07 driver was created for Directx 8.
3dfx collapsed on November this year. Directx 8 was released by than.
I really do not want to sound what I think at the moment...


Nyar, if Westwood was kind enough they would at least spend their money on a decent tech support team.
Thats what the cat has to say.
: Re: Lockup issues! Post here please
: Duke_Leeeto August 01, 2001, 03:26:00 PM
LMAO! Number6, that whole post made me burst out laughing! Beleive me, I know how frustrating ww tech support is, but I wonder who runs the ww tech support? A bunch of McDonalds employees maybe?

LMAO, ww tech support! Whenever there is a problem, they simply say, "we do not support your system." Kinda reminds me of the time they told me to install new graphics card drivers. I told them it made the game worse and will not use them, then they told me, "because you will not use these new drivers, we cannot help you. Our game is only supported with the latest drivers."

Then I eventually agreed to using the new drivers, even tho it made it worse, when I told them it then did not work, they told me, "update the drivers for your motherboard, then we will talk," but wait, there are no new drivers for my motherboard!

Number, try and figure out what computer hardware peice is causing the main problem and get a new one. I had a feeling that my Rage Fury Pro was the problem because many of my friends at school said they also had problems running games with that card, so I sold the Rage Fury Pro and bought a 64MB Prophet and even tho the game lags every now and then, cuz of my weak processor, at least it does not freeze, but WOL is still a *****! At least 1 in every 3 games I try does not connect!
: Re: Lockup issues! Post here please
: number6 August 01, 2001, 03:52:00 PM
You know what makes me really mad about the whole situation? They dragged me through several hoops and hurdles with drivers and calls to my ISP and then when none of that worked they say It is my processor. If it was truly the case that K6-2 and K6-III processors were not supported they should have said that from the begining and explained why that was the case. I would have accepted a reasonable answer up front, but not after all the emails and steps they made me endure.  Either they did not really look at my easy report (which I sent to them several times) or they purposely made me waste my time, just to make me angry. So Westwood tech support are either:

1) Incompetent
2) Vengeful and sadistic

I do not think I am out of line with my assessment, and I really think it is number 2 that applies. They basically lead me on a wild goose chase for some sort of kick and I think that is really immature and unprofessional. I am placing a call to customer service soon.
: Re: Lockup issues! Post here please
: Duke_Leeeto August 01, 2001, 03:53:00 PM
Yeah Alley, that reminds me so much of my experiences with ww tech support, they simply choose not to listen to you. I do not know how many times they keep on telling me to send them an Easy_EA report, I send one almost routinely every 2nd day, yet they still ask for an easy EA report.

And the classic line, "due to your unique problem, we are working on it, please be patient" is a classic business delay tactic, they are hoping you will be satisfied with that awnser and they use empathy for your situation. They eventually hope you will forget abou the whole thing. . . The truth is, they do not have an awnser, I doubt they are working on it and they are too lazzy to try and find a solution for your unique problem.

All this, without mentioning, that they make up facts about K6-II processors and voodoo cards, hoping that you know little about computers, and because they are tech ppl, make you think their "awnser" is right. do not mean to break it to ya ww, I am studying computers right now in college. While Im just a rookie, it does not take an expert to figure out Windows Media player 7.1 has nothing to do with a game working properly, that K6-II processors are quite acceptable, in fact, better then most processors for gaming, and that voodoo is a great card, which is widely used and has been widely used by many ppl, for many years, with many different computer systems, old and new.

WW tech support, you disgust me! I hope someday your boss pretends to be one of these many customers, and once he sees how poor your service is, he fires the whole team on the spot! That is, unless, Mr.Westwood does not care anyway, which is probably the case. . .
: Re: Lockup issues! Post here please
: -X-ray August 01, 2001, 04:40:30 PM
OK, after many many tests, I have reached a conclusion- SOMETHINGs WRONG WITH MY COMPUTER!
On april everything worked just fine!
I have played a few RA2 games on May and there were a few problems. Then, E:b4d gave me hard life, and I have tested Starcraft which worked perfectly last year and it did not work too! I put my sisters video card in my computer (After E:b4d worked on her computer) and the game still freezes!!
maybe I will install windows ME.
: Re: Lockup issues! Post here please
: Dan-WS August 01, 2001, 05:09:30 AM
"Ok, I think I have sufficient proof that the Emperor CDs are DEFECTIVE! Why you ask?
I just downloaded a program called Nero CD speed, which is supposed to test/read your CD and increase It is spinning speed, causing games to stop freezing as well as increase their performance. . .

Well guess what? I ran the test on the Emperor CD and it failed! It said, "Read error at 00:15:50 (code 031100)" At first I thought It is because it was junky software, it is freeware after all, then I tried it on my other CDs and the test worked! The CDs were able to run no problem and the speed was much better! My guess is the Emperor CDs are defective somehow and this could greatly effect some ppls systems while not others, and this is a programming error if that is the case. I find it weird how a software problem can not even read the Emperor CD but can read many others, something tells me the CDs for Emperor are defective. . .

Is there anyway I can debug the CD to make sure?"

Nero makes CD copying software.  The Emperor CDs use safedisk to prevent copying.  I suspect that rather then being a defect, the safedisk software is functioning exactly as it was designed to.

Dan
: Re: Lockup issues! Post here please
: admin August 01, 2001, 05:15:30 AM
Any updates on the SB Live! problems Dan?  :)
: Re: Lockup issues! Post here please
: Dan-WS August 01, 2001, 05:19:30 AM
"Any updates on the SB Live! problems Dan?"

I can tell you that we have one of the suspected cards (mine, actually!) in the test bay being put through It is paces.  

So far, that is all the information I have.

Dan
: Re: Lockup issues! Post here please
: number6 August 01, 2001, 09:17:30 AM
Here is the official reply from AMD about the compatability of the K6-2 and K6-III processors with Pentium processors:

"Hello,

Thank you for contacting AMDs Technical Service Center.

Compatibility  
AMD  processors are compatible with virtually all x86 hardware and software. Be sure to contact the product vendor to obtain the latest drivers or patches. To assure maximum performance from any processor, high-quality contemporary hardware is always recommended.

Best Regards,
AMD Technical Service Center"


Does this mean that Emperor Battle for Dune does not fall under "Virtually all" x86 hardware? I guess I give up. Tech support has closed my issue saying there is nothing to be done. So I can not play the game online. That really is annoying. I will upgrade eventually, but not to play this game online.
: Re: Lockup issues! Post here please
: fallom August 01, 2001, 03:11:30 PM
I crash about 1 minute into the campaign game, I havent tried skirmish yet....

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     RAM                           : 255 MB Total
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     Operating System              : Windows 98  A  4.10.2222


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     Manufacturer                  : (Standard game device)

     Main Driver                   : vjoyd.vxd
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     Provider                      : Microsoft

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     Attached                      : Yes

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     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
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DirectPlay Info
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DirectInput Info
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     Driver                        : pppmac.vxd
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     Manufacturer                  : NETGEAR
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OpenGL Info

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msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
razertra.exe
loadqm.exe
Audio Headquarters
newsupd.exe
ctnotify.exe
msmsgs.exe
icq.exe
aim.exe
razerofa.exe
mediadet.exe
wmiexe.exe
iexplore.exe
iexplore.exe
ddhelp.exe
ez.exe

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*empty*

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*empty*

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X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME:
X_SERIAL_KEY:
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X_PROCESSOR:
X_SPEED: 869 MHz
X_MMX: No
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
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X_AUDIO_CERTIFIED: Not Certified
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X_MODEM:
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: fallom August 01, 2001, 03:27:30 PM
Update: The cd cache or the Soundblaster Live! acceleration changes seem to have fixed it...I will test further, seeing which one fixed it, but It is 2:30 A.M. right now...


-Fallom "An interesting phenomenon, what kind of testing did the game go through?"
: Re: Lockup issues! Post here please
: antonym August 01, 2001, 03:28:30 PM
Not to add fuel to the fire  ;)  but...

In my case, the TTF (time to freeze) varies but happens without fail in the single player missions. When the game freezes, the in game music continues to queue and play merily along making believe this is not a "hard" freeze. Also I can generally press CTRL-ALT-DEL a couple of times and get the machine to reboot. The first press will mess up the sound, after a few seconds, telling me that I have interruped whatever program is running. The second press will generally reboot the machine. On one occasion I crashed back to the desktop. That has only happened once in about 20 freezes however.
I have tried so many things and spent so many hours trying to resolve the problem my head is spinning.

For what It is worth, my configuration is as follows:

Win98 A (4.10.2222)
Intel Celeron 333 (Running at 416Mhz)
ABit BH6 (motherboard)
256MB PC133 RAM
SBLive Value
3dfx Voodoo3 3000

A few of the things that I have tried so far:

Reinstalling the game (including reg wipe)
Upgrading with both "autoupgrade" and man
Lowering/disabling video settings in game
Various driver versions
- 3dfx (1.07.00, 1.07.00Beta, 1.05.00)
- SBLive (4.11.01.0711 Latest)
Disabling read CDROM read ahead cache
Removing all Win98 processes

While the above list is certainly not exhaustive, it does cover the majority of my efforts. The frustrating thing is that each change and retry can represent hours of time waiting to see if the game is going to freeze or not.

If anyone has found a solution or has any additional suggestions Im sure there are many people who would appreciate your response. Thank you in advance!

P.S.  Below you will find my EAsy_EA.txt file generaged from the "Emperor Battle for Dune_EZ.exe" on the install disk.  My apologies for the size.

-------------------

----EASy System Summary--------------------------------------

     Video Card                    : 3dfx Voodoo3
     Video Driver                  : 3dfx16v3.drv
     Driver Version                : 4.13.01.0027

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : antonym

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 416 MHz GenuineIntel Celeron
                                     6 6 0

     RAM                           : 255 MB Total
                                     137 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1714 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
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------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : 3dfx Voodoo3
     Manufacturer                  : 3dfx Interactive, Inc.
     Video Memory                  : 16 MB

     Main Driver                   : 3dfx16v3.drv
     Version                       : 4.13.01.0027
     Provider                      : 3dfx Interactive, Inc.
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

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     Version                       : 3.00.00.0000
     Attached                      : Yes

------------------------------------------------------------

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DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

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     Cache size                    : 214 KB
     Access Pattern                : Quad-speed or higher

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Primary monitor

     Description                   : Iiyama MT-9017E/T,    VisionMasterPro
     Manufacturer                  : Iiyama
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Realtek RTL8029(AS) PCI Ethernet NIC
     Manufacturer                  : Realtek
     Driver                        : rtl8029.sys
     Provider                      : Microsoft
     Bound Protocols
          IPX/SPX-compatible Protocol
               Frame type:Auto
               IPX Address:0

          TCP/IP
               IP Address:                   : 10.1.1.22
               IP Mask:                      : 255.255.255.0
               Gateway:                      : 10.1.1.11


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Courier V.Everything EXT
     Driver                        : Courier V.Everything External Plug & Play
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
point32.exe
wmiexe.exe
rnaapp.exe
tapisrv.exe
ddhelp.exe
iexplore.exe
msmsgs.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

set VIM=C:UTILVIM

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION: Question Reference #010801-000442

---- 08/01/2001 01:35 AM ---------------------------------------------

Dear Technical Support:

Every since aquiring the game I have experienced random freezing when playing single playermissions. The machine will freeze solid. Sometimes I can CTRL-ALT-DEL several times and get it to reboot. Other times I have to reset. On one occasion it crashed back to the desktop. Even though the game is frozen, it would appear that it is still able to properly queue up the audio from the CD. In other words, the sound does not freeze. I have only tried the Atreides so far. I have been unable to determine any pattern to the freezes.

I have spent several hours following the message board threads but have not been able to determine anything definite. I have tried some of the options listed in the threads (turning down details, disabling video options, removing everything from adtray and memory that was not necessary, most recent drivers for video and sound hardware etc.)

I have the latest SBLive drivers currently loaded. As for the Voodoo3 drivers, I have tried 1.07.00, and 1.07.00beta as suggested by administrator Chris in the message boards. I have downloaded 1.05.00 and will try them as well.

I have verified that DMA is disabled with my CD-ROM, and will be experimenting with the minimum read ahead cache in hopes to minimize the frequent spin-up/spin-down pausing caused by accessing the music on the CD-ROM drive.

Thank you in advance for your time and help.

Mont Erickson

---- 08/01/2001 10:48 PM ----------------------------------------------

I apologize for not being specific enough in my first post. I have tried all of the suggestions in the links that were included in your reply (re-install, clean registry, upgrade through auto update etc). I would have not sent a question to support otherwise.

I will also be submitting the problems with the "Emperor Battle for Dune_EZ.exe" and will make reference to the "Question Reference" number in that submission.

The second attachment with this message is the output from the "Emperor Battle for Dune_EZ.exe" located on the install disk of the game. The first attachment, again, is the output from the plain vanilla "ez.exe" that is downloaded from your support site. I hope this provides the information that you need to give a solution.

Again, any help would be appreciated.

 

Answer

Title: Why does Emperor crash to desktop during install?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010614-002183&p_created=992553735

Title: How does a disconnect work when playing Emperor:Battle for Dune?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010416-000906&p_created=987460527

Title: Are there any Command Interface general tips for Emperor: Battle for Dune?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010605-000114&p_created=991715110

Title: Why does Emperor:Battle for Dune crash? Why do I receive Internal Errors?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010607-000295&p_created=991897927

Title: What does "Cannot Create 3D Device" mean? How do I fix it?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010612-001561&p_created=992382264

At 08/01/2001 02:31 AM we wrote -

Title: Why does Emperor:Battle for Dune lock up or crash? Why do I receive Internal Errors?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_sid=Z1kwf2Pf&p_lva=&p_refno=010607-000295&p_created=991897927

At 08/01/2001 02:34 AM we wrote Why does Emperor:Battle for Dune crash? Why do I receive Internal Errors?

Link: http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_refno=010607-000295&p_created=991897927-  

 

  File Attachments

   • EAsy_EA.txt

 • EAsy_EA.txt

 


X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR: Celeron
X_SPEED: 416 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: 3dfx Voodoo3
X_DISPLAY_DRIVER: 4.13.01.0027
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 5 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.11.01.0711
X_MODEM: Courier V.Everything EXT
X_V_MANUFACTURER: 3dfx Interactive, Inc.
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: ParaKnowYa August 02, 2001, 04:35:00 PM
Hi there,

I have read almost all posts in this thread but could not yet find a solution for the problem I have which is similar to what was reported by others already. In single player campaign @ random times the game just hangs while music is still playing... Control+Alt+Delete allows me to reboot so this is not a classic hw freeze.

The systems this is happening on are:
Athlon TB 1.33GHz C
Asus A7A266
!(also tested ECS K7S5A)
384MB DDR-Ram
VideoLogic Vivid!XS (Kyro II) 32MB
!(also tested GF2, G400Max, Savage3D, Savage4)
TerraTec DMX Xfire 1024
Dx8.0 final
WinME

Athlon Classic 650MHz
Asus K7M
256MB SDRam
VideoLogic Vivid! (Kyro I) 32MB
SBLive! Classic (gold version)
Dx8.0 final
Win98

For both systems with the different stuff I was using the latest drivers.

EVERY other games tested so far (of over 100 games I own for testing reasons and because I collect good ones  ;) worked without a single problem so why does Emperor hang? (this goes out to WW)

Thanks to all those who give support here and try their best to check what the problem could be but it seems to be bigger than most thought once you check what hardware I already tested to get this fixed.

I will try skirmish BUT note that even if this works without a hang, it does not mean Im happy with the game because single player campaign is for me, besides multiplayer, the most important part! =)

kindest regards
PKY
: Re: Lockup issues! Post here please
: ParaKnowYa August 02, 2001, 05:01:00 AM
Just sent another mail to WW support...
: Re: Lockup issues! Post here please
: alley_cat August 02, 2001, 05:34:00 AM
They close my issue. THEY CLOSED MY ISSUE AND WITHOUT ANY REASON (actually, the reason appearently was that there is no voodoo driver that supports DX7)
Nyar, could you please talk to them or something cause it seems you are the only one they are listening too. I HAVE NEVER SEEN SUCH PATHETIC TECH SUPPORT IN ALL MY LIFE! And if one of the administrators who told me all the time to talk to tech support happens to cross by, than I will tell you this: Westwood tech support sucks. There is nothing you can say about it. If they say there is no voodoo driver that supports Directx7 and than close my issue with me still having problem, they deserve all humiliation I can give on them. On you know thats true. I am so mad at this point. I reallt feel like killing someone.
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 08:23:00 AM
sure, tech support listens to me, my case is still open and they are still investigating and replying to my questions. Too bad the users of this board will not listen. I have asked several times to not put in this thread any grieve you might have with ww tech support...what can I say, just read through the last 10 posts or so and draw your own conclusion...

I said I would go to tech support and put your problems there, so I did.... updates:

Alley_cat: for me, they are still looking into te issue why driver version 1.04 works and 1.07 did not. => they have updated me several times.

x-ray: They asked me if I could ask x-ray to check his ethernet card, due to the strange IP address. I also asked x-ray to update his video card drivers => where is he and his reply ?

Right now, I can not give tech support any answer, cause I have no updates for x-rays issue...cool...trying to help people out, guess It is time I start to focus on enjoying the game...

You all know why I took the libarty of gathering all info in one topic, and why I have put it in a summary to tech support:

"In closing, if you honestly, truly, absolutely feel tech support is not helping you, send me an email at devinoch@westwood.com with a complete log of your communications with tech support and I will look into it.

Devinoch"

In stead of flaming ww tech support in this thread, why did not anyone do the above and leave this thread for troubleshooting, like I asked several times ?

I really tried to help you guys, but as said before, Im still feeling the Spanish guy who faught windmills and Im kinda fed up with that.

You all do what you think is best, and above all, especially do not listen to a fool who is fighting windmills...

 :(

Nyar...
: Re: Lockup issues! Post here please
: alley_cat August 02, 2001, 09:11:00 AM
Nyar, Im sure you know Im one of the most patient one here. But you saw their responses to me, and saw how wise and logical they were, and since I still have the problem (with the 1.07) for over a month, and the Westwood tech support is trying to feed me with bull**** (how else can you explain their statement about the voodoo drivers? Either they are really stupid or they just do not want to help me and hope I will not know what they are saying is not true). So now I am back and feeling tired again. And I think that this time I have every right to accuse Westwood. I did not do it even once over the last couple of weeks where only you were the good soul who tried to help me. But now, it seems that they are trying to get rid of me since they do not have a proper answer.
Maybe you can try and continue talking with the tech team.
Did you get a helpful response so far from them? A response containing an idea that was not covered here in one of the threads? I will sure like to know. But until than, Im really disappointed of Westwood. And I think that this time you should agree with me about this.
: Re: Lockup issues! Post here please
: number6 August 02, 2001, 09:20:00 AM
nyar,

I doubt Devinoch can do anything once they close an issue. I also doubt there is anything they can do anyway for my issue at this point. They say K6-III processors are not supported. It would have been nice for them to say that from the beginning though. Personallly I am tired of emailing people who do not do anything to help and do not provide technically accurate information. I have no confidence in their abilitites. I am sorry if you consider this a flame, I do not. I am just giving my opinion.
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 09:50:00 AM
Alley, I promissed not to leave you in the middle of all this, and I will not. I will finish my comunication with WW tech support in a proper way and provide you with updates/results.

I know that most of you have been really patient, and that is not the issue here. What dissapointed me, is that several still used this thread to post their grieve with WW. I asked several times to not use this thread to post any grieves. This is not a question of me understanding your grieves, cause I do understand them, do not get me wrong there. But as far as I can conclude things (just like you do), Im not being listend to, so why would I bother to continue (besides to continue with the case I have with WW tech support)?

Give me one good reason ? There is not any..

And number6, I do not take that as a flame.
Everyone has his/her right to an opinion, I just wish it would not be in this thread.

Again, my issue is not about how good/bad tech support is. It is about this thread being used as outlet for your grieves with tech support, while I asked you to not do so.... that is it...

Enough said...  :(

Nyar...
: Re: Lockup issues! Post here please
: alley_cat August 02, 2001, 11:19:00 AM
Nyar, I totally accept what you say. Maybe this is not the proper place to talk about this. So where do you suggest we should put this complains (honest quesiton)?
Number6, Leeto, do you think we should open a new thread containing the expreience we had with the WW tech support? What do you think?
I agree that Nyar did a splendid job so far. Keep on doing so!  :) I will respect what you asked, so number6 and Leeto, tell me what you think.
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 11:33:00 AM
Thank you Alley. I would suggest you do the following:

1) Send an e-mail to Devinoch, as you clearly tried tech support and they could not/did not help you.

2) Send an e-mail to customer service, I do not know what is does, but who knows. Look on the below link for e-mail addresses.

http://westwood.ea.com/html/techsupp/custserv.html

Opening a new thread would be a good outlet, but I doubt if anyone from WW will respond, or give you the satisfaction your looking for. As said, at least you are able to get rid of the grieve you have...

[Edit: As word of advise, make sure you do not curse in that thread, cause that might get it deleted....]

Nyar...

[This message has been edited by Nyarlathotep (edited 08-02-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 11:45:00 AM
antonym, try to download the 1.04 or 1.05 Voodoo drivers. You can find them on the below site:
http://www.gamers-ammo.com/v3.html

(thanks number6)

Installing the 1.04 drivers and putting +w behind the shortcut (important) worked for Alley_cat. Who knows, might help you too...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 11:52:00 AM
fallom, for you, as well as for so many other users who are using the Nvidia drivers.... try the drivers from your card manufacturer. you are another example that works in favor of my theory.

As far as I can see now (thanks to no updates from users with GeForce cards that actually work), Im the only one in this thread, with a GeForce and using my card manufacturers drivers...

Look at the differences:

Mine:

----EASy System Summary--------------------------------------

     Video Card                    : ASUS V8200 Series v12.60
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1260

Primary display device

     Description                   : ASUS V8200 Series v12.60
     Manufacturer                  : ASUS
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1260
     Provider                      : ASUS

It has Asus all over it....

Now yours (and every others for that matter):

----EASy System Summary--------------------------------------

Video Card : NVIDIA RIVA TNT2/TNT2 Pro
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1241

Primary display device

Description : NVIDIA RIVA TNT2/TNT2 Pro
Manufacturer : NVIDIA
Video Memory : 32 MB

Main Driver : nvdisp.drv
Version : 4.13.01.1241
Provider : NVIDIA

See ? WHere is you card manufacturers name ?
As said before, I do not know if it means anything, but for now, all votes in favor of my theory.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 11:55:00 AM
Another thing, if you have updated your videocard drivers (or soundcard drivers for that matter), you might want/need to re-install DirectX.

http://www.microsoft.com/directx/

Nyar...
: Re: Lockup issues! Post here please
: alley_cat August 02, 2001, 12:35:00 PM
Duke and number6. I sent Dev an e-mail now, and I intend to start a thread too. I just you to make all your info about your discussions with the Westwood tech support ready, tell me you are ready, and than I will start a thread which would contain a copy of what I sent to Dev.
Sorry again Nyar.  :)
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 01:05:00 PM
No prob Alley, thanks for listening. I just hope the mailing and starting a new thread give you the satisfaction you are all looking for...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 01:14:00 PM
MrShadow, did you try the drivers from your manufacturer ? If so, any change in your problem ?

Alley, if you talk to x-ray by any chance, could you ask him for an update ?

Thanks...

Nyar...

[This message has been edited by Nyarlathotep (edited 08-02-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 01:25:00 PM
fallom, if it works for you now, could you please post step by step what you did ?

Thanks in advance !

Nyar...
: Re: Lockup issues! Post here please
: number6 August 02, 2001, 02:02:00 PM
alley_cat,

   I will not be able to get to all of my emails and stuff until 7 hours from now. I will let you know when I am ready.

: Re: Lockup issues! Post here please
: Reaperman August 02, 2001, 03:50:00 PM
Oh, god, I think Im going NUTS after about eight hours trying to get the bugger to run properly.

I get a series of different problems, depending on what Im doing, but all of them throw me out to the desktop without so much as an error message;

If Im in Skirmish, I get about thirty seconds of playing and then out to desktop.
If Im running the Tutorial, the helpful voice-over gets as far as mentioning that space is limited and then it all goes wrong.
The Atreides campaign, Mission 1: The main game engine loads up, zoom into the construction yard, the Mentat has time to say a few words and then the screen pans across to a spice field and it all goes wrong.
Harkonnen and Ordos campaigns: no sooner has the "loading bar" filled up than I am looking at the desktop once more. do not even get as far as the game engine.

I have been through Westwood Support and tried everything they suggested (they were very helpful BTW... no flames here) but still no dice. The Avance site has a couple of broken links at present, so Im a bit worried about the sound card, but the thing is the little of the game I see has sound and graphics working just fine...

Anyway, Im approaching my wits' end. Not a long way to go, of course :-) but if anyone can help me, I would be wildly appreciative. This is driving me nuts. I have tried getting the latest drivers for the TNT2 (and yes, I reinstalled Emperor afterwards) I played around with the CD cache and everything. Nothing. Sob....

Oh, incidentally, menu screens and movies work fine.

  Thanks for any help you can give me,
             Reaperman

Here is the EAsy_EA txt file;

---EASy System Summary--------------------------------------

     Video Card                    : NVIDIA RIVA TNT2 Model 64/Model 64 Pro
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : ALS4000 Audio Device (WDM)
     Sound Driver                  : als4000.sys
     Driver Version                :

     DirectX                       : DirectX 8
     Operating System                Windows ME   4.90.3000

----EASy System Output---------------------------------------

     Computer Name                 : REX   WILTON

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 478 MHz AuthenticAMD AMD K6-2
                                     5 8 12

     RAM                           : 63 MB Total
                                     0 MB Free
     Virtual RAM                   : 1984 MB Total
                                     1878 MB Free

     Operating System              : Windows ME   4.90.3000


     Default Browser               : C:COMPUS~2cs.exe "%1"
     Version                       :

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 23 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA RIVA TNT2 Model 64/Model 64 Pro
     Manufacturer                  : NVIDIA
     Video Memory                  : 32 MB

     Main Driver         : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : ALS4000 Audio Device (WDM)
     Manufacturer                  : Avance

     Main Driver                   : als4000.sys
     Version                       :
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : Microsoft

     Main Driver                   : serwave.vxd
     Version                       : 4.90.00.3000
     Provider                      :

     Description                   : Gameport Joystick
     Manufacturer                  : Microsoft

     Main Driver                   : vjoyd.vxd
     Version                       : 4.08.00.0400
     Provider                      :

     Description                   : Microsoft Kernel System Audio Renderer
     Manufacturer                  : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Microsoft Kernel Audio Mixer
     Manufacturer                  : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Thrustmaster Flight Control System
     Driver                        : msjstick.drv
     Version                       : 4.08.00.0400
     Attached                      : No

     Description                   : 2-axis, 4-button joystick
     Driver                        : msjstick.drv
     Version                       : 4.08.00.0400
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 214 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : DOS400
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 9.53 GB
     Free Space                    : 2.68 GB

Drive Letter D
     Volume Name                   : PETROCs
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 286.83 MB
     Free Space                    : 195.86 MB

Drive Letter E
     Volume Name                   : DADsAPPS
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 2.74 GB
     Free Space                    : 1.69 GB

Drive Letter F
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Ergovision 760 TCO95/TCO95-S
     Manufacturer                  : Taxan (Europe) Ltd.
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Dial-Up Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Dial-Up Adapter #2 (VPN Support)
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  : Microsoft
     Driver                        : netpptp.sys
     Provider                      : Microsoft
     Bound Protocols
          NDISWAN

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : HID-compliant mouse
 Type   :


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Motorola VoiceSURFR 56K Internal PnP
     Driver                        : Motorola VoiceSURFR 56K Internal PnP
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
spool32.exe
mprexe.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
tsadbot.exe
msmsgs.exe
wmiexe.exe
ddhelp.exe
wcs2000.exe
internat.exe
msimn.exe
pstores.exe
autorun.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET COMSPEC=C:WINDOWSCOMMAND.COM

SET windir=C:WINDOWS

SET winbootdir=C:WINDOWS

SET TEMP=C:WINDOWSTEMP

SET TMP=C:WINDOWSTEMP

SET PATH=C:WINDOWS;C:WINDOWSCOMMAND;C:DOS

SET PROMPT=$P$G

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 04:01:30 PM
Reaperman, for you the same as for all Nvidia users in here. Please try to get the latest driver from your video card manufacturers site. Check the previous page for my posts as of why   :)

[Edit: btw, you hav a funny browser...
Default Browser : C:COMPUS~2cs.exe "%1"]

Nyar...

[This message has been edited by Nyarlathotep (edited 08-02-2001).]
: Re: Lockup issues! Post here please
: fallom August 02, 2001, 06:23:30 AM
Nyar, I tried putting the cd cache back to default, crash. With it on low, the movies stutter and stuff...I tried putting the sound acceleration to max, crash. Seems to me they both work in conjunction...


How long has Westwood been aware of this issue?
: Re: Lockup issues! Post here please
: Nyarlathotep August 02, 2001, 06:59:30 AM
If you mean the SBLive! and the VIA chipset.. dunno to be honest, but for little time now if you ask me... And the lockup issue...pff, a long time...

Nyar...

[This message has been edited by Nyarlathotep (edited 08-02-2001).]
: Re: Lockup issues! Post here please
: antonym August 02, 2001, 08:03:30 AM
Thanks Nyar.  I will try that as soon as Im back at my home machine.  I have downloaded two different sets of the 1.05.00 drivers and both tell me, upon install, something to the effect that my machine does not have the appropriate language or that it can not find the language that the driver is for.  Those are not the exact words but It is pretty close.  Anyone else have this.  BTW, this is a standard english install of Win98SE.

I will try the 1.04.00 drivers as well.  Maybe they will install properly.

One last thing...  Has anyone had problems with other games when moving back to an older version of the Voodoo drivers?

Thanks again everyone!
: Re: Lockup issues! Post here please
: nine12 August 02, 2001, 08:52:30 AM
Ok. My problem is as follows. When viewing the movies in Emperor (not all, but most), certain ones will lockup my machine. It is not a crash back to the desktop, it completely freezes my machine.

I have tried adding +w to the shortcut, but it did not work. I have tried reinstalling twice, but to no avail. I have also tried e-mailing WW tech support but so far no answer.

My EAsy_EA.txt files (which I have conveniently uploaded to my web server as to not take up too much space) is at the following address.

http://www.leprekaunz.fragme.co.uk/EAsy_EA.txt

Any help is appreciated. Thanks!!

Update: Please keep in mind that I close everything down when playing except Explorer and Systray.

[This message has been edited by nine12 (edited 08-02-2001).]
: Re: Lockup issues! Post here please
: number6 August 02, 2001, 09:24:30 AM
alley_cat,

are you going to start that thread?
: Re: Lockup issues! Post here please
: nine12 August 02, 2001, 10:10:30 AM
^
: Re: Lockup issues! Post here please
: nine12 August 02, 2001, 12:04:30 PM
Bump the Elephant. I love that guy...
: Re: Lockup issues! Post here please
: MrShadow August 02, 2001, 02:19:30 PM
"MrShadow, read my previous posts about GeForce drivers. Looking at your output, I would say your case votes in favor of my theory...
----EASy System Summary--------------------------------------

Video Card : NVIDIA GeForce2 GTS/GeForce2 Pro
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1241


In short, get the drivers from your card manufacuteres site (latest), or search www.download.com in the driver section.

Keep us updated !

Nyar..."

I tried the drivers from creative and the NVIDIA microsoft certified ones and reinstalled DirectX.   Emperor still crashes and I noticed it still says I have the 4.31 drivers.

MrShadow

: Re: Lockup issues! Post here please
: alley_cat August 02, 2001, 03:41:30 PM
"Thanks Nyar. I will try that as soon as Im back at my home machine. I have downloaded two different sets of the 1.05.00 drivers and both tell me, upon install, something to the effect that my machine does not have the appropriate language or that it can not find the language that the driver is for. Those are not the exact words but It is pretty close. Anyone else have this. BTW, this is a standard english install of Win98SE.
I will try the 1.04.00 drivers as well. Maybe they will install properly.

One last thing... Has anyone had problems with other games when moving back to an older version of the Voodoo drivers?"
Hah! Told you I was not my system fault for not being able to install the stupid 1.05 version  :)
Anyway, I had the same problem with the drivers, so I tried to install the 1.04 drivers (on my current 1.07) and it worked fine afterwards.
Number6, since Dev already answered my e-mail (you do not want to know) it would not be appropriate if I would be the one to start such a thread, but if one of you (you or Leeto) would start such a thread I will be happy to join in.

: Re: Lockup issues! Post here please
: antonym August 03, 2001, 05:43:00 AM
Nope  ;)
: Re: Lockup issues! Post here please
: Nyarlathotep August 03, 2001, 06:04:00 AM
MrShadow, I asked this to someone before, but unfortunately, no reply back on how it went. I do not know if Creative already has a GeForce 3, but what you could try is using that driver. Im having an Asus GeForce 3 and read the readme file. In the readme it states that you can also use these drivers for GeForce 2 cards. IF you are going to try it, make sure you have got your old drivers at hand, just to make sure if anything goes wrong, you can get back.

The latest driver version for my GeForce is 12.60. Try to find out if Creative has a Geforce 3 and try that driver...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 03, 2001, 06:06:00 AM
antonym, Im glad it works for you now. Have fun !   :D

btw, I have updated my report with tech support with your story. If I have a reply on the question "How come 1.04 works, but 1.07 does not ?" Ill let you and Alley know.

Nyar...

[This message has been edited by Nyarlathotep (edited 08-03-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 03, 2001, 06:15:00 AM
nine12, I tried to go to the site you have copied in here, but getting a strange msg about all kinds of possible reasons why it did not work. I for one would not mind if you copied your report in here  :D

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 03, 2001, 01:22:00 PM
Very well.... here it is  :)

----EASy System Summary--------------------------------------

     Video Card                    : 3dfx Voodoo Banshee
     Video Driver                  : 3dfx16vb.drv
     Driver Version                : 4.14.01.1777

     Sound Card                    : Creative Sound Blaster PCI128
     Sound Driver                  : sbpci.vxd
     Driver Version                : 4.06.00.2001

     DirectX                       : DirectX 8
     Operating System                Windows 98    4.10.1998

----EASy System Output---------------------------------------

     Computer Name                 : home1

BIOS Info
     Name                          : Award
     Version                       : Award Medallion BIOS v6.0
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 706 MHz AuthenticAMD Duron
                                     6 3 1

     RAM                           : 127 MB Total
                                     0 MB Free
     Virtual RAM                   : 1920 MB Total
                                     1846 MB Free

     Operating System              : Windows 98    4.10.1998


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 65 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 32
     Refresh Rate (Primary)        : Adapter Default

Primary display device

     Description                   : 3dfx Voodoo Banshee
     Manufacturer                  : Xpentor Optimizers
     Video Memory                  : 16 MB

     Main Driver                   : 3dfx16vb.drv
     Version                       : 4.14.01.1777
     Provider                      : Xpentor Optimizers
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |   *   |   *  
     800 x 600|  *   |   *   |    *   |   *   |   *  
     1024x 768|      |   *   |    *   |   *   |   *  
     1152x 864|      |   *   |    *   |   *   |   *  
     1280x1024|      |   *   |    *   |   *   |   *  
     1600x1200|      |   *   |    *   |   *   |   *  

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative Sound Blaster PCI128
     Manufacturer                  : Creative

     Main Driver                   : sbpci.vxd
     Version                       : 4.06.00.2001
     Provider                      :

     Description                   : Creative Sound Blaster PCI128 Legacy Device
     Manufacturer                  : Creative

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Creative Gameport Joystick
     Manufacturer                  : Creative

     Main Driver  : vjoyd.vxd
     Version                       : 4.08.00.0400
     Provider                      :

     Description                   : Microsoft SideWinder game pad
     Driver                        : MSGAME.VXD
     Version                       : 2.01.00.0163
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 214 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 14.64 GB
     Free Space                    : 2.23 GB

Drive Letter D
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 13.96 GB
     Free Space                    : 3.74 GB

Drive Letter E
     Volume Name                   : EMPEROR2
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 440.28 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1600,1200

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Realtek RTL8139(A/B/C/8130) PCI Fast Ethernet NIC
     Manufacturer                  : Realtek
     Driver                        : rtl8139.sys
     Provider                      : Realtek
     Bound Protocols
          TCP/IP
               IP Address:                   : 192.168.0.3
               IP Mask:                      : 255.255.255.0
               Gateway:                      : 192.168.0.1


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   :
     Driver                        :
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
spool32.exe
mprexe.exe
mstask.exe
servudaemon.exe
mmtask.tsk
rpcss.exe
taskmon.exe
mdm.exe
ddhelp.exe
mdm.exe
Explorer
Systray
asusprob.exe
mdm.exe
savenow.exe
wcmdmgr.exe
msmsgs.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H7 P330 T6
SET SBPCI=C:SBPCI

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS
DEVICE=C:WINDOWSEMM386.EXE


------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98   , Version 4.10, Build 1998
X_PROCESSOR: Duron
X_SPEED: 706 MHz
X_MMX: No
X_RAM: 127 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: 3dfx Voodoo Banshee
X_DISPLAY_DRIVER: 4.14.01.1777
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 7 MB
X_AUDIO_CERTIFIED: Certified
X_AUDIO_DRIVERS: sbpci.vxd 4.06.00.2001
X_MODEM:
X_V_MANUFACTURER: Xpentor Optimizers
X_A_MANUFACTURER: Creative
X_CASE_END
: Re: Lockup issues! Post here please
: Nyarlathotep August 03, 2001, 02:05:00 PM
nine12, forgive me if Im wrong, but could not you just run the 3DFX Voodoo drivers ? Can anyone confirm or correct me for that matter ?

In the meantime, you could try the option -c behind the shortcut (could not find in your posts if you have already tried that).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 03, 2001, 02:15:00 PM
GeForce/Nvidia users, copied below from another thread:

"I had it once, and I have tried upgrading to the newest detenators too. did not work so i thought a little about the problem, then tried really old detanator, version 5.something, and it worked WELL as hell !
all smooth and no frezes what so ever !"

(Thanks to Vsync)

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 03, 2001, 02:52:00 PM
I have tried -c and the Voodoo Drivers.
: Re: Lockup issues! Post here please
: dune01 August 03, 2001, 05:03:30 AM
I have upgraded my computer and now I am having worse problems than I was before.  I will paste my EA_EAsy.txt and DXDiag results below.  The problem that I am having now is that I can start the game and load a level and then the machines freezes, except fot the audio.  I can Ctrl-Alt-Delete and restart the machine but that is it.  All of the beginning movies play and the level seems to load OK.  I am running version 1.07 of E:BFD.  I have loaded Max Payne, and I can play it at max settings without any problems.  I have also loaded Unreal Tournament and it runs fine.

New Machine:

Intel D850GBC System Board
Intel 1.7 Ghz
256 MB RAM (The RAM came with the processor and is Kingston)
Sound Blaster Live X-Gamer
VisionTek GeForce 3
Adaptec 2940U2W SCSI Controller
18GB IBM SCSI hard Drive (Plenty of free space)
Windows 98 SE

----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce3
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative SB Live!
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : WILLIAM

BIOS Info
     Name                          : American Megatrends
     Version                       :
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 1700 MHz GenuineIntel
                                     15 0 10

     RAM                           : 255 MB Total
                                     156 MB Free
     Virtual RAM                   : 640 MB Total
                                     608 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 1 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce3
     Manufacturer                  : NVIDIA
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live!
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 8.79 GB
     Free Space                    : 5.47 GB

Drive Letter D
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Mitsubishi Diamond Plus 70 (TF-7700P)
     Manufacturer                  : Mitsubishi Electronics
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : Microsoft PS/2 Port Mouse
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : U.S. Robotics 56K Fax PCI
     Driver                        : U.S. Robotics 56K Fax PCI
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

    Glide2 Version              :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
wmiexe.exe
emperor battle for dune_ez.exe
ddhelp.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR:
X_SPEED: 1700 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA GeForce3
X_DISPLAY_DRIVER: 4.13.01.1241
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 5 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.11.01.0711
X_MODEM: U.S. Robotics 56K Fax PCI
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END


DXDIAG
------------------
System Information
------------------
Time of this report: 8/3/2001, 15:49:34
       Machine name: WILLIAM
   Operating System: Microsoft Windows 98 (4.10, Build 2222)  A
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS:
          Processor: Intel x86 Family 15 Model 0 Stepping 10, ~1700MHz
             Memory: 256MB RAM
          Page File: 31MB used, 608MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file nvdisp.drv is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
                     DirectDraw test results: All tests were successful.
                     Direct3D test results: All tests were successful.
                     AGP texturing test results: All tests were successful.
        Sound Tab 1: The file EMU10K1.VXD is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
                     DirectSound test results: All tests were successful.
          Music Tab: DirectMusic test results: All tests were successful.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
    d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1062400 bytes
 d3dref8.dll: 4.08.00.0400 English FinalRetail 11/7/2000 15:16:46 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 446464 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 118784 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 102400 bytes
  dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
  dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 69632 bytes
   dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 118784 bytes
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes
  dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes
  dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
  dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
 dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 204800 bytes
  dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes
   dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 307200 bytes
   vjoyd.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 33361 bytes
  joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes
     joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 155648 bytes
   gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 249856 bytes
  gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes
     pid.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
 hidgame.sys: 4.07.00.0700 English Final Retail 11/27/1999 07:00:00 8880 bytes
  dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes
  dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes
  dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes
  dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
   dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/200015:16:46 110080 bytes
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes
   dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes
   dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 52224 bytes
  dxmasf.dll: 6.04.07.1112 English Final Retail 8/1/2001 21:16:10 498448 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167936 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 956416 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 11/7/2000 15:16:46 5672 bytes
 strmdll.dll: 4.01.00.3857 English Final Retail 8/1/2001 21:16:10 252736 bytes
  vidx16.dll: 0.00.00.0000 English Final Retail 8/1/2001 21:16:12 10240 bytes
 iac25_32.ax: 2.00.05.0050 English Final Retail 4/23/1999 22:22:00 198656 bytes
  ir41_32.ax: 4.31.16.0002 English Final Retail 4/23/1999 22:22:00 857600 bytes
 ir41_qc.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 135168 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 352256 bytes
 ir50_32.dll: 5.1026.15.0041 English Final Retail 4/23/1999 22:22:00 753664 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes
   ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 245248 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  ksuser.dll: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 41920 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 6368 bytes
  swenum.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:38 13824 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:16 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:16 50688 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:21:26 366080 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:24 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:40 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 7424 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13664 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:22:20 465920 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:20 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 86016bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:52 29696 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:52 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:50 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:48 38400 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:56 82432 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 45568 bytes
    msdv.sys: 4.10.2226.0400 English Final Retail 10/21/2000 02:26:06 55936 bytes

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce3
     Manufacturer: NVIDIA
        Chip type:
         DAC type:
        Device ID: EnumPCIVEN_10DE&DEV_0200&SUBSYS_001B1545&REV_A3


































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































call it a solution.

I have tried to be positive during all of this but Im very dissapointed.  I keep opening my ticket with Westwood, and they keep closing it and sending me the same list of links to their support pages.  It does not matter how much I explain, how much detail I provide, how nice I try to be, the ticket gets closed and I get the same set of links back to their support page.  

Let me just say, you are much better off following the message area and relying on your fellow consumer than trying to get anything useful out of the support department at Westwood.  I now understand the frustration expressed by so many over the last month regarding Westwood and this game.  Let us hope that this is an isolated incident and that it is only a fly on the windshield of an otherwise great gaming company.

---

One other thing.  The irony of this whole thing is that NONE of the set of links, that were sent as the answer to my problem, worked! :O  They all give an "error loading page" message!  Also, there is still no mention of the solution for Voodoo users in the support database!

[This message has been edited by antonym (edited 08-03-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 04, 2001, 05:25:00 AM
Antonym, the +w will force the game to
preload each movie into memory before playing.

As far as I can tell from WW tech support answers, they are still investigating the issue about the 1.04 and later drivers for the Voodoo. they have also asked me to give them an update on x-rays system... because I can not, Im afraid they will close my case...

Alley, could you try to find out what his prob status is ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 04, 2001, 05:33:00 AM
Dune01, please read my posts about the GeFoce issue.

Video Card : NVIDIA GeForce3
Video Driver : nvdisp.drv
Driver Version : 4.13.01.1241

It is not the driver from your card manufacturer. And for example, for Asus, the latest driver is 12.60.

Nyar...
: Re: Lockup issues! Post here please
: ewan August 04, 2001, 06:06:00 AM
My PC locks up solid - cant do Ctrl+Alt+Del or anything. It locks up both in single player skirmish or campaign. It seems to lockup whenever there is a lot of action on the screen e.g lots of moving units etc etc. The music however, keeps running. Hee is a copy of the easyea.txt :----EASy System Summary--------------------------------------

     Video Card                    : 3dfx Voodoo3
     Video Driver                  : 3dfx16v3.drv
     Driver Version                : 4.12.01.0666

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : Ewan

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 553 MHz GenuineIntel Pentium III
                                     6 7 3

     RAM                           : 382 MB Total
                                     265 MB Free
     Virtual RAM                   : 1665 MB Total
                                     1609 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 14 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Adapter Default

Primary display device

     Description                   : 3dfx Voodoo3
     Manufacturer                  : 3dfx Interactive, Inc.
     Video Memory                  : 16 MB

     Main Driver                   : 3dfx16v3.drv
     Version                       : 4.12.01.0666
     Provider                      : 3dfx Interactive, Inc.
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      : Creative

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                    : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 19.00 GB
     Free Space                    : 16.36 GB

Drive Letter D
     Volume Name                   : EMPEROR4
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 384.81 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter E
     Volume Name                   : NEW
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 447.97 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter F
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1600x1200

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : 3Com EtherLink XL COMBO 10Mb Ethernet NIC (3C900-COMBO)
     Manufacturer                  : 3Com
     Driver                        : el90x.sys
     Provider                      : 3Com
     Bound Protocols
          TCP/IP
               IP Address:   : 192.168.1.1
               IP Mask:                      : 255.255.255.0
              Gateway:                      :

          NetBEUI

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : MT5600ZDX
     Driver                        : MultiTech Systems MT5600ZDX
     Provider                      :  6- 7-2000

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
spool32.exe
mprexe.exe
mstask.exe
pcciomon.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
3dfxman.exe
pop3trap.exe
webtrap.exe
rnaapp.exe
tapisrv.exe
iexplore.exe
ddhelp.exe
ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

C:PROGRA~1TRENDP~1PCSCAN.EXE C: C:WINDOWSCOMMAND /NS /WIN95

mode con codepage prepare=((850) C:WINDOWSCOMMANDega.cpi)

mode con codepage select=850

keyb uk,,C:WINDOWSCOMMANDkeyboard.sys

------------------------------------------------------------

----Config.sys----------------------------------------------

device=c:windowshimem.sys

DEVICE=C:WINDOWSEMM386.EXE NOEMS

device=C:WINDOWSCOMMANDdisplay.sys con=(ega,,1)

Country=044,850,C:WINDOWSCOMMANDcountry.sys

------------------------------------------------------------

: Re: Lockup issues! Post here please
: number6 August 04, 2001, 10:40:00 AM
antonym,

  Have you tried Homeworld with any Voodoo drivers newer than 1.05? The newer drivers cause graphics in that game to flicker quite a bit. Another game, Shogun Total War, does not display rain correctly with any known 3DFX driver. The point I am trying to make is that there are not going to be any new drivers released to fix any known problems with the Voodoo series video cards. The last driver released back in February this year, is much worse, for me anyway, than the 1.04 drivers. Nyar, I do not think Westwood is going to be able to solve this one. How can they support something that is no longer supported by the manufacturer?
: Re: Lockup issues! Post here please
: nine12 August 04, 2001, 02:02:00 PM
Umm.... can anyone help me?

I have sorta figured my problem out. I have a VIA Chipset and a PCI Sound card, and apparently the conflict. So I did as I was told to do by the tech support people, and I downloaded the 4-in-1 drivers.

SO I tried installing the drivers, but when I boot up Windows it says It is found new hardware and tries to install the drivers for them. The hardware is like VIA PCI something or other, and PCI Bus or something.

And when I try to install the Sound part of it (a seperate install) it says I have not enabled the PCI Audio slot in the BIOS, however when I go to the BIOS it says Auto for that option, and there is no Enabled.

So anyways, I think VIA should get some working drivers. I downloaded the right ones for my Chipset, and Audio, but they dont seem to work. Im getting tired of tech support. This is ****ing me off so much.
: Re: Lockup issues! Post here please
: nine12 August 04, 2001, 05:36:30 AM
.
: Re: Lockup issues! Post here please
: nine12 August 04, 2001, 07:57:30 AM
dgsfehw46thbtbfg
: Re: Lockup issues! Post here please
: dune01 August 04, 2001, 08:02:30 AM
Those are the latest drivers off of VisionTeks website.  I have a VisionTek GeForce 3.  The latest that they have posted is 12.41.  Do you know where I can get other drivers that will work, or do you have any other suggestions?
: Re: Lockup issues! Post here please
: antonym August 04, 2001, 08:09:30 AM
number6,

I have both of those games and have not had any problem with either running the non beta 1.07.00 drivers.  If you want to see something nasty, load up Everquest with your 1.04.00 drivers.  It is a frightening thing.

Also, I have other recent games that utilize DirectX8 that do not have these problems (NBA Live 2k1, Fallout Tactics, High Heat Baseball 2002, Echelon etc.) just to name a few.  I find it hard to believe that Emperor utilizes some features of DX8 that these do not.

This is the first time that I have ran into a problem of this degree that a patch, driver update, or simple adjustment would not fix.

I understand that 3dfx sold out to NVidia but their cards still remain some of the most popular cards out there in peoples machines.  The market for these cards is still huge.  I would hate to think that companies have just written off this hardware and refuse to try and make their products work with them any longer.  That would seem to me to be foolish.  The number of posts, describing these problems, would seem to support that theory.

Sure I would like to go get a ELSA Gladiac Ultra GeForce2 or GeForce3.  Do I have $300 for a video card right now.  Absolutely not  :(  Ah well, onward and upward  :)
: Re: Lockup issues! Post here please
: number6 August 04, 2001, 10:46:30 AM
antonym,

  In Homeworld do you use DirectX or OpenGL for the 3D acceleration? I have tried the latest drivers (1.07 non beta) for Shogun Total War and the rain is not translucent. This is even mentioned as a known problem for this game and Voodoo cards. What type of Voodoo card do you have? I have a Voodoo 3 3000 PCI. I would like to know where you obtained drivers that fixed this problem.
: Re: Lockup issues! Post here please
: Nyarlathotep August 05, 2001, 06:03:00 AM
ewan, have you tried the 1.04 drivers for the Voodoo and putting the -c, or +w behind the shortcut ?

You can download the drivers here:
http://www.gamers-ammo.com/v3.html

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 05, 2001, 06:06:00 AM
nine12, what options do you have in the BIOS, besides "auto" ?

And is the SB128 a seperate card in your system, or is it intergrated on the motherboard ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 05, 2001, 06:12:00 AM
dune01, Im kinda surprised that Visiontek has not got the 12.60 drivers. Also, It is wierd that Vsiontek does not show as "Video card"... Im kinda lost there, but I will search for you.

Nyar...
: Re: Lockup issues! Post here please
: octax August 05, 2001, 09:55:00 AM
i get lock up when iam in the game playing  :(

----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce2 MX/MX 400
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative SB Live! series
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.12.01.0905

     DirectX                       : DirectX 8
     Operating System                Windows 98   4.10.1998

----EASy System Output---------------------------------------

     Computer Name                 : OCTAVIO

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v4.51PGN
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 402 MHz GenuineIntel Celeron
                                     6 6 5

     RAM                           : 127 MB Total
                                     23 MB Free
     Virtual RAM                   : 1920 MB Total
                                     1845 MB Free

     Operating System              : Windows 98   4.10.1998


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 4 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 32
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce2 MX/MX 400
     Manufacturer                  : NVIDIA
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |       |        |       |      
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! series
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.12.01.0905
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version    : 4.08.00.0400
     Certified                  : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 5.99 GB
     Free Space                    : 4.06 GB

Drive Letter D
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1280,1024

Secondary monitor

     Description                   : (Unknown Monitor)
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               :

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Network TeleSystems P.P.P.o.E. Adapter (NTSP3)
     Manufacturer                  : Network TeleSystems
     Driver                        : C:PROGRA~1NTSENTERN~1BINNTSPPP3.VXD
     Provider                      : Network TeleSystems
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
     Manufacturer                  : Linksys Incorporated.
     Driver                        : lne100v4.sys
     Provider                      : Linksys Incorporated.
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description           :
     Driver     :
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mstask.exe
vsmon.exe
minilog.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
point32.exe
zapro.exe
cmanager.exe
enternet.exe
iexplore.exe
ddhelp.exe
pstores.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I5 D1 H5 P330  T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  , Version 4.10, Build 1998
X_PROCESSOR: Celeron
X_SPEED: 402 MHz
X_MMX: Yes
X_RAM: 127 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA GeForce2 MX/MX 400
X_DISPLAY_DRIVER: 4.13.01.1241
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 3 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.12.01.0905
X_MODEM:
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END

[This message has been edited by octax (edited 08-05-2001).]
: Re: Lockup issues! Post here please
: nine12 August 05, 2001, 12:35:00 PM
Nyar: The options are Auto and Disabled. The SB128 _IS_ built into the mother board.
: Re: Lockup issues! Post here please
: Nyarlathotep August 05, 2001, 05:40:30 AM
nine12, try setting it to disabled. See if it makes any difference. At least it will rul out the soundcard if the problem persists..

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 05, 2001, 05:43:30 AM
octax, are those drivers for your videocard from your card manufacturer ? If not, try the latest drivers from them. You also might want to try the latest GeForce 3 drivers form you card manufacturers site.

If those drivers are from your card manufacturer, what brand is it ?

Nyar...
: Re: Lockup issues! Post here please
: dune01 August 05, 2001, 06:43:30 AM
Hey Nyar, any luck?  Do you think the 1260 drivers off of Nvidias site would work?  Or do I need to see if VisionTek is just slow to post new drivers?  How long ago did the 1260 drivers come out?

Thanks.
: Re: Lockup issues! Post here please
: MrShadow August 05, 2001, 08:53:30 AM
Creative doesnt have a Geforce 3 yet so I cant try those drivers.  Anyone know a website where I can download older geforce 2 drivers?
: Re: Lockup issues! Post here please
: Nyarlathotep August 06, 2001, 05:48:00 AM
Dune01, I do not know when 12.60 came out. Im currently at work, but will check the driver date when I get home.

[Edit: You might check Nvidias site for any newer drivers then 12.41. Same goes for MrShadow.]

Nyar...

[This message has been edited by Nyarlathotep (edited 08-06-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 06, 2001, 05:53:00 AM
*wonders*... both MrShadow and octax having a Creative GeForce 2...and both having probs...hummm... If one of you get the game working, the other probably will too...

Nyar...
: Re: Lockup issues! Post here please
: octax August 06, 2001, 09:52:00 AM
i got a pny video card it a geforce2 mx 400 64 mb and i got the least driver, it still lock up
: Re: Lockup issues! Post here please
: nine12 August 06, 2001, 01:28:00 PM
Nyar: I disabled the Audio thing and tHere is no difference.
: Re: Lockup issues! Post here please
: Nyarlathotep August 06, 2001, 03:44:30 PM
nine12, that rules out your soundcard if you ask me. So do not worry about the drivers...

Dune01, have not had the chance yet to check the driver date...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 06, 2001, 03:46:30 PM
octax, does your game also lockup when you are playing skirmish ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 07, 2001, 04:03:00 PM
statement of WW on the Voodoo driver issue:
"At 08/06/2001 05:03 PM we wrote - We are looking at the Voodoo driver issue, but since 3DFx is out of business, it is difficult to predict what the answer will be."

Guys, I have to admit, WW tech support has been very helpful towards me. Dispite the fact that I have not been able to provide an update on x-rays system to them, they still keep my case open.

I have asked them about the issue GeForce users have and am awaiting an answer on that one. Dune01, I took your problem as an example. They might ask for a EAsy.txt report, with the Visiontek drivers installed, but I will let you know !

I will keep you updated !  :D

Nyar...
: Re: Lockup issues! Post here please
: ewan August 07, 2001, 06:44:00 AM
Nyarlathotep, do you mean the 1.04.00 WHQL driver ?? I already have the 1.07 version - would not that be the better driver ??

I have tried the -c option, but what is the +w ??

Regards
: Re: Lockup issues! Post here please
: Nyarlathotep August 07, 2001, 09:17:00 AM
ewan, to take Alley_cat again as example, he had the Voodoo 1.07 drivers, but the game locked up on him. He then installed the 1.04 drivers and the game worked. I asked WW tech the question how come older drivers work (better) and newer ones do not.

About the +w option, it loads the movies into memory, in stead of playing and reading from the cd if Im not mistaken...

Nyar...
: Re: Lockup issues! Post here please
: octax August 07, 2001, 12:21:00 PM
hey it lock up every were in the game  :(

[This message has been edited by octax (edited 08-07-2001).]
: Re: Lockup issues! Post here please
: nine12 August 07, 2001, 03:07:00 PM
so Nyar, any suggestions?
: Re: Lockup issues! Post here please
: Nyarlathotep August 08, 2001, 05:04:00 AM
nine12 and octax, could you please summerize what you have done so far ? I hate to provide you with stuff you have already tried. Also, did you try the suggestions in this thread ?

Thanks in advance !

Nyar...
: Re: Lockup issues! Post here please
: ewan August 08, 2001, 05:06:00 AM
Nyarlathotep,

Thanks for the explanation - I will download the 1.04 driver and give it a whirl. Let you know the outcome in a few days.

: Re: Lockup issues! Post here please
: Nyarlathotep August 08, 2001, 05:22:00 AM
Thanks ewan !
: Re: Lockup issues! Post here please
: Nyarlathotep August 08, 2001, 08:36:00 AM
I have put this together by searching solutions on the web, refering to lock ups with games. Try these suggestions and let me know if one worked. I have you are trying the suggestions, make sure you keep track of what you have tried. Make sure you do not try several options at the same time. If one does not work, change it back as it was. Last, these are not suggestions I made up, so I do not want to take credit for it and make sure you use comon sence applying these suggestions.

Troubleshooting tips:

1) Make sure that the GeForce card is not sharing IRQ with any other device, except for 'IRQ Holder for PCI Steering' (Right click on “my computer” on desktop and select “properties” Go to device manager and select “settings” Here you can view IRQ resources for all devices).

2) Check if you have screensaver enabled. If so, disable it.

3) Try setting the Video BIOS shadowing option to disabled (in the BIOS).

4) Try  setting your desktop colours to 256.

5) If you are using a non-Intel chipset based motherboard, make sure you download and install the very latest AGP drivers from your chipset manufacturers website.

6) Try turning off V-SYNC in the NVIDIA control panel

7) If you are overclocking your system (or GeForce), try putting it back to default.

8) Try assigning a IRQ to your VGA in the BIOS.

9) Try the following settings in the BIOS:
* Video BIOS Shadow - Disabled
* Video BIOS Cacheable - Disabled
* C8000 - xxxxx Shadow - Disabled
* Peer Concurrency - Enabled
* Concurrent PCI Host - Enabled
* PCI Streaming - Enabled
* VGA Palette Snoop - Disabled

10) Try installing the Intel chipset drivers from:
<http://support.intel.com/support/chipsets/driver.htm> for all versions of Windows 9x.

11) If you have an 'AGP Driving Control' setting in your BIOS, try switching it to 'BA' or another value instead of 'Auto'.

12) Check the AGP4X setting in the BIOS (If It is there that is).

13) Disable non-essential add-in devices except video one at a time in Device Manager. For example:
* Network card
* Sound card
* TV card
* Scanner interface

See if lock up behavior is resolved. If not, physically remove the add-in cards and run the game again. Once you get a stable platform, start re-installing/re-enabling devices

14) All users with AMD chipset based motherboards should also install AMDs latest AGP Miniport Driver. You can get it at the following webpage:
<http://www.amd.com/products/cpg/bin/>

15) Make sure that there is adequate cooling for your GeForce, your AGP chipset and your processor. You can see if overheating is the problem by leaving your case lid off and using a desk fan to blow inside the case.

16) Try disabling Advanced Power Management in the System Control Panel.

17) Try switching on AGP Turbo in your BIOS, turning up the Front Side Bus speed slightly, or setting your AGP ratio to 1:1 (in that order).

18) Try going into the System Control Panel, Device Manager, System Devices, Direct Memory Access Controller, and changing the Access Restrictions (on the Settings Tab) to restrict DMA transfers to memory below 16MB.


Things to experiment with:

1) AGP aperture size (keep it above 16 as setting it at or below 16 will disable AGP)

2) AGP 2x/4X mode

3) Be sure card is on IRQ 11 and no other devices share same IRQ

4) Be sure you have Via 4 in 1 driver ver 4.25 or later (If Via chipset)

5) Be sure you have latest Ali AGP driver (if Ali chipset)

6) Try the card in a different system if possible

7) Reformat if you’ve had other videocards in system before


Probably more to come...  :D

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 08, 2001, 03:10:00 PM
Ok. Here is what I have done.

Tried 3 different Banshee drivers (oldest version, newset version, xpentor optimizer drivers), Installed VIAs 4-in-1 chipset drivers, reinstalled Dune, Disabled my sound card, added +w to the shortcut.

It happens on every CD.
: Re: Lockup issues! Post here please
: Plissken2 August 08, 2001, 07:57:30 AM
Im runnning on a dell pentium 3 600 with SBLive! Value.  that is really all you can get out of the diagnostic program useful, not to mention it crashes my computer 60% of the time anyways.  The fact is I kept working with tech support and they just stopped sending e-mails.  No "Im sorry we could not help you and you are on your own," just stopped sending replies.  This topic IS my last hope pretty much.
: Re: Lockup issues! Post here please
: Plissken2 August 08, 2001, 02:16:30 PM
Oh yes, and my problem is the EXACT same problem antonym is having.  I suspect SBLive to be the culprit.  Im also running win98, and as I said, tech support now ignores my e-mails, period.
: Re: Lockup issues! Post here please
: Nyarlathotep August 09, 2001, 04:09:00 PM
Plissken2, try disabeling your soundcard in device manager. See what the game does then...

Nyar...
: Re: Lockup issues! Post here please
: dune01 August 09, 2001, 11:29:00 AM
Hey Nyar and anybody else that can help.  This goes back to my post http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007147-10.html.  I upgraded my Intel INF file with some special upgrade that Intel had on their website.  I am now able to play Single Player and Skirmish modes.  But I am still back to the problem of the game crashing to the desktop when it shows the map for what I believe to be the last level against the Harkonnens.  It shows the Duke giving his pep talk, the load screen comes on and the status goes all the way to the end, then it crashes to the desktop EVERY time.  Any suggestions?  I still have the open ticket w/ WW support.  Here are my latest EA_Easy.txt and DXDIAG reports.  Many thanks.
: Re: Lockup issues! Post here please
: dune01 August 09, 2001, 11:31:00 AM
Oops, forgot to paste these in my last post.

----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce3
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative SB Live!
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.11.01.0711

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : WILLIAM

BIOS Info
     Name                          : American Megatrends
     Version                       :
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 1700 MHz GenuineIntel
                                     15 0 10

     RAM                           : 255 MB Total
                                     113 MB Free
     Virtual RAM                   : 640 MB Total
                                     596 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 1 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce3
     Manufacturer                  : NVIDIA
     Video Memory                  : 64 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live!
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified          : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 8.79 GB
     Free Space                    : 5.37 GB

Drive Letter D
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Mitsubishi Diamond Plus 70 (TF-7700P)
     Manufacturer                  : Mitsubishi Electronics
     Max. Resolution               : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : Microsoft PS/2 Port Mouse
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : U.S. Robotics 56K Fax PCI
     Driver                        : U.S. Robotics 56K Fax PCI
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
wmiexe.exe
ddhelp.exe
pstores.exe
iexplore.exe
rnaapp.exe
tapisrv.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR:
X_SPEED: 1700 MHz
X_MMX: Yes
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: NVIDIA GeForce3
X_DISPLAY_DRIVER: 4.13.01.1241
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 5 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: emu10k1.vxd 4.11.01.0711
X_MODEM: U.S. Robotics 56K Fax PCI
X_V_MANUFACTURER: NVIDIA
X_A_MANUFACTURER: Creative
X_CASE_END

------------------
System Information
------------------
Time of this report: 8/9/2001, 10:23:34
       Machine name: WILLIAM
   Operating System: Microsoft Windows 98 (4.10, Build 2222)  A
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS:
          Processor: Intel x86 Family 15 Model 0 Stepping 10, ~1700MHz
             Memory: 256MB RAM
          Page File: 43MB used, 596MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file nvdisp.drv is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
        Sound Tab 1: The file EMU10K1.VXD is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
          Music Tab: No problems found.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
    d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1062400 bytes
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 446464 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 118784 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 102400 bytes
  dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
  dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 69632 bytes
   dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 118784 bytes
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes
  dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes
  dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
  dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
 dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 204800 bytes
  dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes
   dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 307200 bytes
   vjoyd.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 33361 bytes
  joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes
     joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 155648 bytes
   gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 249856 bytes
  gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes
     pid.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
 hidgame.sys: 4.07.00.0700 English Final Retail 11/27/1999 07:00:00 8880 bytes
  dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes
  dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes
  dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes
  dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
   dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110080 bytes
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes
   dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes
   dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 52224 bytes
  dxmasf.dll: 6.04.07.1112 English Final Retail 8/1/2001 21:16:10 498448 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167936 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 956416 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 11/7/2000 15:16:46 5672 bytes
 strmdll.dll: 4.01.00.3857 English Final Retail 8/1/2001 21:16:10 252736 bytes
  vidx16.dll: 0.00.00.0000 English Final Retail 8/1/2001 21:16:12 10240 bytes
 iac25_32.ax: 2.00.05.0050 English Final Retail 4/23/1999 22:22:00 198656 bytes
  ir41_32.ax: 4.31.16.0002 English Final Retail 4/23/1999 22:22:00 857600 bytes
 ir41_qc.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 135168 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 4/23/1999 22:22:00 352256 bytes
 ir50_32.dll: 5.1026.15.0041 English Final Retail 4/23/1999 22:22:00 753664 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes
   ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 245248 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  ksuser.dll: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 41920 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 6368 bytes
  swenum.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:38 13824 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:16 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:16 50688 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:21:26 366080 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:24 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:40 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 7424 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13664 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:22:20 465920 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:20 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:52 29696 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:52 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:50 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:48 38400 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:56 82432 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 45568 bytes
    msdv.sys: 4.10.2226.0400 English Final Retail 10/21/2000 02:26:06 55936 bytes

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce3
     Manufacturer: NVIDIA
        Chip type:
         DAC type:
        Device ID: EnumPCIVEN_10DE&DEV_0200&SUBSYS_001B1545&REV_A3







































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































please i beg help me i was looking forward to this game (like i am towards  Yuris revenge) but if this does not  work YR will not too so i will not buy it because it would not work so i need to get some help here (i hope this problem is ficsable)
and there are no stripes (you know what i mean) on the cd either

olkiller
why does not it work boehoehoe  :(
so I will be a regulary visitor
: Re: Lockup issues! Post here please
: WarpPig August 10, 2001, 03:06:00 PM
Locks up during intro, can not even get into the game.... (about to cry)


----EASy System Summary--------------------------------------

     Video Card                    : S3 Inc. Trio3D/2X
     Video Driver                  : s3lc2x.drv
     Driver Version                : 4.11.01.5001

     Sound Card                    : Crystal SoundFusion(tm) CS4281 WDM Audio
     Sound Driver                  : cwrwdm.sys
     Driver Version                :

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : W4X3N1

BIOS Info
     Name                          : American Megatrends
     Version                       :
     PNP                           :
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 757 MHz AuthenticAMD Thunderbird
                                     6 4 2

     RAM                           : 127 MB Total
                                     29 MB Free
     Virtual RAM                   : 1920 MB Total
                                     1864 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 1 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 24
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : S3 Inc. Trio3D/2X
     Manufacturer                  : S3
     Video Memory                  : 8 MB

     Main Driver                   : s3lc2x.drv
     Version                       : 4.11.01.5001
     Provider                      : S3
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|      |   *   |    *   |   *   |      
     800 x 600|      |   *   |    *   |   *   |      
     1024x 768|      |   *   |    *   |   *   |      
     1152x 864|      |   *   |    *   |   *   |      
     1280x1024|      |   *   |    *   |   *   |      
     1600x1200|      |   *   |    *   |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Crystal SoundFusion(tm) CS4281 WDM Audio
     Manufacturer                  : Crystal Semiconductor Corporation

     Main Driver                   : cwrwdm.sys
     Version                       :
     Provider                      :

     Description                   : Wave Device for Voice Modem
     Manufacturer                  : Microsoft

     Main Driver                   : serwave.vxd
     Version                       : 4.10.00.2222
     Provider                      :

     Description                   : Microsoft Kernel System Renderer
     Manufacturer                : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Microsoft Kernel Audio Mixer
     Manufacturer                  : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 28.50 GB
     Free Space                    : 24.49 GB

Drive Letter D
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Default Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               :

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  : Microsoft
     Driver                        : netpptp.sys
     Provider                      : Microsoft
     Bound Protocols
          NDISWAN

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Dial-Up Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
    Provider            : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : Microsoft PS/2 Port Mouse
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : ESS ES56STH-PI Data Fax Voice Modem
     Driver                        : ESS ES56STH-PI Data Fax Voice Modem
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
mstask.exe
Explorer
taskmon.exe
Systray
confsvr.exe
RealPlayer
loadqm.exe
msmsgs.exe
gbtask.exe
wmiexe.exe
ddhelp.exe
pstores.exe
rnaapp.exe
tapisrv.exe
gbdash.exe
notepad.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

mode con codepage prepare=((850) C:WINDOWSCOMMANDega.cpi)

mode con codepage select=850

keyb uk,,C:WINDOWSCOMMANDkeyboard.sys

------------------------------------------------------------

----Config.sys----------------------------------------------

device=C:WINDOWSCOMMANDdisplay.sys con=(ega,,1)

Country=044,850,C:WINDOWSCOMMANDcountry.sys

------------------------------------------------------------
: Re: Lockup issues! Post here please
: Nyarlathotep August 10, 2001, 04:55:30 PM
Yajjjj more problems  :(

To all, I will go in Dutch with olkiller, might be better for him  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 10, 2001, 04:58:30 PM
MooKy, your system specs would help, although my guess is that your prob is due to a heavy loaded battlefield. Specs would help to determine what could be the casue though...

Another thing....what does the "h" option do ?? and shoudl it be +h or -h ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 10, 2001, 04:59:30 PM
I hope it works now dune01, though it still might be the cd, as you are still playing the same house, but I guess we will soon find out  :)

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 10, 2001, 05:02:30 AM
WarpPig, you have an 8mb videocard ?
Also, try to specify your monitor within windows.

Also, summerize what you have doen so far.
(consulted tech support ?)

Nyar...
: Re: Lockup issues! Post here please
: dune01 August 10, 2001, 09:02:30 AM
Well, here is an update.  I played through again, this time targetting the Ordos.  And now when I get ready to invade their capital city on Arrakis, it goes to the load screen, loads all the way and then crashes to the desktop.  Also, if you have noticed, I have never bashed WW tech support, but I think I have to now.  I had 2 open tickets with them on this crashing to the desktop problem and they marked them both solved, without being solved.  I guess the techs were trying to get their numbers for solves bumped up.
: Re: Lockup issues! Post here please
: number6 August 10, 2001, 09:34:30 AM
Nyar,

   I am impressed with your multilingual skills.  8)
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 05:32:00 AM
well nyar here is the EAsy txt file(what is in it)
ow yes nyar you do not need to go dutch for me LOL i can understand english pretty good but the writing is not so good  :))
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 05:35:00 AM
ow yes nyar are u dutch or do u just have the multilanguages-skill ?
lol because your time is not really normal for living in the US  :)
but still rathjer english because the other folks can use this then even if they are not dutch ok ?
just a thought/thougt/tought  (you all know what i mean)

olkiller
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 05:37:00 AM
my writing !!!!!!

olkiller
: Re: Lockup issues! Post here please
: WarpPig August 11, 2001, 08:07:00 AM
Err... yes. Seems I bought a game I can not use!

Yes, I tried tech help. Downloaded direct X 8, sorted out poor sound and slow refresh on the intro sequence.... but that is about it. Also tried reducing my video specs - resulted in an even faster crash!

Nothing I can do without a new card then?

Thanks for the suggestion.. Will try it on my g/fs machine, which is a bit better than mine, see if that works!

cheers
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 08:37:00 AM
warpig
how lanny Gb (or MB) of your Gb (or MB very unlikely) is still free and full
because if you do not need to download and so on to much i would say try formatting your computer but this is only if u are hopeless (because i know you can have bad problems after your format)(I have done about 10 times) (3 this year)
but i wuld say is it the intro that freezes ?
or does not it start up you get the loading screen but then it does not start or just ingame the intro freezes if it is after the loading screen i would say format becausze i you have got lots of broken links on your computer (not joking)it could block your game to start up (I had this with Black & White) so.......
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 08:43:00 AM
how come i only have 4 MB free RAM ??? that a little fault i hope i was running MSN and ICQ but that can 't take 124 Mb of RAM

olkiller
: Re: Lockup issues! Post here please
: olkiller August 11, 2001, 09:19:00 AM
i would just wanna know 1 thing about my problem
is it the game that disfunctions (bad installation corrupt files etc)
or is it my hardware and software because if it is the game it will not be needed to tryout it on another computer
a friend of mine has excactly the same computer only not a 3D cardso if it would be the computer i would try it on his computer with my 3D card
else i will not gonna try anything unless it is on my computer itself

(this is not a common problem is it ? no freezing or so but only if i move) ow yes culd this be caused by a code ? or not ? if so i will not try anything more if not i would try everything (well almost)
ow yes nyar
i think I will try to put everything like youhave (options and s on) and maybe I will go to Win 2K ?

olkiller
: Re: Lockup issues! Post here please
: dune01 August 11, 2001, 09:49:30 AM
Nyar, did not you say one of your machines had a GeForce 3 in it?  If so, can I email you my saved games to see if they run on your machine without crashing?  Also, did you see my last post before this one?

dune01
: Re: Lockup issues! Post here please
: Nyarlathotep August 11, 2001, 03:53:30 PM
Dune01, yes, my comp has a GeForce 3 in it. It is a GeForce 3 from Asus (v8200). that is the only reason Im hammering on the fact that my card details show the name of Asus as driver provider and none of yours do.

you are welcome to e-mail me your save game.
respect_30@hotmail.com

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 11, 2001, 03:55:30 PM
Warpig, yes, 8mb is to less to run the game if you ask me. I believe the minimum pecs include a 16mb video card...

I hope it works on your g/fs comp !
If you need any help, just post it  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 12, 2001, 04:05:00 PM
olkiller, yes Im from Holland  :)

4mb.. does not surprise me..

Besides ICQ and MSN, you also have your virusscanner running..

Before you start the game, you have to close everything, except for "systray" and "explorer" (press [ctrl-alt-delete]).

Your processor seems a bit on the low side if you ask me. Also, make sure when yo ustart the game, you set the graphical options to low and shadows OFF (!).

You should also download the latest drivers for your video card.

Try the above first and let me know.

Nyar...
: Re: Lockup issues! Post here please
: WarpPig August 12, 2001, 07:13:00 AM
Olkiller - I get the EA and Westwood animations, locks up shortly after them...
BTW, it does work on my g/fs machine (great game it is too!) - but she also had a 8mb card?!!? Wierd...
At least I can play it now... somewhere...
WarpPig.
: Re: Lockup issues! Post here please
: dune01 August 12, 2001, 01:10:00 PM
Nyar, I am out of town on business right now until August 17.  I will send you my saved games for you to try when I get back.  What kind of sound card are you running in your machine with the GeForce 3?  I REALLY appreciate all your help and suggestions, as do a lot of other people on this forum.

dune01
: Re: Lockup issues! Post here please
: tpwhite August 12, 2001, 09:34:30 AM
system locks up during video after selecting
a campaign and choosing a house.
At least Im not the only one... This seems
to be a common problem.


----EASy System Summary--------------------------------------

     Video Card                    : RADEON        
     Video Driver                  : ATI2DRAG.DRV
     Driver Version                : 4.13.01.7075

     Sound Card                    : MPU-401 Compatible
     Sound Driver                  : msmpu401.vxd
     Driver Version                : 4.10.00.1998

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : tpwhite

Motherboard                        : Biostar M7M1A-Raid  
                                     AMD 651 & VIA VT82C686B  
BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v6.00PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 1400 MHz AuthenticAMD Thunderbird
                                     6 4 4

     RAM                           : 255 MB Total
                                     160 MB Free
     Virtual RAM                   : 1792 MB Total
                                     1746 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.0.2614.3500

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 2 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 1024x768 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : RADEON        
     Manufacturer                  : ATI Tech. - Enhanced
     Video Memory                  : 64 MB

     Main Driver                   : ATI2DRAG.DRV
     Version                       : 4.13.01.7075
     Provider                      : ATI Tech. - Enhanced
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |   *   |    *   |       |   *  

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : MPU-401 Compatible
     Manufacturer                  : Microsoft

     Main Driver                   : msmpu401.vxd
     Version                       : 4.10.00.1998
     Provider                      :

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver     : emu10k1.vxd
     Version                       : 4.11.01.0711
     Provider                      :

     Description                   : ATI WDM Rage Theater Video
     Manufacturer                  : ATI

     Main Driver                   :
     Version                       :
     Provider                      :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 1238 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : WD40GIG
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 37.25 GB
     Free Space                    : 33.13 GB

Drive Letter D
     Volume Name                   : MAX20GIG
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 19.07 GB
     Free Space                    : 10.75 GB

Drive Letter E
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter F
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter G
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : CTX VL950, EX950, PL9 series, CTX 950 Class Monitor
     Manufacturer                  : CTX - Chuntex Electronic
     Max. Resolution               : 1600,1200

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider          :Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : U.S. Robotics 56K FAX EXT
     Driver                        : Sportster 56k Data Fax PnP
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mmtask.tsk
avsynmgr.exe
Explorer
taskmon.exe
Systray
wmiexe.exe
ddhelp.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

C:PROGRA~1COMMON~1NETWOR~1VIRUSS~140~1.XXscan.exe C:@IF ERRORLEVEL 1 PAUSE

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows 98  A , Version 4.10, Build 2222
X_PROCESSOR: Thunderbird
X_SPEED: 1400 MHz
X_MMX: No
X_RAM: 255 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: RADEON        
X_DISPLAY_DRIVER: 4.13.01.7075
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 7 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: msmpu401.vxd 4.10.00.1998
X_MODEM: U.S. Robotics 56K FAX EXT
X_V_MANUFACTURER: ATI Tech. - Enhanced
X_A_MANUFACTURER: Microsoft
X_CASE_END


--------------------------------------


------------------
System Information
------------------
Time of this report: 8/13/2001, 07:57:54
       Machine name: tpwhite
   Operating System: Microsoft Windows 98 (4.10, Build 2222)  A
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS: Award
          Processor: AMD Athlon(tm) Processor,  MMX,  3DNow, ~1400MHz
             Memory: 256MB RAM
          Page File: 45MB used, 1747MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file ATI2DRAG.DRV is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
                     DirectDraw test results: All tests were successful.
                     Direct3D test results: All tests were successful.
                     AGP texturing test results: All tests weresuccessful.
        Sound Tab 1: The file EMU10K1.VXD is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
                     DirectSound test results: All tests were successful.
          Music Tab: DirectMusic test results: All tests were successful.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
    d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1062400 bytes
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 446464 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 118784 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 102400 bytes
  dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
  dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 69632 bytes
   dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 118784 bytes
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes
  dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes
  dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
  dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
 dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 204800 bytes
  dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes
   dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 307200 bytes
   vjoyd.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 33361 bytes
  joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes
     joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 155648 bytes
   gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 249856 bytes
  gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes
     pid.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
hidgame.sys: 4.07.00.0700 English Final Retail 11/27/1999 07:00:00 8880 bytes
  dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes
  dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes
  dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes
  dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
   dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110080 bytes
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes
   dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes
   dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 52224 bytes
  dxmasf.dll: 6.01.05.0130 English Final Retail 4/23/1999 22:22:00 438272 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167936 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 956416 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 11/7/2000 15:16:46 5672 bytes
 strmdll.dll: 3.02.00.3564 English Final Retail 4/23/1999 22:22:00 212288 bytes
  vidx16.dll: 0.00.00.0000 English Final Retail 11/7/2000 15:16:46 10240 bytes
 iac25_32.ax: 2.00.05.0050 English Final Retail 4/23/1999 22:22:00 198656 bytes
  ir41_32.ax: 4.31.16.0002 English Final Retail 4/23/1999 22:22:00 857600 bytes
 ir41_qc.dll: 0.00.00.0000 English Final Retail 1/27/1997 14:51:10 120320 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 1/27/1997 14:52:46 345600 bytes
 ir50_32.dll: 5.1026.15.0041 English Final Retail 4/23/1999 22:22:00 753664 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes
   ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 245248 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  ksuser.dll: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 41920 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 6368 bytes
  swenum.sys: 4.90.3000.0400 EnglishFinal Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:38 13824 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:16 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:16 50688 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:21:26 366080 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:24 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:40 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 7424 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13664 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:22:20 465920 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:20 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:52 29696 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:52 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:50 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:48 38400 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:56 82432 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 45568 bytes
    msdv.sys: 4.10.2226.0400 English Final Retail 10/21/2000 02:26:06 55936 bytes

---------------
Display Devices
---------------
        Card name: RADEON        
     Manufacturer: ATI Tech. - Enhanced
        Chip type:  Rev
         DAC type:
        Device ID: EnumPCIVEN_1002&DEV_5144&SUBSYS_001A1002&REV_00280800
   Display Memory: 64.0 MB
     Current Mode: 1024 x 768 (16 bit)(optimal refresh rate)
          Monitor: CTX VL950, EX950, PL9 series, CTX 950 Class Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ATI2DRAG.DRV
   Driver Version: 4.13.01.7075 (English)
      DDI Version: 8 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 1/18/2001 00:04:10, 70592 bytes
 Driver Certified: No
  WHQL Date Stamp: None
              VDD: *vdd,*vflatd
         Mini VDD: ATI2VXAG.VXD
    Mini VDD Date: , 0 bytes
Device Identifier: {D7B71EE2-1204-11CF-FD7B-1B20A2C2C935}
        Vendor ID: 0x1002
        Device ID: 0x5144
        SubSys ID: 0x001A1002
      Revision ID: 0x0000
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
  D3D Test Result: All tests were successful.
  AGP Test Result: All tests were successful.

-------------
Sound Devices
-------------
      Description: DirectSound (SB Live! Wave Out [B000])
        Device ID: PCIVEN_1102&DEV_0002&SUBSYS_80271102&REV_08BUS_00&DEV_08&FUNC_00
  Manufacturer ID: 2
       Product ID: 104
             Type: VXD
      Driver Name: EMU10K1.VXD
   Driver Version: 4.11.01.0711 (English)
Driver Attributes: Final Retail
 Driver Certified: No
    Date and Size: 4/3/2000 01:07:00, 265293 bytes
      Other Files: emu10k1.vxd
  Driver Provider: Creative
   HW Accel Level: Full
         Registry: OK
Sound Test Result: All tests were successful.

-----------
DirectMusic
-----------
 DLS Path: C:WINDOWSsystem32driversgm.dls
 Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
           Roland MPU-401, Hardware (Not Kernel Mode), Output, No DLS, External
           Roland MPU-401, Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
Music Test Result: All tests were successful.

-------------
Input Devices
-------------
Poll w/ Interrupt: Yes
         Registry: OK

-------------
Input Drivers
-------------
  Registry Key: msjstick.drv<0002>
        Active: Yes
      DeviceID: VIRTUAL*CTL7010PCI&VEN_1102&DEV_7002&SUBSYS_00201102&REV_08&BUS_00&DEV_08&FUNC_01
Matching DevID:
 16-bit Driver: msjstick.drv
 32-bit Driver:


----------------------------
DirectPlay Service Providers
----------------------------
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------------------
Inactive Display Entries in Registry
------------------------------------
 None

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
 None



[This message has been edited by tpwhite (edited 08-12-2001).]
: Re: Lockup issues! Post here please
: Vladimir_Harkonnen August 12, 2001, 09:42:30 AM
This maybe off the subject but Nyar helped me with my lockup problems and told me to get Cacheman(4.1). That worked Now Cacheman(5.0) came out and that sucks worse than 4.1 cause in 5.0 u cant presset to 3D games like 4.1, u have to manauly do it. Just to let u guys know.
: Re: Lockup issues! Post here please
: nine12 August 12, 2001, 11:59:30 AM
Nyar: Yes I have tried every combination of +w-c possible.  :(
: Re: Lockup issues! Post here please
: maximushq August 12, 2001, 12:20:30 PM
I have had the game lock up quite a bit on me.  Mostly in multiplayer though.  My sytem specs are PIII 750mhz, 384mb system ram,  Xgamer sound, Voodoo5 video.  My friend on his 750 Duron, 256mb ram, tnt2 video has lockups too.  This game is buggy and I hope the next patch fixes this.  And how about support for the voodoo 5 cards in this game.  The textures get messed up. I put the -C in the games shortcut and that helped some but not much.  And deselecting multitexture in advanced video options helps too but then the graphics look bad.  I know 3dfx is out of business but are not game developers supposed to target hardware that has been around a while not only the latest thing to hit the shelf?  It would be lame if Westwood did not at least try to address the problem.
: Re: Lockup issues! Post here please
: tpwhite August 12, 2001, 01:04:30 PM
Using the "+w" in the shortcut seems to work.
I just finished the first mission and saved the game.

However, the video is out of sync with the audio. I can live with that. It is just like
watching a Bruce Lee movie...

The video during the intro (from the hard drive) synced up fine...

I did install the VIA 4in1 drivers for the
VIA VT82C686B chipset. That did not help before the +w thing but it might not hurt if anyone else has this chipset on their mobo.
If you do not know for sure that your motherboard has this chipset DO NOT TRY IT. OK?

I just installed this new mobo and AMD so I used the latest drivers when I updated. I did not know anything about the 4in1 drivers until I saw it on the E:BFD support page, so they WERE good for something. I have a feeling, though, that the drivers were already on the CD that came with my mobo since it is a new product.

It seems to me that alot of the problems with the lockups in the video are related to
whatever the "+w" or "-w" enables and CD ROM
issues. Note that after you install and uninstall a few times, the game reports that the CD is not found. This is because of the heavy copy protection Im sure. I bet that most of the aggravation that people have, besides not being able to get their game to run, is having to deal with the copy protection.

Anyway, it took all weekend to install and now that it works I have to go to work in the morning... Bummer!

Well, I hope this helps you guys. Good luck!
: Re: Lockup issues! Post here please
: Nyarlathotep August 12, 2001, 03:01:30 PM
dune01, no problem. Send it whenever you have the time for it  :)

My system specs:

Intel PIII 1000Mhz
Asus CUSLC-2 motherboard
512mb RAM
2x maxtor 30gig 7200rpm
Asus GeForce 3 v8200
SBLive! value
Windows ME

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 12, 2001, 03:07:30 PM
tpwhite, I went over your E-report and I find your sound parts very confusing. At the beginning it says "MPU-401 Compatible" and later it states that you have a SBLive!. Does your motherboard have onboard sound ?

Also do the following, (if you have not done so already):

1) Go through the FAQ.
2) Go through this thread and try the suggestions
3) Contact WW tech support (sorry, need to ask).
4) Summerize what you have done so far to get it fixed (hate to suggest things you have already tried  :D )

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 12, 2001, 03:09:30 PM
maximushq, I played the game on a PII 400, 128mb ram and a Voodoo 5 and it worked for me (graphical settings set to low).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 12, 2001, 03:13:30 PM
tpwhite, glad it works for you now (should have read all posts before I replied first  :D

Nyar...
: Re: Lockup issues! Post here please
: olkiller August 13, 2001, 05:47:00 AM
YYYIIIIHAAAAAAA!!!!!!!!  :)
it works !
putting my graphics thingie to the lowest it now works perfect
ow yes nyar my shadows were already off
but it now works yipeeee!!
thanks nyar and all the rest who may have helped
but i did not download the latest drivers because i can not find them i cannot find my 3D card anywhere ok i have a Nvidia riva TNT2 sniper2
fun uh ? that is my card but Nvidia riva and Nvidia TNT2 is something totaly different
ow well the gale now works and that enough for me
and i need to say good game, only ineed to get used to it because Im used to play C&C games
but thanks a lot and I will stay visiting this board and try to help every1 i can

thx nyar and all th rest

olkiller
: Re: Lockup issues! Post here please
: olkiller August 13, 2001, 05:58:00 AM
i would say to anyone who gets ingame but then by a movie or the game itsef locks up or crashes try setting your  graphic details to the lowest this may help for lots of ppl hehe i know i did it)LOL  :)
but again thanks nyar and btw i do not get any problems with the movies Im now bussy trying to get out of mission3 of the atreidis (not hard everywhere u look you have  2 snipers en some kindjeal infantrie of mine as soon as those troopers get out off there base they are dead meat

and nyar those backlground programs only slow down the game i discoverd this with the video if i close everything down before running it runs smoothly  but if i do not it just sometimes holds for a sec or 3 and then it goes further
but Im now attacking those ordos (i think) (those on my right side)and it works perfect i did not have any problems with the video for now but I will come if i have some

SO TO ALL PPL if your game locksup or crashes if u are were ingame try putting the graphic detail to low this will help for some off u

olkiller
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 06:22:00 AM
olkiller, it was basic troubleshooting, but have fun and enjoy the game !  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 06:49:00 AM
number6, after doing some reading, I think your online issue may be resolved with the new patch... (just to let you know I have not forgotten your prob...)..

Nyar...

[This message has been edited by Nyarlathotep (edited 08-13-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 07:09:00 AM
After going through this thread, I made this summary of problem similarities:

* GeForce users seem to have a problem, one way or another. Driver being used is 12.41. Im using a GeForce 3, but am using driver 12.60 (also tried 12.10 and it worked).  Another point of discussion is the fact that on all systems, the card manufacturer is not showing as provider for the driver or as card manufacturer, while mine does. I went through the whole thread again and 95% of users with problems are Nvidia users... it makes you think..

* Im still thinking about the directx issue. As far as I can see, all users with problems seem to have drivers from 1999 or older. Just take a look at the ddraw16.dll file. All problem comps are reporting a date of 1999, while mine says 2000...
Im aware It is a long shot, but just looking at the differences.

* It seems, that at least most users with problems, are having a game controller attached to their soundcard game port. It might be useful to disable it or at least detache it for test purposes.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 07:11:00 AM
To any GeForce user out there, who runs the game fine without any problems, please post the e-report so that we're able to compare stuff... a dxdiag output would be greatly appreciated as well.

Thanks in advance !

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 08:34:00 AM
WarpPig, on what graphical and resolution settings are you trying to run the game ?
I saw that your desktop resolution settings is set to 800x600 24 bits. Try setting it to 1024x768 16 bits. Then try to run the game in 800x600...

Nyar...

[This message has been edited by Nyarlathotep (edited 08-13-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 03:53:00 PM
Am I the only user with a GeForce who is got no probs ? I find that hard to believe...

Nyar...
: Re: Lockup issues! Post here please
: olkiller August 13, 2001, 03:56:00 PM
nyar
the nviadia users have problmes i think because the update for the nvidia (TNT2 and riva) are not on the Nviadia main site (last time i checked)(that was euhm 2 months ago)

olkiller
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 03:59:00 PM
Then It is about time you check it again  :)

http://www.nvidia.com/view.asp?PAGE=windows9x

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 13, 2001, 05:15:30 AM
Nyar: I posted in thread # 12. What I said was I have tried every combination of -c +w with all three Drivers.

[This message has been edited by nine12 (edited 08-13-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 13, 2001, 06:22:30 AM
Nine12, I know you did and have read it. Im still trying to think of a solution that might work for you. As you have (hopefully) already tried everything suggested here, Im kinda getting stuck here. Im not giving up, but need to make some more comparisons before I suggest something new.

Keep in mind that, besides a few others (thanks to the few others who helping troubleshooting, as It is not just me !), Im the only one that seems to be willing to help you. This is not just towards nine12, but to all that post their probs here. Im doing everything I can to help you, but after so many suggestions, It is getting hard to come up with something new.

btw, did anyone try the suggestions I made a couple of posts earlier ? If so, did they all fail, no changes ?

Nyar...
: Re: Lockup issues! Post here please
: number6 August 13, 2001, 09:39:30 AM
Nyarlathotep,

  Thanks for your continued support! I have given up playing Emperor online and I have went back to ever faithful Starcaft. You know a game is good when you can still enjoy playing for years. Keep up the good work  :D
: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 04:00:00 PM
Thanks number6, but you helped also. Like I said in my previous post, It is not just me  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 04:02:00 PM
Guess I have to repeat my question again....

"To any GeForce user out there, who runs the game fine without any problems, please post the e-report so that we're able to compare stuff... a dxdiag output would be greatly appreciated as well.

Thanks in advance !"

Nyar...

: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 01:32:00 PM
*sigh*...

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 14, 2001, 01:46:00 PM
Next card I get will be a GeForce... hope it works better than this crappy Voodoo...

And thanks for everything, Nyar  ;)
: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 02:36:00 PM
No thanks needed, I have not been able to solve your prob (yet)...

Nyar...
: Re: Lockup issues! Post here please
: MooKy August 14, 2001, 04:42:30 PM
what is that  EAsy_EA.txt  u talk about and where can i find it??
: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 07:08:30 AM
For one, It is on the install disk of EBFD.
If you run the prog and save It is output, it will be placed on your desktop. It is called "go_ez.exe"

You can also download it from the WW tech support site (click support on the top right page here).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 14, 2001, 07:14:30 AM
nine12, if you still have a ticket open with WW tech support, or are going to open one, I would suggest you copy all the suggestions from here in there. It at least shows that you are not just waiting for them to come up with an answer and who knows, you might gain some extra credit with them  8)

Nyar...
: Re: Lockup issues! Post here please
: Diablo August 14, 2001, 09:36:30 AM
----EASy System Summary--------------------------------------

     Video Card                    : NVIDIA GeForce2 MX/MX 400
     Video Driver                  : nvdisp.drv
     Driver Version                : 4.13.01.1241

     Sound Card                    : Creative SB Live! Value
     Sound Driver                  : emu10k1.vxd
     Driver Version                : 4.12.01.0905

     DirectX                       : DirectX 8
     Operating System                Windows 98  A  4.10.2222

----EASy System Output---------------------------------------

     Computer Name                 : yeah right

BIOS Info
     Name                          : American Megatrends
     Version                       : Version 1.00
     PNP                           :
     Manufacturer                  : (Standardsystemenheter)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 997 MHz GenuineIntel
                                     6 8 6

     RAM                           : 255 MB Total
                                     102 MB Free
     Virtual RAM                   : 200 MB Total
                                     44 MB Free

     Operating System              : Windows 98  A  4.10.2222


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : c:   emp
     Size                          : 76 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 800x600 16
     Refresh Rate (Primary)        : Optimal refresh rate

Primary display device

     Description                   : NVIDIA GeForce2 MX/MX 400
     Manufacturer                  : NVIDIA
     Video Memory                  : 32 MB

     Main Driver                   : nvdisp.drv
     Version                       : 4.13.01.1241
     Provider                      : NVIDIA
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |   *   |    *   |       |   *  
     1280x1024|      |   *   |    *   |       |   *  
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live! Value
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.12.01.0905
     Provider                      :

     Description                   : Logitech ThunderPad
     Driver                        : msjstick.drv
     Version                       : 4.08.00.0400
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version             : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 342 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   : C
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 18.63 GB
     Free Space                    : 9.04 GB

Drive Letter D
     Volume Name                   : D
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 18.62 GB
     Free Space                    : 932.81 MB

Drive Letter E
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : EIZO FlexScan F563
     Manufacturer                  : EIZO
     Max. Resolution               :

Secondary monitor

     Description                   : Standardbildsk?rm
     Manufacturer                  : (Standardbildsk?rmstyper)
     Max. Resolution               :

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Internet-anslutningsdelning
     Manufacturer                  :
     Driver                        : ICSHARE.vxd
     Provider                      :
     Bound Protocols
          IPX/SPX-kompatibelt protokoll
               Frame type:Auto
               IPX Address:0

          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider

          Internet-anslutningsdelning (protokoll)

     Description                   : Accton EN1207D Series PCI Fast Ethernet Adapter
     Manufacturer                  : Accton
     Driver                        : ACC07D.sys
     Provider                      : Accton
     Bound Protocols
          Internet-anslutningsdelning (protokoll)
          IPX/SPX-kompatibelt protokoll
               Frame type:Auto
               IPX Address:0

          TCP/IP
               IP Address:                   :
               IP Mask:                      :
               Gateway:                      :


     Description                   : 32-Bit PCI Fast Ethernet Adapter
     Manufacturer                  : Generic
     Driver                        : rtl8139.sys
     Provider                      : Microsoft
     Bound Protocols
          Internet-anslutningsdelning (protokoll)
          IPX/SPX-kompatibelt protokoll
               Frame type:Auto
               IPX Address:0

          TCP/IP
               IP Address:                   :
               IP Mask:                      :
               Gateway:                      :


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   :
     Driver                        :
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mprexe.exe
mstask.exe
mmtask.tsk
Explorer
taskmon.exe
Systray
navapw32.exe
icsmgr.exe
wmiexe.exe
iexplore.exe
msipcsv.exe
ddhelp.exe
iexplore.exe
pstores.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

@echo off
mode con codepage prepare=((850) C:WINDOWSCOMMANDega.cpi)
mode con codepage select=850
keyb sv,,C:WINDOWSCOMMANDkeyboard.sys
set temp=c:   emp
set tmp=c:   emp

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSsetver.exe
device=C:WINDOWSCOMMANDdisplay.sys con=(ega,,1)
Country=046,850,C:WINDOWSCOMMANDcountry.sys


------------------------------------------------------------
(some of this is swedish)

runs fine on my geforce 2 mx...
: Re: Lockup issues! Post here please
: Nyarlathotep August 15, 2001, 04:25:00 PM
Thanks Diablo !! Love the game btw  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 15, 2001, 04:33:00 PM
so I guess we can savely say the Nvidia driver is not an issue (except when It is country specific   :) ).

First thing I noticed when I compared Dune01s SBLive! driver details with Diablos, is that Diablo is having a newer driver:

Dune01:

Sound Card : Creative SB Live!
Sound Driver : emu10k1.vxd
Driver Version : 4.11.01.0711

Diablo:

Sound Card : Creative SB Live! Value
Sound Driver : emu10k1.vxd
Driver Version : 4.12.01.0905

I do not know if It is due to the fact that Diablo is having a Value edition and Dune01 does not (or at least, it does not show). But It is worth to find out...

Nyar...

[This message has been edited by Nyarlathotep (edited 08-15-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 15, 2001, 06:46:00 AM
Read the following thread about a user with lockups: http://messagebrd.westwood.ea.com/boards/emp/english/Forum1/HTML/007972.html

He posted his dxdiag output and hes running Windows ME. He also has old files, dated 1996... *thinks and wonders*...

Nyar...
: Re: Lockup issues! Post here please
: IceBurg August 15, 2001, 07:36:00 AM
Well my EASy thingy realy aint that easy.
my pc locks up when i try to use it. :(
: Re: Lockup issues! Post here please
: Nyarlathotep August 15, 2001, 07:40:00 AM
Considering the fact that It is not just EBFD that locks up, did you upgrade drivers and such ? Try to run dxdiag, see if that works. Save the output and paste it in here. At least that way we have some info on your system and might be able to assist. Also summerize what you have done so far to resolve it...

Nyar...
: Re: Lockup issues! Post here please
: IBATREDIES August 15, 2001, 11:46:00 AM
Hey Im locking up and the movie is choppy to and im getting mad i upgraded my whole system and still its not working!! I also added the +W to the target line liek westwood told me to!

here is my system
128MB Ram
500mhz celeron CPU
16MB Diamond Video Card
13GB Hard drive
600mhz motherboard
Windows 98

Please help me thanx alot!!!

-JOEY
: Re: Lockup issues! Post here please
: Nyarlathotep August 15, 2001, 07:48:30 AM
Please post your e-report here, it will give us more insight on what you have.

Also, try the suggestions in this thread, I know It is a lot of reading, but who knows, the solution might be there.  :)

Also summerize what you have done so far.

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 15, 2001, 10:49:30 AM
I have tried 1.08, and it did not work (Not that I thought it would). Im gonna e-mail tech support now. Wish me luck  :D
-912
: Re: Lockup issues! Post here please
: dune01 August 15, 2001, 11:11:30 AM
Diablo, where did you get your SoundBlaster Live driver from?  I though I had Creatives latest driver off of their site.

dune01
: Re: Lockup issues! Post here please
: Kinglowie August 16, 2001, 06:51:00 AM
Can Anyone help me out there? I have read all messages and it looks like i am another victim with the lock-up issue.
I have a v6800 with soundblaster Live 1024. Game runs perfectly for 3-5 minutes and then suddenly stalls. Hard reboot necessary, Windows keeps scanning harddisk, a time consuming activity.

I have tried all updates, new drivers, cachemanager etc. etc. The moment of crashing varies from game to game, but eventually I am always ****ed.

Greetz,
King
: Re: Lockup issues! Post here please
: Kinglowie August 16, 2001, 09:27:00 AM
OK, I disabled the audio driver and level 2 of Harkonnen campaign finally did not crash. However the third level the problem arose once again.

Anyone ideas? I think there are more problems than only SB Live! The latter is critical but also other issue play a role here.

Please help!
: Re: Lockup issues! Post here please
: nine12 August 16, 2001, 03:00:00 PM
I e-mailed tech support, and they replied with this:

At 08/15/2001 07:33 PM we wrote -

Title: Why does Emperor:Battle for Dune lock up or crash? Why do I receive
Internal Errors?
Link:
http://westwood.custhelp.com/cgi-bin/westwood.cfg/php/enduser/std_adp.php?p_sid=Z1kwf2Pf&p_lva=&p_refno=010607-000295&p_created=991897927

I have been to that page many many MANY times, and nowhere on that page does it help me with my problem.

[This message has been edited by nine12 (edited 08-16-2001).]
: Re: Lockup issues! Post here please
: themasque685 August 16, 2001, 03:46:00 PM
Yea, my emperor locks up and wont let me use the mouse or keyboard after i minimize then maximize the game...its really irritating.
: Re: Lockup issues! Post here please
: Nyarlathotep August 16, 2001, 05:56:30 AM
Nine12, reply that you have tried that link, but it did not work. they will come back to you...

Nyar...
: Re: Lockup issues! Post here please
: Kinglowie August 16, 2001, 08:11:30 AM
I was not sure where this link would lead me to, so I checked it out. Ofcourse I have checked this page over and over, but it does not help me out in any way.

It is easy to point at via and sb-live for the cause of these problems, but in the end I have a sh*tload of games playing ok with this combination.

I think it is time for patch #9 to solve this issue.

By the way, I have a AMDK7 with v6800, sblive, directX8.0a all with the newest drivers installed. I have the feeling that this is the utmost not wanted combination for EmperorBFD.

Hope to hear some interesting tips or receive the workaround patch. I do not think Westwood should wait for Creative and Via to take the first step.

rgrds,
King L.

: Re: Lockup issues! Post here please
: nine12 August 17, 2001, 04:06:30 PM
Gotcha
: Re: Lockup issues! Post here please
: nine12 August 17, 2001, 12:45:30 PM
Hooray! Tech Support replied saying they are going to work on my problem.  :D Thanks Nyar. I will keep j00 posted.
: Re: Lockup issues! Post here please
: simMaster August 17, 2001, 01:58:30 PM
I am running a non-Via and a MX300 and have the same lockup problem in Win2k.  I also have updated to all the latest drivers.  I even tried an older SB16 that resulted in the same lockup.

I did the jump through e-mail hoops with WW only to have my trouble ticket deleted without ever having my problem solved.
: Re: Lockup issues! Post here please
: Nyarlathotep August 18, 2001, 01:30:00 PM
If help is needed from th board members here in this post, please copy your e-report here so that we might be able to cross reference it. Also useful would be a summary of what you have tried so far.

Nine12, I hope they are able to solve it !  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 18, 2001, 01:38:00 PM
Kinglowie, Im running the game with a SBLive! Value and it works well for me. I do not have the VIA chipset though, so I can not check that combo. Also, I have seen statements that the game did not run on a GeForce 3 => that is not true. Im the owner of a Asus v8200 GeForce 3 and the game runs fine.

However, considering the fact that there are many users who HAD the problem (lots solved), it has to be a combo of SB and VIA.

I will try to dig in to it, but need more info on your system, so a e-report would be helpful (as said in my prevous post).

You alos mention that the the game locks up when you disable the SBLive! drivers, but locks up again later in the game ?
If so, try to remove the SBLive! and uninstall the drivers. See if the game still locks up on you.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 18, 2001, 01:41:00 PM
IceBurg, did you reply to the message or did you open a new case ?

Nyar...
: Re: Lockup issues! Post here please
: jeromeku August 18, 2001, 03:48:00 PM
Nyar & all,
   I just wanted to add my recent experience with the game & configuration in case it can help anyone else on the board.

Anyway I had a problem where the game was locking on the 2nd to last mission in Campaign Mode as Artiedes (It was the Ordos Homeworld one).

So I first wanted to check Matroxs site for possibly a driver update. Then I read a thread about EBFD problems....

http://forum.matrox.com/mgaforum/Forum10/HTML/003139-2.html

Check out what bjergands message.  He has in AGP Aperature @ 256 and no Video Shadow in BIOS configuration either. Game settings are Shadows off, 1024x768 @32bit, and all other settings at maximum.

So I decided to try his setup, and it fixed the lockup for me.  Recall that the game completely locked on me before at any AGP Aperature setting above 16meg.  So far I have not tried any other settings with the BIOS Video Shadow off, but I may experiment in that area to see what happens.

Im gonna try going through the other campaigns to see what happens with this setup, but some of you might want to give those settings a run with your rigs.
: Re: Lockup issues! Post here please
: MrShadow August 18, 2001, 06:09:30 AM
MrShadow, try to assign a IRQ just to your GeForce. You can try to change it in device manager (start/settings/control panel/system/and then select the tab device manager). Another option would be to assign an IRQ to VGA in your BIOS.
Let me know if you succeed.

Nyar...

I tried to change the "SCI IRQ used by ACPI bus" but it tells be that IRQ 11 is the only one it can use.
: Re: Lockup issues! Post here please
: Nyarlathotep August 18, 2001, 08:42:30 AM
Mrshadow, do you have any IRQs left at all ?

Jermeku, thanks for the update !!

Nyar...
: Re: Lockup issues! Post here please
: MrShadow August 18, 2001, 11:33:30 AM
Nope, and it looks like VIA stuff is using a lot of them.
: Re: Lockup issues! Post here please
: kiltor2 August 18, 2001, 12:48:30 PM
I have a AMD Athlon 650mhz with a voodoo3 I would appreciate any help on how to keep Emperor from freezing up on me during campaigns with either house does not matter...
----EASy System Summary--------------------------------------

     Video Card                    : 3dfx Voodoo3
     Video Driver                  : 3dfx16v3.drv
     Driver Version                : 4.12.01.0666

     Sound Card                    : Dazzle DVC 80 Audio (2)
     Sound Driver                  : nuvaud2.sys
     Driver Version                :

     DirectX                       : DirectX 8
     Operating System                Windows ME   4.90.3000

----EASy System Output---------------------------------------

     Computer Name                 : Kens pc

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v6.00PG
     PNP                           : Plug and Play BIOS
     Manufacturer                  : (Standard system devices)

CPU Info

     CPU Count                     : 1
     CPU Type                      : 650 MHz AuthenticAMD Athlon
                                     6 1 2

     RAM                           : 383 MB Total
                                     276 MB Free
     Virtual RAM                   : 1664 MB Total
                                     1584 MB Free

     Operating System              : Windows ME   4.90.3000


     Default Browser               : Internet Explorer
     Version                       : 5.50.4522.1800

     Temp Directory                : C:WINDOWSTEMP
     Size                          : 41 MB

------------------------------------------------------------

----Display Info--------------------------------------------

     Number of Displays            : 1

     Current Mode (Primary)        : 960x720 16
     Refresh Rate (Primary)        : Adapter Default

Primary display device

     Description                   : 3dfx Voodoo3
     Manufacturer                  : 3dfx
     Video Memory                  : 16 MB

     Main Driver                   : 3dfx16v3.drv
     Version                       : 4.12.01.0666
     Provider                      : 3dfx
     

Supported Display Modes

              |  16  |  256  | 16 bits| 24 bits| 32 bits
     ---------------------------------------------------
     640 x 480|  *   |   *   |    *   |       |   *  
     800 x 600|      |   *   |    *   |       |   *  
     1024x 768|      |   *   |    *   |       |   *  
     1152x 864|      |       |        |       |      
     1280x1024|      |       |        |       |      
     1600x1200|      |       |        |       |      

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

     Description                   : Creative SB Live!
     Manufacturer                  : Creative

     Main Driver                   : emu10k1.vxd
     Version                       : 4.12.01.0801
     Provider                      :

     Description                   : Dazzle DVC 80 Audio (2)
     Manufacturer                  : Dazzle

     Main Driver                   : nuvaud2.sys
     Version                       :
     Provider                      :

     Description                   : Wave Device for VoiceModem
     Manufacturer                  : Motorola

     Main Driver                   : serwave.vxd
     Version                       : 4.90.00.3000
     Provider                      :

     Description                   : Microsoft Kernel System Audio Renderer
     Manufacturer                  : Microsoft

     Main Driver                   :
     Version                       :
     Provider                      :

     Description                   : Microsoft SideWinder game pad
     Driver                        : MSGAME.VXD
     Version                       : 3.00.00.0000
     Attached                      : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
     Version                       : DirectX 8

DirectDraw Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectSound Info
     Version                       : 4.08.00.0400
     Certified                     : Not certified

DirectPlay Info
     Version                       : 4.03.00.1096

DirectInput Info
     Version                       : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

     Cache size                    : 214 KB
     Access Pattern                : Quad-speed or higher

Drive Letter A
     Volume Name                   :
     Type                          : Floppy
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB

Drive Letter C
     Volume Name                   :
     Type                          : Fixed
     File System                   : FAT32
     Total Space                   : 19.00 GB
     Free Space                    : 15.08 GB

Drive Letter D
     Volume Name                   :
     Type                          : CDRom
     File System                   :
     Total Space                   : 0.00 KB
     Free Space                    : 0.00 KB
     Sec/MB                        : Test not performed
     Detected Speed                : Test not performed

Drive Letter E
     Volume Name                   : EMPEROR1
     Type                          : CDRom
     File System                   : CDFS
     Total Space                   : 639.69 MB
     Free Space                    : 0.00 KB
     Sec/MB                        : 3.005259
     Detected Speed                : 12x

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

     Description                   : Plug and Play Monitor
     Manufacturer                  : (Standard monitor types)
     Max. Resolution               : 1024,768

------------------------------------------------------------

----Network Information-------------------------------------

     Description                   : Dial-Up Adapter
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider                      : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Dial-Up Adapter #2 (VPN Support)
     Manufacturer                  : Microsoft
     Driver                        : pppmac.vxd
     Provider               : Microsoft
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : Microsoft Virtual Private Networking Adapter
     Manufacturer                  : Microsoft
     Driver                        : netpptp.sys
     Provider                      : Microsoft
     Bound Protocols
          NDISWAN

     Description                   : AOL Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


     Description                   : AOL Dial-Up Adapter
     Manufacturer                  : America Online
     Driver                        : aolmac.vxd
     Provider                      : America Online
     Bound Protocols
          TCP/IP
               IP Address:  Obtained from provider
               IP Mask:     Obtained from provider


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

     Description                   : PS/2 Compatible Mouse Port
     Type                          : PS2


Keyboard Information

     Description                   : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

     Description                   : Motorola SM56 PCI Speakerphone Modem
     Driver                        : Motorola SM56 PCI Speakerphone Modem
     Provider                      :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

     Glide2 Version                :
     Glide3 Version                :

OpenGL Info

     Version                       : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe
mmtask.tsk
mprexe.exe
stimon.exe
mstask.exe
Explorer
taskmon.exe
Systray
ctlauncher.exe
wmiexe.exe
ddhelp.exe
stmgr.exe
autorun.exe
emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET COMSPEC=C:WINDOWSCOMMAND.COM

SET windir=C:WINDOWS

SET winbootdir=C:WINDOWS

SET PROMPT=$p$g

SET TEMP=C:WINDOWSTEMP

SET TMP=C:WINDOWSTEMP

SET BLASTER=A220 I2 D3 H7 P330  T6

SET CTSYN=C:WINDOWS

SET PATH=C:WINDOWS;C:WINDOWSCOMMAND;C:PROGRA~1COMMON~1MGISHA~1VIDEO

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION:
X_CONTACT_FIRST_NAME:
X_CONTACT_LAST_NAME:
X_GAME: Emperor: Battle for Dune
X_SERIAL_KEY: ---
X_OPERATING_SYSTEM: Windows ME  , Version 4.90, Build 3000
X_PROCESSOR: Athlon
X_SPEED: 650 MHz
X_MMX: No
X_RAM: 383 MB
X_MANUFACTURER:
X_PRODUCT_ID:
X_VIDEO_CARD: 3dfx Voodoo3
X_DISPLAY_DRIVER: 4.12.01.0666
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 3 MB
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: nuvaud2.sys
X_MODEM: Motorola SM56 PCI Speakerphone Modem
X_V_MANUFACTURER: 3dfx
X_A_MANUFACTURER: Dazzle
X_CASE_END


I would really appreciate any help at all

kiltor2
: Re: Lockup issues! Post here please
: Diablo August 19, 2001, 12:46:00 PM
my sound drivers come from the drivers cd wich came with my comp.

 :)
: Re: Lockup issues! Post here please
: Diablo August 19, 2001, 02:55:00 PM
...and what does -w actually do?
: Re: Lockup issues! Post here please
: Kinglowie August 19, 2001, 03:14:00 PM
Nyarlathotep and others,

Unfortunately I am running Win2k, which prevents me from running ez.exe. Do you need some specific info that I can just find out? Or is there a EAsy programme that works on my OS.

is not Win2k causing all this together with VIA and SB? There are so many users of VIA and SB that do not have any trouble, so I wonder....

The sounds keeps stuttering when the comp locks up. Does this tell me anything?

In the meantime it is too late to return the game, so we'd better find the cause?

Gr. King
: Re: Lockup issues! Post here please
: Nyarlathotep August 19, 2001, 04:30:30 PM
kiltor2, considering the fact that you are running on a Voodoo 3, try the 1.04 drivers. Once done, and the game still locks up, try the -c and/or +w options behind the shortcut (+w has solved a prob with Voodoo 3 before).

-c disables textures (if Im correct).
+w pre-loads the movie before being played.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 19, 2001, 04:32:30 PM
Kinglowie, could you provide some specs on what you have ? Also a dxdiag will do for any driver references.

Just to make sure, you did upgrade your VIA drivers right (same goes for MrShadow) ?   8)

Nyar...

[This message has been edited by Nyarlathotep (edited 08-19-2001).]
: Re: Lockup issues! Post here please
: Kinglowie August 19, 2001, 06:32:30 AM
Hello Nyar,

Here is the requested info from DxDiag.
With respect to the VIA drivers, i did upgrade the 4in1 driverpack version 4.32. I believe this is the last version out for W2k. However I hope I did it the right way, just doubleclicking.....

------------------
System Information
------------------
Time of this report: 8/19/2001, 23:32:36
       Machine name: SMART-N3OHP87X0
   Operating System: Microsoft Windows 2000 Professional (5.0, Build 2195) Service Pack 2
           Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
       System Model: VT8371
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD Athlon(tm) Processor,  MMX,  3DNow, ~750MHz
             Memory: 256MB RAM
          Page File: 126MB used, 298MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: Not found
     DxDiag Version: 5.01.2258.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file nv4_disp.dll is uncertified, which means that it has not been tested by Microsofts Windows Hardware Quality Labs.  You may be able to get a certified driver from the manufacturer of the hardware device.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: No problems found.

------------------
DirectX Components
------------------
   ddraw.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 256000 bytes
 ddrawex.dll: 5.00.2134.0001 English Final Retail 12/7/1999 04:00:00 24336 bytes
   dxapi.sys: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 10064 bytes
    d3d8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1036288 bytes
 d3dref8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 181760 bytes
   d3dim.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 446224 bytes
d3dim700.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 785408 bytes
  d3dref.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
 d3dramp.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 591120 bytes
   d3drm.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 364816 bytes
  d3dxof.dll: 5.00.2135.0001 English Final Retail 12/15/1999 00:00:00 49424 bytes
d3dpmesh.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 37648 bytes
  dplayx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 231936 bytes
dpmodemx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 21504 bytes
dpwsockx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 65536 bytes
dplaysvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
  dpnsvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 60928 bytes
   dpnet.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 225792 bytes
dpnlobby.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 89600 bytes
dpnwsock.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 111616 bytes
 dpnaddr.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dpnmodem.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 98816 bytes
 dpvoice.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 271872 bytes
dpvsetup.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  dpvvox.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 175616 bytes
  dpvacm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824bytes
  dinput.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 143872 bytes
 dinput8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 162816 bytes
   dimap.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
diactfrm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 306176 bytes
     joy.cpl: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 76288 bytes
   gcdef.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
     pid.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 29184 bytes
gameenum.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:35:58 9552 bytes
  dsound.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 330752 bytes
dsound3d.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1294336 bytes
  dswave.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 15872 bytes
   dsdmo.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 93696 bytes
  dmband.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 26112 bytes
dmcompos.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59904 bytes
   dmime.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 169472 bytes
dmloader.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 31232 bytes
 dmstyle.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dmsynth.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 130560 bytes
dmscript.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 78848 bytes
   dx7vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 601088 bytes
   dx8vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 62976 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 50688 bytes
  dxmasf.dll: 6.04.09.1109 English Final Retail 12/7/1999 04:00:00 498448 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167424 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 346624 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 961024 bytes
 strmdll.dll: 4.01.00.3917 English Final Retail 12/7/1999 04:00:00 242960 bytes
 iac25_32.ax: 2.00.05.0053 English Final Retail 12/7/1999 04:00:00 199680 bytes
  ir41_32.ax: 4.51.16.0003 English Final Retail 12/7/1999 04:00:00 848384 bytes
 ir41_qc.dll: 4.30.62.0002 English Final Retail 12/7/1999 04:00:00 120320 bytes
ir41_qcx.dll: 4.30.64.0001 English Final Retail 6/19/2001 12:06:50 338432 bytes
 ir50_32.dll: 5.2562.15.0055 English Final Retail 12/7/1999 04:00:00 755200 bytes
 ir50_qc.dll: 5.00.63.0048 English Final Retail 12/7/1999 04:00:00 200192 bytes
ir50_qcx.dll: 5.00.64.0048 English Final Retail 12/7/1999 04:00:00 183808 bytes
   ivfsrc.ax: 5.10.02.0051 English Final Retail 12/7/1999 04:00:00 154624 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 244224 bytes
      ks.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 121344 bytes
  ksproxy.ax: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116736 bytes
  ksuser.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 41792 bytes
mspclock.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
 mspqm.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:36:32 4816 bytes
 mskssrv.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 6400 bytes
  swenum.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:16 14336 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:56 51200 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:04 365568 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:58 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:18 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 7360 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 13920 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:52 464384 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 30208 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:28 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 37888 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 82944 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:20 45568 bytes
    msdv.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:06 55968 bytes

---------------
Display Devices
---------------
        Card name: ASUS AGP-V6800 DDR SGRAM v12.60
     Manufacturer: ASUSTek
        Chip type: GeForce DDR
         DAC type: Integrated RAMDAC
        Device ID: EnumPCIVEN_10DE&DEV_0101&SUBSYS_400A1043&REV_10
   Display Memory: 32.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Iiyama A901HT
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 5.13.01.1260 (English)
      DDI Version: 8 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 6/12/2001 10:51:46, 668328 bytes
 Driver Certified: No
  WHQL Date Stamp: None
              VDD:
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 5/18/2001 14:56:00, 781641 bytes
Device Identifier: {D7B71E3E-4241-11CF-1F77-0B60B2C2C835}
        Vendor ID: 0x10DE
        Device ID: 0x0101
        SubSys ID: 0x400A1043
      Revision ID: 0x0010
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result:
  D3D Test Result:
  AGP Test Result:

-------------
Sound Devices
-------------
      Description: SB Live! Wave Device
        Device ID: PCIVEN_1102&DEV_0002&SUBSYS_80271102&REV_07
  Manufacturer ID: 1
       Product ID: 100
             Type: WDM
      Driver Name: emu10k1f.sys
   Driver Version: 5.12.01.3107 (English)
Driver Attributes: Final Retail
 Driver Certified: Yes
    Date and Size: 5/5/2000 12:50:18, 279301 bytes
      Other Files:
  Driver Provider: Creative
   HW Accel Level: Full
         Registry: OK
Sound Test Result:

-----------
DirectMusic
-----------
 DLS Path: C:WINNTSYSTEM32driversGM.DLS
  Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal
           Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           A: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           B: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
           Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
Music Test Result:

-------------
Input Devices
-------------
Poll w/ Interrupt: No
         Registry: OK

-------------
Input Drivers
-------------

----------------------------
DirectPlay Service Providers
----------------------------
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: Internet TCP/IP Connection For DirectPlay (Internet TCP/IP Connection For DirectPlay)
IPX Connection For DirectPlay - Registry: OK, File: IPX Connection For DirectPlay (IPX Connection For DirectPlay)
Modem Connection For DirectPlay - Registry: OK, File: Modem Connection For DirectPlay (Modem Connection For DirectPlay)
Serial Connection For DirectPlay - Registry: OK, File: Serial Connection For DirectPlay (Serial Connection For DirectPlay)
DirectPlay8 Modem Service Provider - Registry: OK, File: DirectPlay8 Modem Service Provider (DirectPlay8 Modem Service Provider)
DirectPlay8 Serial Service Provider - Registry: OK, File: DirectPlay8 Serial Service Provider (DirectPlay8 Serial Service Provider)
DirectPlay8 IPX Service Provider - Registry: OK, File: DirectPlay8 IPX Service Provider (DirectPlay8 IPX Service Provider)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: DirectPlay8 TCP/IP Service Provider (DirectPlay8 TCP/IP Service Provider)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Axis & Allies (DX7) - Registry: OK, ExeFile: Axis & Allies (Axis & Allies)

=====================================

Hope this will help.

Alvast bedankt,
King L
: Re: Lockup issues! Post here please
: Nyarlathotep August 19, 2001, 03:10:30 PM
First thing noticed, you have the correct display drivers:
Card name: ASUS AGP-V6800 DDR SGRAM v12.60
Manufacturer: ASUSTek

I use the same drivers for my Asus GeForce 3  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 19, 2001, 03:12:30 PM
Oh, and try to run the tests that you find when running dxdiag...

Nyar...
: Re: Lockup issues! Post here please
: Kinglowie August 20, 2001, 04:34:00 PM
Nyar,

I have run all dxdiag tests and everything worked ok. I never experienced problems with it by the way.

It is only EBFD causing the trouble, while all other software runs ok.

Do I have the correct sound-drivers? They were included in the LiveWare 3.0 package from Creative. Maybe there are other drivers available from another manufacturer that do work ok?

Gr. K.
: Re: Lockup issues! Post here please
: Nyarlathotep August 20, 2001, 05:36:00 AM
Kinglowie, there are seperate drivers from Soundblaster.

You can find them here: http://www.soundblaster.com/drivers/

The driver page is currently unavailable, but will be back up later (tried to search for you)  :)

Also, take a look at Jeromekus post on top of this page. Hes also running Win 2000...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 20, 2001, 05:37:00 AM
This post is a summary of all the suggestions and solutions that worked for people.
This way you do not need to go through all the posts again  :)

****
If the game freezes, or turns black, try the following (do not know if it will work, but if so, It is your video card which is causing the problem):
Win 98, right click on the desktop and select proporties. On the Settings tab, click Advanced.
Click the Adapter tab. Use the Refresh Rate box on the Adapter tab to manually
reset the video refresh rate for your monitor. To do this, follow these steps:
On the Adapter tab, click Adapter Default in the Refresh Rate box.
Click OK. If you are prompted to test the setting, click OK.
If the setting appears to function properly, click Yes.
If the setting does not function properly, click No.
If the above does not work, follow below:
Click Start, point to Settings, and then click Control Panel.
Double-click System. On the Performance tab, click Graphics.
Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting). Click OK, and then click Close.
When you are prompted to restart the computer, click Yes.
****

If the game locks up when you start it, try to disable Direct3D hardware acceleration, follow these steps:
Restart the computer.
Insert the CD-ROM for the game. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
Click Start, and then click Run.
In the Open box, type the following line, and then press ENTER
cd-rom:setupdirectxdxsetup.exe
where cd-rom is the drive letter of your CD-ROM drive.
Click to clear the Direct3D Hardware Acceleration Enabled check box.
Click OK.
****

Verify that the correct version of the Ddraw.dll file is installed, follow these steps:
Click Start, point to Find, and then click Files Or Folders.
In the Named box, type ddraw.dll.
In the Look In box, click My Computer, and then click Find Now.
In the list of found files, verify that the Ddraw.dll file is installed in the WindowsSystem folder, and then rename any copies of the Ddraw.dll file that are not in the WindowsSystem folder. (make it something that you can remember easily, so when it does not do you any good, or when something else stops working, you are able to change it back !)
****

SBLive! users !!
If the game stops responding, try the following (make sure you have updated Liveware! to the latest version !):
Click Start, point to Settings, and then click Control Panel.
Double-click Multimedia.
On the Audio tab, click Advanced Properties under Playback.
On the Performance tab, move the Hardware acceleration slider all the way to the left. Click OK, and then click OK again
Close Control panel.
****

When using the "Hardware Acceleration slider", try different positions on the bar, probably a light slide to the left already might work...
Another thing, which I know It is been posted before, but here goes again: Try to reduce CD-ROM caching and prevent read-ahead activity:
Click Start, point to Settings, and then click Control Panel.
Double-click System.
On the Performance tab, click File System.
On the CD-ROM tab, note the current settings, and then move the Supplemental cache size slider to the Small position.
In the Optimize access pattern for box, click No read-ahead.
Click OK, and then click Close.
When you are prompted to restart your computer, click Yes.
If these steps do not successfully resolve the issue, repeat the steps to restore the settings to the original values noted in step 4, and then proceed to the next method.
****

Voodoo 3 users, try the 1.04drivers. As addition, try using the drivers with the option -c and/or +w
behind the short cut. Here is a link where you can download the drivers: http://www.gamers-ammo.com/v3.html
****

The options that you can put behind the shortcut:

- you can add "+w" (without the quotes) to the Target line in the games shortcut. This will force the game to preload each movie into memory before playing.
- If you have a Voodoo card, you may experience display problems due to texture compression. To disable the texture compression, you will need to add "-C" (without the quotes) to the Target line in the games shortcut.
- If you are running two video cards, the game may choose the video card you do not wish to use. You can force it to use your alternate card by adding "-ALTVID" (without the quotes) to the Target line in the games shortcut.
- Also try the +v option. Still not sure what is does, but it helped out some before..
***

Make sure that the GeForce card is not sharing IRQ with any other device, except for 'IRQ Holder for PCI Steering' (Right click on “my computer” on desktop and select “properties” Go to device manager and select “settings” Here you can view IRQ resources for all devices).
****

Check if you have screensaver enabled. If so, disable it.
****
Try setting the Video BIOS shadowing option to disabled (in the BIOS).

****
Try setting your desktop colours to 256.

****
If you are using a non-Intel chipset based motherboard, make sure you download and install the very latest AGP drivers from your chipset manufacturers website.

****
Try turning off V-SYNC in the NVIDIA control panel

****
If you are overclocking your system (or GeForce), try putting it back to default.

****
Try assigning a IRQ to your VGA in the BIOS.

****
Try the following settings in the BIOS:
- Video BIOS Shadow - Disabled
- Video BIOS Cacheable - Disabled
- C8000 - xxxxx Shadow - Disabled
- Peer Concurrency - Enabled
- Concurrent PCI Host - Enabled
- PCI Streaming - Enabled
- VGA Palette Snoop - Disabled

****
Try installing the Intel chipset drivers from:
<http://support.intel.com/support/chipsets/driver.htm> for all versions of Windows 9x.

****
If you have an 'AGP Driving Control' setting in your BIOS, try switching it to 'BA' or another value instead of 'Auto'.

****
Check the AGP4X setting in the BIOS (If It is there that is).

****
Disable non-essential add-in devices except video one at a time in Device Manager. For example:
- Network card
- Sound card
- TV card
- Scanner interface
See if lock up behavior is resolved. If not, physically remove the add-in cards and run the game again. Once you get a stable platform, start re-installing/re-enabling devices

****
All users with AMD chipset based motherboards should also install AMDs latest AGP Miniport Driver. You can get it at the following webpage:
<http://www.amd.com/products/cpg/bin/>

****
Make sure that there is adequate cooling for your GeForce, your AGP chipset and your processor. You can see if overheating is the problem by leaving your case lid off and using a desk fan to blow inside the case.

****
Try disabling Advanced Power Management in the System Control Panel.

****
Try switching on AGP Turbo in your BIOS, turning up the Front Side Bus speed slightly, or setting your AGP ratio to 1:1 (in that order).

****
Try going into the System Control Panel, Device Manager, System Devices, Direct Memory Access Controller, and changing the Access Restrictions (on the Settings Tab) to restrict DMA transfers to memory below 16MB.

****
Things to experiment with:
- AGP aperture size (keep it above 16 as setting it at or below 16 will disable AGP)
- AGP 2x/4X mode
- Be sure card is on IRQ 11 and no other devices share same IRQ
- Be sure you have Via 4 in 1 driver ver 4.25 or later (If Via chipset)
- Be sure you have latest Ali AGP driver (if Ali chipset)
- Try the card in a different system if possible
- Reformat if you’ve had other video cards in system before

****

A post from a user:

http://forum.matrox.com/mgaforum/Forum10/HTML/003139-2.html
Check out what bjergands message. He has in AGP Aperature @ 256 and no Video Shadow in BIOS configuration either. Game settings are Shadows off, 1024x768 @32bit, and all other settings at maximum.
So I decided to try his setup, and it fixed the lockup for me. Recall that the game completely locked on me before at any AGP Aperature setting above 16meg.
(Thanks Jeromeku !)

****

Nyar...
: Re: Lockup issues! Post here please
: antonym August 20, 2001, 05:03:30 AM
Hello everyone.  Remember me?  Just out of curiosity, has anyone with a Voodoo card been able to have the game run properly (no freezing) with a driver higher than 1.04.00?  While that driver does seem to cause EBFD to work without freezing, it does mess up many other games forcing you to re-install a more recent driver in order to play properly.

In a nutshell I would just like to see a config from any Voodoo user who is using a recent driver (> 1.04.00) without freezing.

Thanks everyone.

[This message has been edited by antonym (edited 08-20-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 20, 2001, 05:38:30 AM
I do not think to many users are... better yet, I do not think any user who is having a Voodoo and running the game fine is above 1.04 (maybe 1.05).

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 20, 2001, 06:07:30 AM
Nyar: Westwood replied, telling me to download drivers from:

http://www.windrivers.com/company/3dfx/drivers/index.htm


It made a little progress. Instead of locking up my machine, Dune crashes back to the desktop, which makes me think it could be a driver problem.
: Re: Lockup issues! Post here please
: Nyarlathotep August 20, 2001, 07:00:30 AM
Humm, try it again with the options behind the shortcut, see what happens...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 21, 2001, 04:10:00 PM
Dune01, I tried the saved games you have mailed me and they work fine for me, no problem at all.

Nyar...
: Re: Lockup issues! Post here please
: olkiller August 21, 2001, 02:33:00 PM
nine12 Im just wondering did u try to change the the graphical options to low ?
ok ok little boring if u tried it but ?maybe now it works because u now crahes back to desktop just try it and who knows

olkiller
: Re: Lockup issues! Post here please
: nine12 August 21, 2001, 10:13:30 AM
Tried the -c+w options, and setting my graphic options to low, nothing works  :(
: Re: Lockup issues! Post here please
: dune01 August 21, 2001, 11:52:30 AM
Nyar, check your email.  And to everybody else, the patch seems to have fixed my lockups, although the lockups were not listed as being fixed in the patch.
: Re: Lockup issues! Post here please
: Nyarlathotep August 22, 2001, 05:27:00 AM
Dune01, Im glad it works for you now ! Still It is strange, cause I have not upgraded to the latest patch...

Anyway, enjoy the game  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 22, 2001, 05:29:00 AM
Nine12, whatever you do, make sure that you reply that info also back to WW tech support...

Nyar...
: Re: Lockup issues! Post here please
: nine12 August 22, 2001, 04:24:30 PM
Will do  :D
: Re: Lockup issues! Post here please
: Nyarlathotep August 22, 2001, 01:35:30 PM
Did anyone else applied the latest patch ? If so, were there any changes in the problem ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 23, 2001, 03:37:00 PM
Back to the top...  8)

Nyar...
: Re: Lockup issues! Post here please
: Kio Rautha Harkonnen August 23, 2001, 07:17:30 AM
my god could this post beat aha????
: Re: Lockup issues! Post here please
: Kinglowie August 23, 2001, 07:35:30 AM
Hello all,

To Nyar; I did install patch 8 but nothing improved. I have checked Creative again for driver updates, but I cannot find any new adds. I am currently out of ideas.....

Any news from Westwood yet about progress? Or are they not working on it..

Gr. King
: Re: Lockup issues! Post here please
: admin August 23, 2001, 07:43:30 AM
I do not think it is a problem with Sound Blaster cards. I believe it has something to do with motherboards again, like the VIA issue.

[This message has been edited by Gobalopper (edited 08-23-2001).]
: Re: Lockup issues! Post here please
: nine12 August 23, 2001, 08:34:30 AM
Nyar: Just an update, they recommended installing newer Sound Card Drivers, and I did. Nothing changed.
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 04:55:00 PM
I agree with Gobalopper. I do not believe that this is a SBLive! issue. Although the combo with VIA could be it.

Kinglowie, did you open a case with WW tech ? If so, what did they exactly say ?
I would strongly suggest you open another case with them. Looking at Nine12s issue, they seem to be working well on his prob. If you want, I can do it for you, like I did for Alley_cat, Jeromeku and X-ray  :)

Nine12, reply again to them it did not change anything. Not that it solved it, but It is good to know that you did see a change in prob after updating your video drivers.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 04:56:00 PM
Kinglowie, I already remembered what they said. Try to open another case and if it fails, let me know, I will help you...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 05:02:00 AM
kiltor2, did the 1.04 drivers work for you ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 05:04:00 AM
Kinglowie, take a close look at Jeromekus prob. Hes also runing win2000. Maybe the solution that worked for him, will work for you as well.

Nyar...
: Re: Lockup issues! Post here please
: kiltor2 August 24, 2001, 05:13:00 AM
Nylar,

It seems to be working better I have not played enough to get a lockup yet. I plan on playing some over the weekend...will let you know but thanks very much for your help

Kiltor2
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 05:32:00 AM
btw, I have checked and VIA 4in1, version 4.32 is the latest VIA driver available.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 05:34:00 AM
No problem kiltor2, have fun and enjoy  8)

Kinglowie, did you try to disable your soundcard or physicaly remove it ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 05:43:00 AM
Oh and if you submint your problem to WW tech support and are not able to craete a e-report, run dxdiag, copy it, paste it in a text file and attach it to your case  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 24, 2001, 06:38:00 AM
Taken from Soundblaster.com:

"Q7. Where can I download Creatives Windows 2000 drivers for my Sound Blaster Live!?
Windows 2000 support for the Sound Blaster Live! is now available through :

Live!Ware 3.0 for Windows 2000 ( includes core applications & driver )".

So if if you have downloaded and installed Liveware 3.0 for Win200, you have the latest SBLive! drivers.

Nyar...
: Re: Lockup issues! Post here please
: admin August 24, 2001, 02:05:00 PM
The reason I do not think it is the Sound Blaster cards causing the problem, in my case at least, is that I have now tried four different sound cards or no sound card and regardless the game still crashes.

So that leaves me to believe that this is another problem similar to the VIA 4in1 thing, except I have an ALi chip instead of VIA. Or it is some sort of combination of my video card, Radeon 64MB and the motherboard Asus A7A266.

At this point I really do not have a clue what I have left to try except to keep waiting for new drivers...
: Re: Lockup issues! Post here please
: number6 August 24, 2001, 10:12:30 AM
Wow this thread has gotten really long. Gobalopper I have not been following your posts, but if you are having problems with multiple hardware installed in the same motherboard, the problem could be in your motherboard.  Have you checked the website for your motherboard for any FAQS or known problems? I am assuming you tried all of the latest drivers for your hardware and maybe tried a fresh install of the OS and software.  
: Re: Lockup issues! Post here please
: admin August 24, 2001, 03:13:30 PM
My problem is well known by some, Westwood included, I guess I am the "poster child" for the crash-to-desktop problem. Chris mentioned it in the chat once, it seems there is a small group of us, around 30 at last count I think, that have the problem and Westwood does not have a solution yet.

I just downloaded a new BIOS for my motherboard so I am going to see if that makes any difference. And yes I have tried mutliple reformats and installs of different versions of Windows. No luck so far.
: Re: Lockup issues! Post here please
: bizmaster August 25, 2001, 02:43:00 PM
now that i have updated all drivers and bios, I can run the game as long as i turn shadows off.

I have 512k memory, tdk velo cdr, p3 - 800, asus CUSL motherboard, SB live, nothing is sharing an IRQ, Geforce 3 with 12.9 drivers

The game now runs , I am happy.  But I wish I could turn the shadows on.  If i do, the game crashed to desktop after a few minutes.

Anyone else with a similar system get the shadows to work?

Someone mentioned something about removing RAM , did that help anyone?

: Re: Lockup issues! Post here please
: Nyarlathotep August 26, 2001, 04:06:00 PM
Global, your prob seems to be weird. Lookng at Bizmasters prob, did you also turn shadows off ?

Nyar...
: Re: Lockup issues! Post here please
: antonym August 26, 2001, 04:18:00 PM
The latest patch does seem to have helped the stability for me.  If I scroll without right clicking on the map things seem to be more stable.  However, I can still get it to freeze if I right click on the map in an area where there are a lot of units.  For example, being on one side of the map and clicking in an area where a lot of reinforcements have grouped on the other side.

I have a save game that demonstrates this pretty well if anyone is interested.  I would be interested to see what the results are on other peoples machines and setups.
: Re: Lockup issues! Post here please
: admin August 26, 2001, 03:33:00 PM
I have tried pretty much everything.  :)
: Re: Lockup issues! Post here please
: bizmaster August 26, 2001, 12:00:30 PM
so what about removing memory?  Anybody try that?
: Re: Lockup issues! Post here please
: simMaster August 26, 2001, 12:32:30 PM
I have attempted to get this game working in win2k with no success.

I get a lockup with both an MX300 and a SB 16.  I have 128MB RAM and a BX chipset.

So, I do not believe its a via/live combo prob.  

Dunno what to do at this point.  :(
: Re: Lockup issues! Post here please
: Nyarlathotep August 26, 2001, 03:22:30 PM
antonym, feel free to email your save game to me: respect_30@hotmail.com

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 26, 2001, 03:23:30 PM
Bizmaster, removing memory has been tried, but I would say give it a try as well. Who knows ...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 26, 2001, 03:25:30 PM
simmaster, you have tried the suggestions in this post (tHere is a summary on page 14) ?
Also, did you contact WW tech support ?

If you want us to help you, please post your e-report or dxdiag output here.

Nyar...
: Re: Lockup issues! Post here please
: simMaster August 27, 2001, 08:07:30 AM
Well, yes.  I have done all listed in this thread and I have contacted WW.  Although, the WW issues is wasted effort.  My incident has been resolved and deleted.  And still I have lockups.

The funniest part is that, If I only mute the sound, I can then play the game.

Here is the dxdiag info:

------------------
System Information
------------------
Time of this report: 8/27/2001, 16:06:46
       Machine name: SNAFU
   Operating System: Microsoft Windows 2000 Professional (5.0, Build 2195) Service Pack 2
           Language: English (Regional Setting: English)
System Manufacturer: SOYO__
       System Model: AWRDACPI
               BIOS: Award Modular BIOS v4.51PG
          Processor: Intel Pentium III, ~550MHz
             Memory: 128MB RAM
          Page File: 135MB used, 215MB available
    DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: Not found
     DxDiag Version: 5.01.2258.0400

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
                     DirectDraw test results: All tests were successful.
                     Direct3D test results: All tests were successful.
                     AGP texturing test results: All tests were successful.
        Sound Tab 1: DirectSound test results: All tests were successful.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: The registry information for the DirectPlay application 'Gruntz' is missing or damaged.  You should reinstall that application.
                     DirectPlay test results: All tests were successful.

------------------
DirectX Components
------------------
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 ddrawex.dll: 5.00.2134.0001 English Final Retail 12/7/1999 15:00:00 24336 bytes
   dxapi.sys: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 10064 bytes
    d3d8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1036288 bytes
 d3dref8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 181760 bytes
   d3dim.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 446224 bytes
d3dim700.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 785408 bytes
  d3dref.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
 d3dramp.dll: 5.00.2180.0001 English Final Retail 12/15/1999 00:00:00 591120 bytes
   d3drm.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 364816 bytes
  d3dxof.dll: 5.00.2135.0001 English Final Retail 12/15/1999 00:00:00 49424 bytes
d3dpmesh.dll: 5.00.2134.0001 English Final Retail 12/15/1999 00:00:00 37648 bytes
  dplayx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 231936 bytes
dpmodemx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 21504 bytes
dpwsockx.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 65536 bytes
dplaysvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
  dpnsvr.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 60928 bytes
   dpnet.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 225792 bytes
dpnlobby.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 89600 bytes
dpnwsock.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 111616 bytes
 dpnaddr.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dpnmodem.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 98816 bytes
 dpvoice.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 271872 bytes
dpvsetup.exe: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes
  dpvvox.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 175616 bytes
  dpvacm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
  dinput.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 143872 bytes
 dinput8.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 162816 bytes
   dimap.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
diactfrm.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 306176 bytes
     joy.cpl: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 76288 bytes
   gcdef.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
     pid.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 29184 bytes
gameenum.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:35:58 9552 bytes
  dsound.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 330752 bytes
dsound3d.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1294336 bytes
  dswave.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 15872 bytes
   dsdmo.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
  dmusic.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 93696 bytes
  dmband.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 26112 bytes
dmcompos.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 59904 bytes
   dmime.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 169472 bytes
dmloader.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 31232 bytes
 dmstyle.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
 dmsynth.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 130560 bytes
dmscript.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 78848 bytes
   dx7vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 601088 bytes
   dx8vb.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 62976 bytes
 devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 50688 bytes
  dxmasf.dll: 6.04.09.1109 English Final Retail 12/7/1999 15:00:00 498448 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
    qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167424 bytes
     qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
    qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 346624 bytes
  quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 961024 bytes
 strmdll.dll: 4.01.00.3917 English Final Retail 12/7/1999 15:00:00 242960 bytes
 iac25_32.ax: 2.00.05.0053 English Final Retail 12/7/1999 15:00:00 199680 bytes
  ir41_32.ax: 4.51.16.0003 English Final Retail 12/7/1999 15:00:00 848384 bytes
 ir41_qc.dll: 4.30.62.0002 English Final Retail 12/7/1999 15:00:00 120320 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 12/7/1999 15:00:00 338432 bytes
 ir50_32.dll: 5.2562.15.0055 English Final Retail 12/7/1999 15:00:00 755200 bytes
 ir50_qc.dll: 5.00.63.0048 English Final Retail 12/7/1999 15:00:00 200192 bytes
ir50_qcx.dll: 5.00.64.0048 English Final Retail 12/7/1999 15:00:00 183808 bytes
   ivfsrc.ax: 5.10.02.0051 English Final Retail 12/7/1999 15:00:00 154624 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 244224 bytes
      ks.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 121344 bytes
  ksproxy.ax: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 116736 bytes
  ksuser.dll: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes
  stream.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 41792 bytes
mspclock.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes
   mspqm.sys: 5.00.2134.0001 English Final Retail 9/25/1999 10:36:32 4816 bytes
 mskssrv.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 6400 bytes
  swenum.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes
   mstee.sys: 5.01.2258.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:16 14336 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:56 51200 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:04 365568 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 01:52:58 35840 bytes
   ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:18 14336 bytes
  ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 7360 bytes
     mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 13984 bytes
streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:36 13920 bytes
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 140288 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 01:53:52 464384 bytes
    slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:38 10016 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:18 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 30208 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:28 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:26 37888 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 01:53:28 82944 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:27:20 45568 bytes
    msdv.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:26:06 55968 bytes

---------------
Display Devices
---------------
        Card name: Matrox Millennium G400 DualHead - English
     Manufacturer: Matrox Graphics Inc.
        Chip type: Matrox G400
         DAC type: Integrated, 300 MHz
        Device ID: EnumPCIVEN_102B&DEV_0525&SUBSYS_2179102B&REV_04
   Display Memory: 32.0 MB
     Current Mode: 1600 x 1200 (32 bit) (60Hz)
          Monitor: Envision EN-910 & EN-910e
  Monitor Max Res: 1600,1200
      Driver Name: G400D.dll
   Driver Version: 5.12.01.1220 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 1/18/2001 17:20:14, 2391491 bytes
 Driver Certified: Yes
  WHQL Date Stamp: n/a
              VDD:
         Mini VDD: g400m.sys
    Mini VDD Date: 1/18/2001 17:22:46, 296292 bytes
Device Identifier: {D7B71ECB-4665-11CF-5F77-7801A7C2C835}
        Vendor ID: 0x102B
        Device ID: 0x0525
        SubSys ID: 0x2179102B
      Revision ID: 0x0004
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
  D3D Test Result: All tests were successful.
  AGP Test Result: All tests were successful.

-------------
Sound Devices
-------------
      Description: Aureal Audio
        Device ID:
  Manufacturer ID: 1
       Product ID: 100
             Type: WDM
      Driver Name: adm8830.sys
   Driver Version: 5.00.2169.0001 (English)
Driver Attributes: Final Retail
 Driver Certified: Yes
    Date and Size:11/1/1999 16:56:58, 795456 bytes
      Other Files:
  Driver Provider:
   HW Accel Level: Standard
         Registry: OK
Sound Test Result: All tests were successful.

-----------
DirectMusic
-----------
 DLS Path: C:WINNTSYSTEM32driversGM.DLS
  Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           Aureal Audio, Software (Kernel Mode), Output, DLS, Internal
           Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
           Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           Aureal Wavetable [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
           MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
Music Test Result:

-------------
Input Devices
-------------
      Device Name: USB Human Interface Device
         Provider: (Standard system devices)
      Hardware ID: USBVid_045e&Pid_001a&Rev_0026
           Status: 0
        Port Name: USB Root Hub
    Port Provider: (Standard USB Host Controller)
          Port ID: USBROOT_HUB
      Port Status: 0

Poll w/ Interrupt: No
         Registry: OK

-------------
Input Drivers
-------------

----------------------------
DirectPlay Service Providers
----------------------------
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: Internet TCP/IP Connection For DirectPlay (Internet TCP/IP Connection For DirectPlay)
IPX Connection For DirectPlay - Registry: OK, File: IPX Connection For DirectPlay (IPX Connection For DirectPlay)
Modem Connection For DirectPlay - Registry: OK, File: Modem Connection For DirectPlay (Modem Connection For DirectPlay)
Serial Connection For DirectPlay - Registry: OK, File: Serial Connection For DirectPlay (Serial Connection For DirectPlay)
DirectPlay8 Modem Service Provider - Registry: OK, File: DirectPlay8 Modem Service Provider (DirectPlay8 Modem Service Provider)
DirectPlay8 Serial Service Provider - Registry: OK, File: DirectPlay8 Serial Service Provider (DirectPlay8 Serial Service Provider)
DirectPlay8 IPX Service Provider - Registry: OK, File: DirectPlay8 IPX Service Provider (DirectPlay8 IPX Service Provider)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: DirectPlay8 TCP/IP Service Provider (DirectPlay8 TCP/IP Service Provider)
DirectPlay Test Result: All tests were successful.

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Age of Empires II (DX7) - Registry: OK, ExeFile: Age of Empires II (Age of Empires II)
Age of Empires II - The Conquerors Expansion (DX7) - Registry: OK, ExeFile: Age of Empires II - The Conquerors Expansion (Age of Empires II - The Conquerors Expansion)
Links 2001 (DX7) - Registry: OK, ExeFile: Links 2001 (Links 2001)
Midtown Madness 2 (DX7) - Registry: OK, ExeFile: Midtown Madness 2 (Midtown Madness 2)



[This message has been edited by SimMaster (edited 08-27-2001).]
: Re: Lockup issues! Post here please
: Nyarlathotep August 27, 2001, 01:58:30 PM
simmmaster, did you try to disable your soundcard or physicaly removed it ?

Nyar...
: Re: Lockup issues! Post here please
: admin August 27, 2001, 03:20:30 PM
Instead of disabling your soundcard use the -S option in the command line, just found out about it today. It turns off all sound in the game so you do not have to disable the sound card.
: Re: Lockup issues! Post here please
: kiltor2 August 28, 2001, 05:37:00 AM
Nyar,

I install the 1.04 drivers for my Voodoo3 and the game still freezes up on me so at this point I do not know what to do....I guess just save game and play, save game and play, til it freezes up on me.  Any other suggestions would be appreciated...

Kiltor2
: Re: Lockup issues! Post here please
: simMaster August 28, 2001, 11:05:00 AM
Nyarlathotep,

  I have actually done that.  I have two sound cards that I have been trying to get to work.  An MX300 and a SB 16.

The -s in the command line sounds plausible but hell I wanna enjoy the game, sound and all.   :(
: Re: Lockup issues! Post here please
: bizmaster August 28, 2001, 01:05:00 PM
http://www.gamerspress.com/dspreviews.php?
someone else feels our pain!
: Re: Lockup issues! Post here please
: Devinoch-WS August 28, 2001, 01:23:00 PM
And the Gamers Press guy says, and I quote:

"The suggested fix was to download new motherboard drivers from VIA – something I’m not nuts about doing for one game."

He will not update his drivers.

"the crashing problem is related to a confirmed problem that Emperor has with the combination of a VIA Motherboard Chipset (pretty darn common) and SBLive! Soundcards (REALLY darn common)."

That has only affected about 10 people since the games release. Gobalopper is one of them, and we are working to track down the issue, but we believe we have ruled out the sound card.


"In short, I absolutely cannot recommend this game because it simply doesn’t work."

Says him. We have had a small number of technical problems that we are continuing to work on. I personally have tried the game on over 2 dozen machines, and have never once seen this problem.

"The other scenario involves Westwood not testing this very common hardware combination... that could not possibly be the case, right Westwood?!?"

It is been tested. It is been retested. Hell, we even got Gobaloppers soundcard from him in an effort to try and find the problem. BELIEVE ME, we're LOOKING.

Once we know more, you will know more.

But I get a real kick out of the fact that the reviewer did not try any other computer, just assumed it was our fault. Perfectly objective journalism for you. Oh wait, no, It is not.

*shakes his head*

Devinoch
: Re: Lockup issues! Post here please
: Commander Jamont August 28, 2001, 05:10:30 AM
only on quick match the game freezez , with custom it doesnt this sucks cause i cant get any points , and westwood still didnt respond to me ... i know there busy and all , but i really want to play multiplayer , it seems like after the new patch multiplayer wont work for me anymore
: Re: Lockup issues! Post here please
: bizmaster August 28, 2001, 11:11:30 AM
I have no VIA  chipset.  I have an Asus CUSL with a NVIDIA Geforce 3.  I do have a Soundblaster Live.

I have managed to get the game running , without shadows, but I agree with the reviewers point that you should not have to go through all of this trama for one game.

Max Payne runs fine.  So does every other game  I own.

Only Dune forced me to buy a new hard drive, a new video card and a new insatall of windows.

One thing the reviewer will not realize since he has only played the game for 5 minutes, is all of this hassle was worth it!

I love the game.,  I just wish I could run it in all It is graphical glory.

: Re: Lockup issues! Post here please
: admin August 28, 2001, 03:07:30 PM
Installing new drivers for his VIA chipset is not traumatizing at all. It is a well known problem and not hard to do at all. I will admit some problems take a little longer then most, mine would be one  :), but most are solved by reading the support pages or contacting WW.
: Re: Lockup issues! Post here please
: Nyarlathotep August 29, 2001, 03:00:30 PM
kiltor2, did you also try the option -c or +w behind the shortcut with the 1.04 drivers ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 29, 2001, 03:03:30 PM
Commander Jamont, just complaining here is not going to solve your prob. If you want help, please post your e-report and/or your dxdiag.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 29, 2001, 03:06:30 PM
Devinoch, I did not think you would reply on that issue  :)
Let me reassure you that not everyone shares the same opinion as the writer of that article  8)

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 29, 2001, 03:10:30 PM
bizmaster, my system specs:

Asus CUSCLC-2 mainboard
512MB ram
Asus v8200 Geforce 3
SBLive! Value
Windows ME

Seems darn close to your specs...

The game runs fine on my system, shadows turned on.

Nyar...
: Re: Lockup issues! Post here please
: bizmaster August 30, 2001, 09:26:00 AM
I just Instatelled Windows XP Preview.  I will report if that helps
: Re: Lockup issues! Post here please
: MESSAHYA August 30, 2001, 09:43:00 AM
I had 128mb ram on my system, had no problems with the game,  I added 128mb ram wich now gives me 256mb, for some reason now the game locks when it is loading.Help please.
: Re: Lockup issues! Post here please
: bizmaster August 30, 2001, 10:52:30 AM
Mess,

I upgraded to 512 k ram right before i bought the game and had problems as well.  Have you tried removing the RAM?
: Re: Lockup issues! Post here please
: TheTGuy August 30, 2001, 11:31:30 AM
Jeez! 15 pages WOW!!!
: Re: Lockup issues! Post here please
: number6 August 30, 2001, 12:31:30 PM
That reviewer who complained about installing VIA drivers is a real looser in my opinion. Did he ever think there was something wrong with his system? How does a person like this get to review games? Based on that review I have little faith in that website for accurate reporting. Just about every other review I have read is positive towards the game. I do think that the game has been highly optimized towards the Intel chipset and that is why people with AMD motherboards are having problems. These problems can be fixed with a little bit of work and diligence. I do know that a small percent of people have been trying to fix compatability problems and are still struggling, I feel your pain.  Sorry to post off topic on this, but I had to voice my opinion on this "REVIEW of Emperor".
: Re: Lockup issues! Post here please
: bizmaster August 30, 2001, 12:31:30 PM
Well i installed Windows XP.  I had to re-install Dune in order to play cuase the first time I tries to play it just crashed to desktop.

After re-install and patch, I turned everything on max and loaded my current Ordos Mission.  The game played flawlessly for about 20 minutes. then as I scrooled to the northwest corner of the map, the screen froze for about a minute, then a brief blue screen of death which flashed so quick I could not read it, then my machine automatically rebooted.

When XP restarted , I got a message that a serious error had occured related to my NVIDIA Geoforce 3.

I am just going to live with no Shadows from what I saw, they look cool, but are not worth the hassle !
: Re: Lockup issues! Post here please
: number6 August 30, 2001, 12:36:30 PM
bizmaster,
Do you have proper cooling for your video card/Case? The problem with the game crashing after 20 minutes of play sounds a lot like one of your components is overheating. Just a thought.


: Re: Lockup issues! Post here please
: Nyarlathotep August 30, 2001, 02:07:30 PM
Messahya, did you try to remove the new installed memory ?

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 30, 2001, 02:08:30 PM
bizmaster, I tend to agree with number6. Try removing the casing from your comp. If you can, place a fan and let it cool your comp. See if it helps you in any way.

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 31, 2001, 05:01:30 AM
Taken from another thread:

Voodoo 5 users:
please use these modified 3dfx drivers:
http://www.gamers-ammo.com/3DFX/MODS/Vs-w2k-1.04.00-rv1.zip
It will solve the startup screen and movies in emperor on a voodoo5 5500 AGP

(Thanks Ridge71).

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 31, 2001, 05:11:30 AM
Commander Jamont, you said "it seems like after the new patch multiplayer wont work for me anymore", does that mean that it worked before, but now you installed the new patch you are getting this problem ? It would be weird, cause it supposingly should have fixed multiplayer issues.

Another thing I have noticed, is that you have 2 different lauguage files for your DirectX. Due to the fact that the game worked before< I hardly believe It is the cause of your prob, but it aint something I would recommend.

2nd thing is, I do not think we can help you much, cause the game worked for you, but stopped after installing the new patch. I would recommend to get help (again, I know) from WW tech support. E-mailing tech support in Holland is not going to work (tried it  :(

Ondanks dat, goed weekend !  :D

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 31, 2001, 05:15:30 AM
Messahya, did you try and play with just the new memory stick ? This way you would know if the new memo stick would be broken or not...

Nyar...
: Re: Lockup issues! Post here please
: Nyarlathotep August 31, 2001, 05:17:30 AM
Nine12, any news from you ?

Nyar...
: Re: Lockup issues! Post here please
: bizmaster August 31, 2001, 03:08:30 PM
Guess What?
: Re: Lockup issues! Post here please
: bizmaster August 31, 2001, 03:13:30 PM
Guess What?

I removed my recently installed 265 meg pc133 ram simm (leaving me with 2 128 meg sims) and I cannot seem to recreate my crash problem!

It might be to early to tell, since I have thought I have fixed my issues a hald dozen times, but I played an entire Ordos Mission with every option maxed out and no crash!

I even turned on FSAA and no crash!

I think the problem could have been running 512k memory on an ASUS CUSL board with only a 250 watt power supply

Whay Dune was the only game that cared is another issue, but i will gladly trade this simm for PC stability

-Don Biz
: Re: Lockup issues! Post here please
: krank September 01, 2001, 07:29:00 AM
Well it looks like I can eliminate the Live! card to be the cause of my "throw-back-to-desktop-at-mission-5-of-every-game-problem" cos Im using Audigy and its still having the same problem.
: Re: Lockup issues! Post here please
: bizmaster September 01, 2001, 07:54:30 AM
It must have been too much memory.  I have now played 4 missions with everything maxed and no lockup
: Re: Lockup issues! Post here please
: admin September 01, 2001, 09:30:30 AM
Or bad memory, try putting in the ones you removed...
: Re: Lockup issues! Post here please
: Nyarlathotep September 02, 2001, 04:42:00 PM
bizmaster, try to do what Gobalopper suggested. Im also running 512mb ram on a Asus CUSL motherboard and it works fine. Try with just the one new memory stick you have bought and see if the game crashes (or your comp boots up at all).

Nyar...

[This message has been edited by Nyarlathotep (edited 09-02-2001).]
: Re: Lockup issues! Post here please
: develin6 September 02, 2001, 04:46:00 PM
Yeah , On mine all of the movies are really jerky and the sound is just awful. I think i need a better video card but there might be another solution.
: Re: Lockup issues! Post here please
: Nyarlathotep September 02, 2001, 04:55:00 PM
develin6, what video card are you using ?

Nyar...
: Re: Lockup issues! Post here please
: develin6 September 02, 2001, 04:59:00 PM
I know what 3D card I have got but the 3D movies in populous the beginning so they should work in this. I will see if i can find out what I have got...
: Re: Lockup issues! Post here please
: Nyarlathotep September 02, 2001, 05:00:00 AM
Ok. make sure you read the summary of suggestions on page 14.

Nyar...
: Re: Lockup issues! Post here please
: NLIS September 02, 2001, 02:53:00 PM
Hello Nyarlathotep, I have just brought the game, and for some reason i can not load the game menu, i have a voodoo 2 card, the Intro movies work fine, and I have downloaded the latest Voodoo 2 driver from www.voodoofiles.com.

Please help, below is my EAsy Information.

Thanks - Andrew


----EASy System Summary--------------------------------------

     Video Card                    : 3D RAGE PRO AGP 2X (English)
     Video Driver                  : macxw4.drv
     Driver Version                : 4.10.01.2440

     Sound Card                    : Creative SB AudioPCI (WDM)
     Sound Driver                  : sbpci.sys
     Driver Version                :

     DirectX                       : DirectX 8
     Operating System                Windows ME   4.90.3000

----EASy System Output---------------------------------------

     Computer Name                 : Andrew

BIOS Info
     Name                          : Award
     Version                       : Award Modular BIOS v6.00PG
     PNP                           :
     Manufacturer